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Support Manager Jobs in Rome, GA (NOW HIRING)

Collaborate with subject matter experts (engineers, product managers, support teams) to gather information and ensure accuracy * Translate complex technical concepts into clear, concise content for ...

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Collaborate with subject matter experts (engineers, product managers, support teams) to gather information and ensure accuracy * Translate complex technical concepts into clear, concise content for ...

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Store Support

Calhoun, GA · On-site

$13.25 - $16.50/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Store Support

Cedartown, GA · On-site

$13.75 - $17.25/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Store Support

Calhoun, GA · On-site

$13.25 - $16.50/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Store Support

Rome, GA · On-site

$15 - $18.75/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Store Support

Cartersville, GA · On-site

$13.25 - $16.75/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Store Support

Rome, GA · On-site

$15 - $18.75/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Store Support

Cartersville, GA · On-site

$13.25 - $16.75/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Store Support

Cedartown, GA · On-site

$13.75 - $17.25/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Admin Support

Euharlee, GA · On-site

$31K - $41K/yr

Other duties as assigned by Commissioning Manager relating to administrative tasks Characteristics and Skills: * Ability to work on a construction site * Ability to read drawing title blocks for ...

Admin Support

Euharlee, GA · On-site

$31K - $41K/yr

Other duties as assigned by Commissioning Manager relating to administrative tasks Characteristics and Skills: * Ability to work on a construction site * Ability to read drawing title blocks for ...

Sales Support Specialist

Calhoun, GA · On-site

$19.75 - $27/hr

Manage customer requests, product samples, and program timelines. * Maintain customer records ... Experience in sales support, customer service, account coordination, or a related business ...

Provide administrative support to management and various departments as needed. Business Travel Coordination * Coordinate all domestic and international business travel arrangements for employees and ...

Fill out paperwork for submission to corporate support * Manage customer accounts * Follow monthly marketing plans and maintain internal quality control standards * Managing inventory and cash assets

Direct Support Professional

Rome, GA · On-site

$15 - $18.25/hr

Since 1974, we've supported individuals with intellectual and developmental disabilities to live ... Communication, adaptability, multi-tasking, teamwork, time-management * Behaviors: Patient ...

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Showing results 1-20

Support Manager information

See Rome, GA salary details

$22.5K

$67.9K

$121.1K

How much do support manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for support manager in Rome, GA is $67,930.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $91,000.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What are the most commonly searched types of Support jobs in Rome, GA?

The most popular types of Support jobs in Rome, GA are:

What cities near Rome, GA are hiring for Support Manager jobs?

Cities near Rome, GA with the most Support Manager job openings:

Infographic showing various Support Manager job openings in Rome, GA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $67,930 per year, or $32.7 per hour.

Operations Support Manager (Shift E)

FNS, INC

Cartersville, GA

Full-time

Re-posted 7 days ago


Job description

Employment Type: Full Time

Shift E: Mon - Fri (8am ~ 5pm)

Responsibilities

  • Manage raw material inventory to maintain optimal stock levels, ensure inventory accuracy, and establish effective safety stock policies.
  • Forecast raw material requirements based on production plans and Bill of Materials (BOM), proactively identifying potential shortages and supply risks.
  • Develop and implement strategies to minimize obsolete and slow-moving inventory while optimizing inventory performance.
  • Oversee raw material receiving, storage, issuance, and inventory transactions, ensuring compliance with FIFO and Lot Traceability requirements.
  • Optimize warehouse operations, space utilization, and material flow to improve operational efficiency and productivity.
  • Develop and execute contingency plans to mitigate material supply disruptions, and coordinate with customers regarding supply constraints and recovery plans.
  • Lead inventory audits and analyze inventory data to identify trends and implement continuous improvement initiatives.
  • Supervise, coach, and develop material management personnel while managing team performance and accountability.
  • Foster cross-functional collaboration with Production, Purchasing, Quality, Logistics, and other departments to support business objectives.
  • Establish, monitor, and report key performance indicators (KPIs), while leading process improvement projects to enhance overall material management performance.

Qualifications

  • Warehouse MHE experience preferred
  • Bachelor's Degree and/or equivalent experience preferred
  • Good written and verbal communication skills
  • Ability to work in a fast-paced environment
  • Ability to multi-task
  • Proficiency in MS Office Products
  • Proficiency in Korean is required 

FNS logo

About FNS

Sourced by ZipRecruiter

Industry

Transportation and warehousing

Company size

501 - 1,000 Employees

Headquarters location

Torrance, CA, US

Year founded

1995