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Support Manager Jobs in Tuttle, OK (NOW HIRING)

Senior Manager of Product Support

Norman, OK ยท On-site

$110K - $145K/yr

We are looking for a highly skilled and motivated Sr. Manager of Product Support to join our team. In this critical leadership role, you will drive operational success for the Nextep PEO by directing ...

Senior Manager of Product Support

Norman, OK ยท On-site

$110K - $145K/yr

We are looking for a highly skilled and motivated Sr. Manager of Product Support to join our team. In this critical leadership role, you will drive operational success for the Nextep PEO by directing ...

ATP Support

Oklahoma City, OK ยท On-site

$16.75 - $22.50/hr

ATP supports enable sales teams to manage high patient volumes without compromising quality or timeliness of care. By adhering to our internal formulary, ATP Support ensures consistency in clinical ...

Store Support

Oklahoma City, OK ยท On-site

$14 - $17.50/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Store Support

Oklahoma City, OK

$14 - $17.50/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Store Support

Oklahoma City, OK ยท On-site

$14 - $17.50/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Store Support

Oklahoma City, OK

$14 - $17.50/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Store Support

Oklahoma City, OK ยท On-site

$14 - $17.50/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Store Support

Oklahoma City, OK ยท On-site

$14 - $17.50/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Store Support

Norman, OK ยท On-site

$13 - $16.50/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Store Support

Oklahoma City, OK ยท On-site

$14 - $17.50/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Store Support

Moore, OK

$14.50 - $18/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Store Support

Oklahoma City, OK ยท On-site

$14 - $17.50/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Store Support

Norman, OK ยท On-site

$13 - $16.50/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Store Support

Midwest City, OK ยท On-site

$14.50 - $18/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Store Support

Midwest City, OK

$14.50 - $18/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Store Support

Oklahoma City, OK ยท On-site

$14 - $17.50/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Store Support

Moore, OK ยท On-site

$14.50 - $18/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Store Support

Oklahoma City, OK ยท On-site

$14 - $17.50/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

LifeShield Help Desk Support

Oklahoma City, OK ยท On-site

$14 - $17.75/hr

Manage asset inventory, lifecycle replacements, and hardware troubleshooting. * Manage user accounts, password resets, group memberships, permissions, and access to standard applications. Support ...

Showing results 21-40

Support Manager information

See Tuttle, OK salary details

$21.9K

$66K

$117.7K

How much do support manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for support manager in Tuttle, OK is $66,048.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $88,500.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What cities near Tuttle, OK are hiring for Support Manager jobs?

Cities near Tuttle, OK with the most Support Manager job openings:

Infographic showing various Support Manager job openings in Tuttle, OK as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $66,048 per year, or $31.8 per hour.

Senior Manager of Product Support

Nextep

Norman, OK โ€ข On-site

$110K - $145K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 9 days ago


Job description

We are looking for a highly skilled and motivated Sr. Manager of Product Support to join our team. In this critical leadership role, you will drive operational success for the Nextep PEO by directing a dedicated team of technical experts. Your mission is to ensure the seamless delivery, configuration, and support of our best-of-breed software solutions, including PrismHR, Salesforce, and our financial and time-tracking integrations.
If you are a strategic thinker with deep roots in the PEO industry-specifically with the PrismHR platform-and have a passion for mentoring technical teams, managing CRM workflows, and optimizing enterprise systems, we want to hear from you.
What You'll Do
  • Lead with Impact: Direct, mentor, and inspire a team of technical product support experts, fostering a high-performance culture focused on delivering exceptional solutions and customer service.
  • Drive Operational Success: Oversee the operational workflows of the product support team, ensuring that all software solutions are functioning optimally to support Nextep's internal teams and clients.
  • PrismHR Configuration & Support: Serve as the internal champion and primary escalation point for all PrismHR platform configuration, troubleshooting, and advanced support needs.
  • Salesforce Support & Optimization: Oversee the administrative support, optimization, and workflows of our Salesforce platform, ensuring seamless CRM performance and tight integration with other key tools.
  • General Ledger Implementation: Lead the implementation, mapping, and ongoing technical support for General Ledger integrations, ensuring accurate financial data flows for our clients.
  • Time & Attendance Systems: Oversee the deployment, configuration, and support of Time and Attendance systems to guarantee reliable tracking and payroll synchronization.
  • Cross-Functional Collaboration: Partner closely with Product, Engineering, and Client Success teams to identify areas for system improvement, streamline processes, and roll out new product features effectively.

Requirements
What You Bring (Requirements)
  • Industry Experience: 5+ years of proven experience working within the PEO industry.
  • Platform Expertise: Deep, hands-on experience leveraging, configuring, and supporting the PrismHR platform is strictly required.
  • Salesforce Skills: Experience managing, supporting, or administering Salesforce to drive business operations and support cross-functional teams.
  • Leadership Skills: Demonstrated experience managing and developing a team of technical support professionals or software specialists.
  • Technical Acumen: Strong background in supporting General Ledger implementations and complex system integrations.
  • Time & Attendance Experience: Background in Time and Attendance implementation and support. Experience with UKG Ready is highly preferred, though not required.
  • Problem-Solving: Excellent analytical skills with a proactive approach to troubleshooting and resolving complex system issues.
  • Communication: Exceptional written and verbal communication skills, with the ability to translate technical jargon into clear, actionable insights for both technical and non-technical stakeholders.

Benefits
About benefits:
  • 100% paid health, vision, and dental insurance for employees
  • Up to 12 weeks of paid parental leave
  • 401(k) matching
  • Employer paid telehealth services, including mental health resources

About us:
Nextep has four values that you'll find in our employees and our clients: people, transparency, entrepreneurial spirit, and celebrating success. Our people are the core of our business, so we believe in lifting them up, celebrating their accomplishments, and hiring great coworkers for them.
We are a Professional Employer Organization (PEO), we work hand-in-hand with small and mid-sized companies to provide HR services including payroll, benefits, human resources, risk & compliance, and more. Last but not least, Nextep is a certified Great Place To Work!
"There are so many things to love about working at Nextep! The people, the culture, the latte machine. But mostly that Nextep makes sure we are well taken care of and I've never been proven otherwise."
-Elybeth, Client Success