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Support Manager Jobs in Wayne, OK (NOW HIRING)

IT Support Supervisor

Oklahoma City, OK ยท Remote

$80K - $115K/hr

Monitor team performance, manage schedules and assignments, and prioritize workloads * Promote a ... Ensure support activities align with healthcare regulations, privacy standards, and organizational ...

SAIC leads the way to provide customer-centric IT Service Management (ITSM) focused on improving service, and leveraging processes and strategies with an emphasis on timely IT services and support.

Senior Manager of Product Support

Norman, OK ยท On-site

$110K - $145K/yr

We are looking for a highly skilled and motivated Sr. Manager of Product Support to join our team. In this critical leadership role, you will drive operational success for the Nextep PEO by directing ...

Senior Manager of Product Support

Norman, OK ยท On-site

$110K - $145K/yr

We are looking for a highly skilled and motivated Sr. Manager of Product Support to join our team. In this critical leadership role, you will drive operational success for the Nextep PEO by directing ...

Store Support

Oklahoma City, OK ยท On-site

$14 - $17.50/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Store Support

Oklahoma City, OK

$14 - $17.50/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Store Support

Oklahoma City, OK ยท On-site

$14 - $17.50/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Store Support

Oklahoma City, OK

$14 - $17.50/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Store Support

Oklahoma City, OK

$14 - $17.50/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Store Support

Oklahoma City, OK ยท On-site

$14 - $17.50/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Store Support

Norman, OK ยท On-site

$13 - $16.50/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Store Support

Oklahoma City, OK ยท On-site

$14 - $17.50/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Store Support

Moore, OK

$14.50 - $18/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Store Support

Oklahoma City, OK ยท On-site

$14 - $17.50/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

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Showing results 1-20

Support Manager information

See Wayne, OK salary details

$18.9K

$57K

$101.5K

How much do support manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for support manager in Wayne, OK is $56,967.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,200.00 and $76,300.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What cities near Wayne, OK are hiring for Support Manager jobs?

Cities near Wayne, OK with the most Support Manager job openings:

Infographic showing various Support Manager job openings in Wayne, OK as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $56,967 per year, or $27.4 per hour.

Application Support Supervisor

Addison Group

Oklahoma City, OK โ€ข On-site

Other

Re-posted 6 days ago


Job description

DIRECT HIRE | Oklahoma City, OK | $85-100K

We are working with a client in Oklahoma City that is looking to hire an Application Support Supervisor to lead a team responsible for supporting and maintaining critical enterprise business applications across the organization. This is a direct hire opportunity offering long-term stability, strong leadership visibility, and the chance to oversee a broad application environment supporting multiple business units.

This role is ideal for someone with a strong systems administration or server support background who has also gained leadership or supervisory experience. The right candidate will be comfortable leading a technical support team, managing vendor-supported applications, troubleshooting complex issues, coordinating projects, and ensuring systems remain secure, stable, and up to date.

Responsibilities include:

  • Supervising and mentoring a team of application/system administrators
  • Overseeing support, maintenance, upgrades, and uptime for a large portfolio of enterprise applications
  • Acting as an escalation point for complex technical issues and critical outages
  • Managing projects related to system implementations, upgrades, infrastructure changes, and process improvements
  • Working closely with vendors, internal technical teams, and business stakeholders
  • Assisting with documentation, training, standards, and best practices
  • Supporting business continuity efforts, compliance initiatives, and operational stability

Candidates must be authorized to work in the U.S. now and in the future without sponsorship assistance