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Support Manager Jobs in Spring, TX (NOW HIRING)

circa

Product Support Specialist

Houston, TX

$25 - $26/hr

Reporting directly to the Product Support Supervisor/Manager within the Product Support department, the Product Support Customer Specialist is responsible for providing support and issue resolution ...

Talan

ETRM Orchestrade Trading Support

Houston, TX · Hybrid

The group supports them and implements their transformation and innovation projects internationally. Present on five continents, the group achieved a turnover of 600 million euros in 2023 than 5,000 ...

ConnectMed360

Patient Support Case Manager

Houston, TX · On-site +1

$60K/yr

ConnectMed360 is seeking a Patient Support Case Manager t o join our organization. Monday - Friday, 7 a-3:30p CST, 8a-4:30p CST, or 10:30a-7pm CST . This position can be fully remote. We offer ...

Ezee Fiber

Supervisor, Sales Support

Houston, TX

Manage sales documentation and operational procedures. * Ensure data accuracy across CRM, sales platforms, and reporting tools. * Coordinate onboarding support for new sales representatives and ...

New

Ezee Fiber

Supervisor, Sales Support

Houston, TX

Manage sales documentation and operational procedures. * Ensure data accuracy across CRM, sales platforms, and reporting tools. * Coordinate onboarding support for new sales representatives and ...

circa

Product Support Supervisor

Houston, TX · On-site

$70K/yr

Duties include managing, troubleshooting, supporting, and providing training across the customer experience team, showrooms and product support team. Visual Comfort Offers: * Work-Life Balance:

Ezee Fiber

Supervisor, Sales Support

Houston, TX · On-site

Manage sales documentation and operational procedures. * Ensure data accuracy across CRM, sales platforms, and reporting tools. * Coordinate onboarding support for new sales representatives and ...

Ezee Fiber

Supervisor, Sales Support

Houston, TX

Manage sales documentation and operational procedures. * Ensure data accuracy across CRM, sales platforms, and reporting tools. * Coordinate onboarding support for new sales representatives and ...

New

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Support Manager information

See Spring, TX salary details

$20K

$60.4K

$107.7K

How much do support manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for support manager in Spring, TX is $60,423.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,400.00 and $81,000.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What are the most commonly searched types of Support jobs in Spring, TX?

The most popular types of Support jobs in Spring, TX are:

What cities near Spring, TX are hiring for Support Manager jobs?

Cities near Spring, TX with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Spring, TX as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $60,423 per year, or $29 per hour.

Industrial Equipment Support Supervisor

Linde Group

Houston, TX • On-site

Full-time

Re-posted 27 days ago

Job description

  • You will provide support to customers in North America, ensuring a high level of customer service
  • Provide technical and trouble-shooting support to customers over the phone and occasionally on site as needed
  • Supports Technicians during Commissioning and On-Site Service interventions
  • In addition you will ensure optimum service levels and timely response to customer needs
  • Coordinates with Engineers in CSUSA and CSF to resolve technical issues and improve or solve reliability issues with equipment and machinery
  • Works closely with the After-Sales teams in Cryostar France on technical and service issues
  • Supports CSUSA-built products in all world regions by supporting, training and assisting Cryostar employees in regional offices
  • You will also contribute to CSUSA service revenue objectives by supporting spare parts, repairs and on-site service
  • Contributes input to Service Manager for performance reviews of field service technicians
  • Recommendations to Service Manager and Business Manager, alternative methods and solutions for service approach, customer offerings and implementation
  • Supports Quality, Accounting and Service Departments in order to meet any third-party compliance platform for on-site interventions
  • Lastly you will follow up with customers regarding unpaid invoices as needed due to unresolved technical support

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