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Support Manager Jobs in Warren, IN (NOW HIRING)

Embark on a career that promotes growth and supports flexible schedules. * Full and Part-Time competitive benefits (401k, medical, dental, vision, disability, and life insurance plan options) - to ...

As part of the Subway ® Team, you as a Manager will focus on eight main things: * Providing an ... Supporting local and national marketing initiatives, ensuring restaurant is ready on every level ...

With the support of a General Manager (GM) or District Manager (DM), the Restaurant Manager will manage the daily operations and staff of a Wendy's restaurant. The Restaurant Manager will be ...

Case Manager

Huntington, IN · On-site

$19 - $24.50/hr

Position Overview The Case Manager plays a vital role in supporting clients throughout their treatment journey by providing comprehensive case management services. This includes assisting with ...

Case Manager

Huntington, IN · On-site

$19 - $24.50/hr

Position Overview The Case Manager plays a vital role in supporting clients throughout their treatment journey by providing comprehensive case management services. This includes assisting with ...

Showing results 21-40

Support Manager information

See Warren, IN salary details

$23.9K

$72.1K

$128.5K

How much do support manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for support manager in Warren, IN is $72,081.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,600.00 and $96,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.
What cities near Warren, IN are hiring for Support Manager jobs? Cities near Warren, IN with the most Support Manager job openings:

Administrative Support Fuel Operations

McClure Oil Corporation

Huntington, IN

$39K - $51K/yr

Full-time

Re-posted 19 days ago


Job description

Come to work for the best in the business and put your career on the fast track!

McClure Oil Team Members are the Heart of our business. Our teams drive merchandising and marketing initiatives, and ensure our customers are receiving the best in the class customer service experience. We have a strong "promote from within" philosophy, which is a proven success since 80% of our Store Managers started their career as a Store Associate with us. If you would like to join a team that recognizes that people make a difference, we would love the opportunity to talk with you.

McClure Oil Team Members are the Heart of our business. Our teams drive merchandising and marketing initiatives, and ensure our customers are receiving the best in the class customer service experience If you would like to join a team that recognizes that people make a difference, we would love the opportunity to talk with you. We are currently looking for Administrative Support for our Fuel Operations team. This is an entry level position that offers on the job training for the right candidate. This position is located at our corporate office located in Marion, Indiana.

Our benefits include:

  • Weekly paychecks
  • Competitive Wages
  • 401(k) matching
  • Paid time off
  • Available Benefits: medical, dental, life, accidental, short-term disability and critical illness
  • Relaxed office setting

The Administrative Support to Fuel Operations office will support the fuel department by:

  • Assist with managing fuel inventory levels, fuel ordering and receiving
  • Purchasing and sales support
  • Warehouse experience
  • Schedule and dispatch fuel deliveries
  • Create and analyze data reports
  • Monitor retail pricing and adjust based on market
  • Data Entry

We are looking for candidates that are:

  • Associate's degree in accounting, finance or business administration. Will review work history in lieu of degree.
  • Must be proficient in Microsoft products.
  • Strong organizational and communication skills
  • Fuel compliance and environmental knowledge
  • Ability to thrive in a fast-paced environment
  • Ability to demonstrate organizational and communication skills
  • The ability to multi-task, perform repeated bending, standing, and reaching, and occasionally lifting up to 50 pounds

McClure Oil, since 1901, is a growing company and distributor of fuel operating 36 travel plazas and convenience stores, a fuel distribution company and a wholesale tobacco and candy company.

McClure Oil Corporation is an Equal Opportunity Employer.