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Support Manager Jobs in Rome, GA (NOW HIRING)

TYM North America Inc

Sales Support Associate

Rome, GA · On-site

$40K - $43K/yr

Provide day-to-day support to the sales team by processing dealer inquiries and orders and ... Experience in Microsoft Office Suite and CRM software; experience with Salesforce is a bonus.

Apache Mills

Sales Support Specialist

Calhoun, GA · On-site

$19.75 - $27/hr

Manage customer requests, product samples, and program timelines. * Maintain customer records ... Experience in sales support, customer service, account coordination, or a related business ...

A Team Leasing, LLC

Credit Manager

Cartersville, GA

Fill out paperwork for submission to corporate support * Manage customer accounts * Follow monthly marketing plans and maintain internal quality control standards * Managing inventory and cash assets

Sevita Health

Direct Support Professional

Rome, GA · On-site

$15 - $18.25/hr

Since 1974, we've supported individuals with intellectual and developmental disabilities to live ... Communication, adaptability, multi-tasking, teamwork, time-management * Behaviors: Patient ...

Sevita

Direct Support Professional

Rome, GA · On-site

$12.75 - $15.25/hr

Since 1974, we've supported individuals with intellectual and developmental disabilities to live ... Communication, adaptability, multi-tasking, teamwork, time-management * Behaviors: Patient ...

Sevita Health

Direct Support Professional

Rome, GA · On-site

$15 - $18.25/hr

Since 1974, we've supported individuals with intellectual and developmental disabilities to live ... Communication, adaptability, multi-tasking, teamwork, time-management * Behaviors: Patient ...

Sevita

Direct Support Professional

Rome, GA · On-site

$12.75 - $15.25/hr

Since 1974, we've supported individuals with intellectual and developmental disabilities to live ... Communication, adaptability, multi-tasking, teamwork, time-management * Behaviors: Patient ...

IPRO INC

Customer Support Technician I

Calhoun, GA · On-site

$16 - $21.75/hr

Preferred skills such as familiarity with ticketing systems and certifications enhance the technician's ability to manage support workflows efficiently and handle more complex technical challenges.

Victra

Sales Support Rep Part-Time

Centre, AL · On-site

$18 - $24.50/hr

From supporting our team's sales process to sharing your product knowledge, you will connect our ... If you're selected to move forward, one of our recruiters or hiring managers will reach out to tell ...

Imperial Trading

SALES MERCHANDISER

Cedartown, GA · On-site

$16.50 - $18.25/hr

Responsible for reporting needs and changes in the marketplace to Sales Support Manager and Business Development personnel; * Responsible executing all directives as mandated and requested by ...

Imperial Trading

SALES MERCHANDISER

Cedartown, GA · On-site

$30K - $35K/yr

Responsible for reporting needs and changes in the marketplace to Sales Support Manager and Business Development personnel; * Responsible executing all directives as mandated and requested by ...

ABB

Commercial Proposal Engineer

GA · Remote

Sales Support Manager __ Your role and responsibilities In this role, you will focus on the Commercial Construction market segment in the United States. The successful candidate will be responsible ...

ABB

Strategic Segment Proposal Engineer

GA · Remote

Sales Support Manager __ As a Strategic Segment Proposal Engineer, you will be responsible for developing Technical & Commercial Proposals for ABB Electrification's focused industry segments (data ...

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Support Manager information

See Rome, GA salary details

$22.5K

$67.9K

$121.1K

How much do support manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for support manager in Rome, GA is $67,930.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $91,000.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What are the most commonly searched types of Support jobs in Rome, GA?

The most popular types of Support jobs in Rome, GA are:

What cities near Rome, GA are hiring for Support Manager jobs?

Cities near Rome, GA with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Rome, GA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $67,930 per year, or $32.7 per hour.

Sales Support Associate

Rome, GA • On-site

TYM North America Inc
See more jobs at TYM North America Incexternal

$40K - $43K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Please note that this position is located in Rome, GA and moving expenses are not approved.


**Recruiter Notice:** Thanks for thinking of us! At this time, we're accepting applications directly from candidates only. Recruiting agencies can save their best pitches for another day.


Position Summary:

TYM North America, Inc. located in Rome, Georgia is seeking a skilled and experiences Sales Support Associate to join our Sales team. This role offers an exciting opportunity for a sales professional to support our sales team to ensure smooth operations and effective customer service. The ideal candidate will possess excellent communication skills, attention to detail, and a deep understanding of the sales cycle. This role is a customer-facing role, having daily contact with both internal and external customers. 


Job Function: 

  • Provide day-to-day support to the sales team by processing dealer inquiries and orders and coordinating with internal departments to ensure timely delivery of TYM products. 
  • Build and maintain strong relationships with dealers by understanding their needs, addressing concerns, and providing exceptional service throughout the sales process. 
  • Create sales orders in SAP System, ensuring accuracy. 
  • Verify legitimacy as to model and term structure. 
  • Function in accordance with established standards and procedures. 
  • Completes other duties as assigned to support company objectives.
Qualifications:
  • Proven experience in sales support, preferably in the manufacturing industry.
  • Strong understanding of OEM sales processes and customer relationship management.
  • Experience with SAP, or another ERP is preferred.
  • Experience in Microsoft Office Suite and CRM software; experience with Salesforce is a bonus.
  • Strong analytical and problem-solving skills.
  • Ability to work effectively in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
  • Excellent communication, negotiation, interpersonal, and organizational skills
  • High school degree or equivalent; bachelor’s degree or some college preferred.


This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. This job description also does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of job change.


TYM-North America is an Equal Opportunity Employer that is committed to Diversity and Inclusion in the Workplace.