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Support Manager Jobs in Randle, WA (NOW HIRING)

Salon Manager

Yelm, WA · On-site

$28 - $38/hr

Why you'll love it here Great Clips salons give Salon Managers the opportunity to do what you love, along with the support, structure, and resources to lead confidently and build a strong team ...

The IT Category Manager position requires an experienced sourcing professional with a background in IT sourcing with superior analytic and problem-solving skills supporting a fast-paced ...

General Manager

Yelm, WA · On-site

$25 - $27/hr

Use Company provided tools to coach, mentor and develop team members to ensure a high performing restaurant team; leverage the support of the Restaurant Support Center; ensure all risk management ...

Use Company provided tools to coach, mentor and develop team members to ensure a high performing restaurant team; leverage the support of the Restaurant Support Center; ensure all risk management ...

If you're a licensed stylist who enjoys supporting others, staying organized, and helping a team ... Whether you're ready to grow into management or want more responsibility while staying behind the ...

As Foundation Manager, you'll partner with the Foundation Board and hospital leaders to grow philanthropy that supports patients, caregivers, and critical services-so neighbors can access exceptional ...

The Engagement Manager will serve as the primary liaison for clinical partners, ensuring alignment ... Previous experience working with or supporting clinical departments strongly Preferred. * Strong ...

Conduct performance management activities and support succession planning initiatives. Production & Operational Management: * Lead day-to-day production activities to ensure projects are completed On ...

Conduct performance management activities and support succession planning initiatives. Production & Operational Management: * Lead day-to-day production activities to ensure projects are completed On ...

Conduct performance management activities and support succession planning initiatives. Production & Operational Management: * Lead day-to-day production activities to ensure projects are completed On ...

Why you'll love it here Great Clips salons give Salon Managers the opportunity to do what you love, along with the support, structure, and resources to lead confidently and build a strong team ...

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Support Manager information

See Randle, WA salary details

$23.4K

$70.5K

$125.7K

How much do support manager jobs pay per year?

As of Aug 5, 2026, the average yearly pay for support manager in Randle, WA is $70,512.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,600.00 and $94,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.
What cities near Randle, WA are hiring for Support Manager jobs? Cities near Randle, WA with the most Support Manager job openings:

$28 - $38/hr

Other

Medical, Retirement, PTO

Posted 12 days ago


Great Clips rating

5.7

Company rating: 5.7 out of 10

Based on 504 frontline employees who took The Breakroom Quiz

18th of 41 rated hair and beauty


Job description


Join your locally owned Great Clips salon team and step into a leadership role where you can make a real impact. If you're a licensed stylist who enjoys coaching others, building strong teams, and helping a salon run at its best, this could be the next step in your career.

Whether you're currently an Assistant Manager or an experienced stylist ready to take on full leadership responsibility, we'd love to connect with you.

Lead with Purpose. Grow with Passion.
We're the kind of salon where leaders thrive and teams stick together. We keep it simple-great haircuts, steady guests, and a supportive team. No color. No drama. Just a place where you can lead with confidence and grow your career.
We're looking for a Salon Manager who's ready to inspire a team and deliver a great customer experience. Earn $28-$38/hr including incentives,credit card tips paid daily. Medical, 401(k), paid training, and growth opportunities.

Why you'll love it here

Great Clips salons give Salon Managers the opportunity to do what you love, along with the support, structure, and resources to lead confidently and build a strong team culture:

  • Great, reliable hourly wage plus tips
  • Flexible scheduling with dependable retail hours
  • Job stability and a steady flow of customers driven by the marketing of the largest hair salon brand in the world - no self-marketing to find clients, booth rent or hidden fees, and no appointments required
  • Potential for recognition for great performance and team success
  • Exclusive discounts on professional salon tools and products
  • Leadership and technical training to help you grow your skills, the team, and the salon
  • The opportunity to coach, develop, and motivate a team of stylists
  • Clear systems, expectations, and operational support
  • Innovative salon technology - like Online Check-In and the Great Clips App - that helps take care of the busy work so you can focus on what you love most: delivering great haircuts
  • A team environment where stylists help each other succeed
  • Consistent income you can count on - without upselling pressure, commission stress, or competition for walk-ins

Employee offerings like medical benefits and paid time off (PTO) may be available at certain locations.

What you bring to the team

To join a Great Clips salon team as a Salon Manager, you'll need:

  • A valid Cosmetology and/or Barber License (requirements vary by state/province)
  • Strong technical haircutting skills and the ability to help others grow their skills and confidence
  • Proven leadership ability or readiness to take on full salon responsibility
  • Excellent communication skills and the desire to motivate, develop, and support a team
  • Strong organizational skills and the ability to manage day-to-day salon operations
  • Comfort with technology and salon tools (scheduling systems, metrics, and reports)
  • A goal-oriented mindset with a focus on team performance and customer experience
  • Adaptability and problem-solving skills in a fast-paced, high-volume environment
Who we are

As the world's largest salon brand, with over 4,400 locally owned and operated salons across the U.S. and Canada, Great Clips combines strong brand recognition, marketing, and support with a close-knit, team-oriented culture. We're passionate about cutting hair and providing great value for the whole family. Talented teams of skilled professionals, along with convenient hours and a great haircut experience, set us apart in our communities.

FAQ
  • Q: Is this a hands-on leadership role?
    A: Yes. Salon Managers lead the team, manage salon operations, and deliver haircuts, depending on salon needs.
  • Q: Do I need prior salon management experience?
    A: Previous leadership experience is helpful but not always required. Many Salon Managers are promoted from within after showing strong leadership skills.
  • Q: Do Salon Managers cut hair?
    A: Yes. Salon Managers split their time between salon management responsibilities and providing services to customers. The balance between administrative time and floor time varies by location and reflects the specific needs of the salon.
  • Q: What training is provided for Salon Managers?
    A: Salon Managers receive leadership and technical training, along with ongoing support to help them confidently lead their teams. The LEADS development program for salon managers provides training in the skills needed to guide salon teams in brand delivery and achieve GREAT results.

All Great Clips salons are independently owned and operated by third-party franchisees. Franchisees, not Great Clips, Inc., are responsible for all hiring and personnel matters at their individual salons.

Qualifications:UNAVAILABLEEducation:UNAVAILABLEEmployment Type: UNAVAILABLE

What Great Clips employees say

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About Great Clips

Sourced by ZipRecruiter

Great Clips, Inc. was established in Minneapolis, Minnesota by founders David Rubenzer and Steve Lemmon in 1982, a time when most people received haircuts in one of three ways: in full-service hair salons, from barbershops or at home. As a stylist and businessman, David could see that the industry was changing. Customers were looking for a hair salon service that could fit their busy lifestyles and desire for value. To be part of that change – rather than find themselves competing with it – David and Steve developed the then-radical concept of a walk-in haircare salon with weekend and evening hours, offering customers a select list of services, and providing benefits for stylists. After the founders opened several successful hair salons, Ray Barton joined David and Steve as an owner in March 1983. With Ray's help and expertise in franchising, the trio set about growing the Great Clips hair salon brand. That success continues through today.

Industry

Personal services

Company size

201 - 500 Employees

Headquarters location

Minneapolis, MN, US