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Support Manager Jobs in Smithfield, UT (NOW HIRING)

District Support Pharmacist

Logan, UT ยท On-site

$50.25 - $60.50/hr

Living our purpose by helping to manage and improve patient health through safe and appropriate ... Supporting safe and accurate prescription fulfillment by following--and directing the pharmacy team ...

... managed care, and hourly supports. Our mission is to create opportunities for and with people. This ... We are seeking Direct Support Professionals who are passionate about working with individuals with ...

... managed care, and hourly supports. Our mission is to create opportunities for and with people. This ... We are seeking Direct Support Professionals who are passionate about working with individuals with ...

... managed care, and hourly supports. Our mission is to create opportunities for and with people. This ... We are seeking Direct Support Professionals who are passionate about working with individuals with ...

... managed care, and hourly supports. Our mission is to create opportunities for and with people. This ... We are seeking Direct Support Professionals who are passionate about working with individuals with ...

As an Area Manager, you'll directly manage one salon while also supporting and coaching a team of Salon Managers across a small group of additional locations. This role is ideal for an experienced ...

As an Area Manager, you'll directly manage one salon while also supporting and coaching a team of Salon Managers across a small group of additional locations. This role is ideal for an experienced ...

Celebrates wins, supports challenges, and grows together. * Gives leaders the autonomy to make an ... As a Practice Manager, you'll inspire, develop and support the entire team, deliver exceptional ...

Celebrates wins, supports challenges, and grows together. * Gives leaders the autonomy to make an ... As a Practice Manager, you'll inspire, develop and support the entire team, deliver exceptional ...

Whether you're currently an Assistant Manager or an experienced stylist ready to take on full ... Clear systems, expectations, and operational support * Innovative salon technology - like Online ...

As a Salon Manager, you'll coach stylists, create a positive salon culture, and help every guest ... This is a hands-on role where you'll lead by example behind the chair while supporting your team ...

Showing results 21-40

Support Manager information

See Smithfield, UT salary details

$19.5K

$58.9K

$104.9K

How much do support manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for support manager in Smithfield, UT is $58,881.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,400.00 and $78,900.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What cities near Smithfield, UT are hiring for Support Manager jobs?

Cities near Smithfield, UT with the most Support Manager job openings:

Infographic showing various Support Manager job openings in Smithfield, UT as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $58,881 per year, or $28.3 per hour.

$82.66 - $104.70/hr

Other

Dental, Vision

This job post hasย expired today.ย Applications are no longer accepted.


Job description

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Healthยฎ, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Job Purpose and Summary

At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system - and their personal health care - by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day. Our District Support Pharmacists (DSPs) play a critical role in cultivating a culture of excellence within each pharmacy worked by acting as a role model for all, demonstrating genuine care, and setting the bar for the pharmacy team.

As a DSP, you have a critical role at the forefront of delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients. You will work within the district to cover pharmacist scheduling gaps, under the direction of the Pharmacy Manager (PM) and Rx District Leader (DL) to support our pharmacy teams. While working in stores throughout the district, you are accountable for supporting the management, oversight, and operation of the pharmacy and pharmacy team.

DSP's Responsibilities
  • Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices
  • Traveling the district to fill pharmacist shifts as scheduled by the District Performance Coordinator (DPC); overseeing the pharmacy and serving as the Pharmacy Manager's proxy during bench shifts without overlap
  • Supporting safe and accurate prescription fulfillment by following-and directing the pharmacy team to follow-pharmacy workflow procedures and utilizing the safety guardrails at every workstation
  • Assumes Pharmacy Manager's day-to-day duties when serving as the only or the primary pharmacist-on-duty
  • Contributing to positive patient experiences by showing empathy and genuine care and coaching the pharmacy team to do the same: demonstrating compassionate care, collaborating with the patient's total healthcare team, and proactively resolving insurance and/or medication issues
  • Proactively offering and delivering immunizations to keep patients healthy; engaging and supporting Pharmacy Technicians to learn to immunize
  • Supporting the effective management of pharmacy inventory in all pharmacies worked by following-and guiding the pharmacy team to follow-all inventory best practices, with a special focus on protecting cold chain products for our patients and our business
  • Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
  • Maintaining relevant clinical and technical skills for the job as the industry evolves (including but not limited to company-required trainings and CMEs); actively seeking opportunities to expand knowledge to better support patients
  • Supporting access to care and helping to improve patient outcomes through pharmacist delivered clinical care such as testing and prescribing services (e.g., COVID/Flu, Hormonal Contraception, etc.) where permissible; empowers the pharmacy team to provide holistic care at every step in the patient care journey
  • Understanding and complying with all relevant federal and state laws, regulations, professional standards, and ethical principles; complying with CVS Health policies and procedures to help support patient safety and complying with controlled substance dispensing and recordkeeping, to protect patient privacy and security, and to maintain a safe and inclusive workplace for our colleagues
Required Qualifications
  • Active Pharmacist License in the state where the Store is located
  • Active National Provider Identifier (NPI)
  • Not on the DEA Excluded Parties list
Essential Functions
  • Ability to travel within a reasonable radius to support market staffing as business needs require
  • Regular and predictable attendance, including nights and weekends
  • Ability to complete required training within designated timeframe
  • Attention and Focus:
    • Ability to concentrate on a task over a period of time
    • Ability to pivot quickly from one task to another to meet patient and business needs
    • Ability to confirm prescription information and label accuracy, ensuring patient safety
  • Customer Service and Team Orientation:
    • Actively look for ways to help people, and do so in a friendly manner
    • Notice and understand patients' reactions, and respond appropriately
  • Communication Skills:
    • Use and understand verbal and written communication to interact with patients and colleagues
    • Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
  • Mathematical Reasoning:
    • Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day's supply, and/or number of full bottles and additional bottles needed to fill a prescription
  • Problem Resolution:
    • Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options
  • Physical Demands:
    • Be mobile and remain upright for extended periods of time
    • Lift, scan, and bag items
    • Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items
    • Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm
    • Extend hand(s) and arm(s) multiple directions to place, move, or lift items
    • Control precision; quickly adjust machines to exact positions
    • Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist
    • Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts
    • Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs and/or exert 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.
    • Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately
    • Have the ability to receive detailed information through oral communication
  • Any additional tasks as directed by Supervisor or Manager
Preferred Qualifications
  • 1-2 years of related work experience in a pharmacy, retail, medical, or customer service setting

Our diverse work experience empowers colleagues for career success. In addition to skill and experience, we attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity, and accountability.

CVS Health is an equal opportunity employer. We value and are committed to the full spectrum of diversity in the workplace, including diversity based on gender, race, ethnicity, disability and protected Veteran status. We proudly support and encourage people with military experience (active, veterans, reservists, and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. We provide reasonable accommodation(s) to qualified individuals with disabilities. If you require assistance to apply for or perform this job, please contact Colleague Relations team at colleaguerelations@cvshealth.com.

Anticipated Weekly Hours

15

Time Type

Part time

Pay Range

The typical pay range for this role is:

$60.00 - $76.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This partโ€‘time position is eligible for a range of benefits and programs that support the physical, emotional, and financial wellโ€‘being of colleagues. Depending on hours worked and eligibility, the benefits for this position include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.

  • dental
  • vision
  • wellness resources
  • employee discounts
  • access to certain voluntary benefits
  • other programs

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 09/28/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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