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Support Manager Jobs in Springville, UT (NOW HIRING)

Adelfos is looking to hire an RN to provide case management for people receiving state disability support. This role requires professionalism in managing relationships and compliance with state rules ...

Store Support

Lindon, UT · On-site

$13.50 - $17/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Store Support

Saratoga Springs, UT · On-site

$13.50 - $17/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Store Support

Provo, UT

$14.25 - $17.75/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Store Support

Provo, UT · On-site

$14.25 - $17.75/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Store Support

Saratoga Springs, UT

$13.50 - $17/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Store Support

American Fork, UT · On-site

$13.50 - $16.75/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Store Support

American Fork, UT · On-site

$13.50 - $16.75/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Store Support

Lindon, UT · On-site

$13.50 - $17/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

We will train you on how to triage, direct, and manage customer requests for both product and technical support. You will partner with your peers and other teams to resolve customer problems in a ...

Payment Process Management : Handle inquiries and provide support for various payment processes, including Electronic Benefits Transfer (EBT) transactions, PCI compliance, rate adjustments, and batch ...

Associate Support Engineer

Lehi, UT · On-site

$20.90 - $32.40/hr

This role involves collaborating with senior support engineers and managers to handle customer accounts and resolve technical issues efficiently. Key Responsibilities: * Resolve customer issues using ...

This role involves collaborating with senior support engineers and managers to handle customer accounts and resolve technical issues efficiently. Key Responsibilities: * Resolve customer issues using ...

Our platform has helped thousands of property managers collect and act on real-time feedback ... As an Integrations & Automation Support Specialist at Opiniion, you'll be the go-to person for ...

Platform Support Associate

Lehi, UT · Hybrid

$20.67 - $29.57/hr

Collaborate with peers, Service Leads, Technical Leads, and Managers to support coordinated client outcomes * Operate as a frontline contributor focused on delivering accurate, timely, and ...

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Support Manager information

See Springville, UT salary details

$20.9K

$63.1K

$112.5K

How much do support manager jobs pay per year?

As of Jul 11, 2026, the average yearly pay for support manager in Springville, UT is $63,148.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,100.00 and $84,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Support Manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What are some typical challenges a Support Manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. Managing difficult interactions and meeting performance metrics are common sources of pressure in this role.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

What are high paying manager jobs?

High paying manager jobs include executive roles such as Chief Executive Officer, Chief Operating Officer, and Vice President, as well as specialized managerial positions in industries like finance, technology, and healthcare. These roles typically require extensive experience, leadership skills, and often advanced certifications or degrees, with salaries often exceeding six figures annually.

What does a Support Manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

Do you need a degree to be a customer service manager?

A degree is not always required to become a customer service manager, but many employers prefer candidates with a bachelor's degree in business, management, or related fields. Relevant experience, strong communication skills, and leadership abilities are often more important for this role than formal education alone.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.
What are the most commonly searched types of Support jobs in Springville, UT? The most popular types of Support jobs in Springville, UT are:
What cities near Springville, UT are hiring for Support Manager jobs? Cities near Springville, UT with the most Support Manager job openings:
Infographic showing various Support Manager job openings in Springville, UT as of July 2026, with employment types broken down into 81% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $63,148 per year, or $30.4 per hour.

Support Coordinator

Adelfos LLC

Eagle Mountain, UT

$30 - $35/hr

Part-time

Re-posted 7 days ago


Job description

Adelfos is looking to hire an RN to provide case management for people receiving state disability support. This role requires professionalism in managing relationships and compliance with state rules and medicaid requirements for the funding. This is a work from home position in Utah only, due to part of the job being doing on site visits once a month. 

This is a part-time position, which could become full time. 

Pay equates to $30-35 per hour DOE. It is a salaried position, based on how many clients you have each month. 

This is a long term hire, the support coordinator role requires someone to have a long standing knowledge of their clients to be most effective. 

Email jon@adelfos.org to be considered with a copy of your resume and a short description of what your interest in the job is.