ZipRecruiter

Log In

1

Support Manager Jobs in Wayne, OK (NOW HIRING)

Sevita Health

Direct Support Professional

Oklahoma City, OK · On-site

$14 - $17/hr

Management of Individuals' Assets: Makes cost-effective and appropriate purchases within the budget ... Prepares or supports individuals to prepare food in accordance with planned menus and individual ...

Sevita Health

Direct Support Professional

Oklahoma City, OK · On-site

$14 - $17/hr

Management of Individuals' Assets: Makes cost-effective and appropriate purchases within the budget ... Prepares or supports individuals to prepare food in accordance with planned menus and individual ...

Sevita Health

Direct Support Professional

Oklahoma City, OK · On-site

$14 - $17/hr

Management of Individuals' Assets: Makes cost-effective and appropriate purchases within the budget ... Prepares or supports individuals to prepare food in accordance with planned menus and individual ...

Sevita Health

Direct Support Professional

Oklahoma City, OK · On-site

$14 - $17/hr

Management of Individuals' Assets: Makes cost-effective and appropriate purchases within the budget ... Prepares or supports individuals to prepare food in accordance with planned menus and individual ...

Sevita Health

Direct Support Professional

Oklahoma City, OK · On-site

$14 - $17/hr

Management of Individuals' Assets: Makes cost-effective and appropriate purchases within the budget ... Prepares or supports individuals to prepare food in accordance with planned menus and individual ...

Aptive

Medical Support Assistant

Oklahoma City, OK · On-site

$37K - $47K/yr

Job SummaryMedical Support Assistant (MSA) - VA Rocky Mountain Network Employer: Aptive Resources ... Arrow provides management consulting services and specializes in working with federal government ...

Sevita Health

Direct Support Professional

Oklahoma City, OK · On-site

$14 - $17/hr

Support participants with developmental goals like budgeting, exercise, and nutrition You'll assist ... Communication, adaptability, multi-tasking, teamwork, time-management * Behaviors: Patient ...

Sevita Health

Direct Support Professional

Oklahoma City, OK · On-site

$14 - $17/hr

Support participants with developmental goals like budgeting, exercise, and nutrition You'll assist ... Communication, adaptability, multi-tasking, teamwork, time-management * Behaviors: Patient ...

previous page

Showing results 41-60

All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Wayne, OK

Support Manager information

See Wayne, OK salary details

$18.9K

$57K

$101.5K

How much do support manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for support manager in Wayne, OK is $56,967.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,200.00 and $76,300.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What cities near Wayne, OK are hiring for Support Manager jobs?

Cities near Wayne, OK with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Wayne, OK as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $56,967 per year, or $27.4 per hour.

Customer Support Specialist

Maxcess International

Oklahoma City, OK • On-site

$16.75 - $22.50/hr

Full-time

Re-posted 7 days ago

Job description

Primary Responsibility: Support the management of the customer relationship through direct communications and interaction with our customer base, internal and external teams via phone, email, letter, fax. Candidate must be comfortable in handling administrative tasks, have versatile computer experience, ability to prioritize multiple responsibilities, excellent oral and written.
There are three representative customer service tiers that define levels of training, ability, and responsibility:
  • CSS I
  • CSS II
  • CSS III

Core competencies of each tier are defined in the customer service representative tier document. Progression of competencies is reviewed on a biannual basis.
Duties and Responsibilities:
  • Provide the best customer service in the industry
  • Work as a team member with Sales, Planning, Product Management, Supply Chain, Engineering and Operations to fulfil customer and business expectations
  • Establish and maintain customer records and contact information
  • Processing of inquiries for product quotes
  • Processing of sales orders from customer purchase orders (duplicate units and new units)
  • Expedite and communicate status inquiries on unit/part quotes and sales orders
  • Support after sales inquiries for parts, service, repairs, warranty, policy, and commercial issues
  • Timely completion of assigned tasks. Overtime may be required to meet deadlines and achieve customer requirements
  • Support continuous improvement initiatives and processes through active involvement
  • Actively support and maintain business objectives and initiatives
  • Other duties as assigned to meet departmental and company objectives
  • Manage waste responsibly (utilize proper containers, participate in the recycling programs)

Minimum Qualifications
Education/Experience
  • Associate degree with 3 - 5 years' Customer Service experience

OR
  • GED/high school diploma with a strong background in the industry with equivalent years' experience in design, sales, job shop, machining, or web handling industries

Other Candidate Qualifications
  • Excellent verbal communication skills, speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings
  • Excellent written communication skills, writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information
  • Able to manage pressure well and be detail-oriented
  • Integrity and high ethical standards
  • Strong organizational skills
  • Fluent in standard Windows based application
  • Knowledge of Epicor ERP system is a plus
  • Knowledge of Salesforce is a plus
  • Ability to work in team and individual environments without supervision, initiative-taking.
  • Ability to work collaboratively across functions to accomplish goals and meet company objectives
  • Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed
  • Willingness to provide enthusiasm and creative solutions to meeting our customer needs and achieving the company's goals
  • Ability to thrive in a fast-paced environment
  • Ability to analytically synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs workflows and procedures
  • Ability to identify and resolve problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics
  • Ability to assess own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others
  • Ability to understand business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals
  • Works within approved budget; develops and implements cost saving measures; contributes to profits and revenue; conserves organizational resources
  • Ability to manage difficult or emotional customer situations; responds promptly to customer needs; Solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments
  • Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity
  • Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions
  • Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals
  • Approaches others in a tactful manner; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments
  • Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events
  • Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry

Physical requirements
  • Ability to sit for extended periods of time
  • Able to wear personal protective equipment (if entering designated manufacturing areas)-safety shoes, safety glasses, hearing protection, etc.
  • Position located in any of the Maxcess locations
  • Hybrid office / work from home opportunity

#IND
Maxcess is an equal employment opportunity employer. We do not discriminate on the basis of race, religion, sex, disability, age, pregnancy, national origin, sexual orientation, or any other characteristic protected by applicable law. We are committed to diversity and inclusion, and all qualified candidates are encouraged to apply.

Apply