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Support Manager Jobs in Pontotoc, MS (NOW HIRING)

What you'll doThe Restaurant Manager will support the General Manager by providing coaching to the team and creating a fun, inviting work environment where the team feels respected and valued. The ...

What you'll doThe Restaurant Manager will support the General Manager by providing coaching to the team and creating a fun, inviting work environment where the team feels respected and valued. The ...

What you'll doThe Restaurant Manager will support the General Manager by providing coaching to the team and creating a fun, inviting work environment where the team feels respected and valued. The ...

Why Wendy's The Restaurant Manager will support the General Manager by providing coaching to the team and creating a fun, inviting work environment where the team feels respected and valued. The ...

Develop and execute strategies and tactics to support profitable growth of assigned categories. * Create, manage, and execute Annual Business Plans in collaboration with suppliers and internal ...

With the support of a General Manager (GM) or District Manager (DM), the Restaurant Manager will manage the daily operations and staff of a Wendy's restaurant. The Restaurant Manager will be ...

With the support of a General Manager (GM) or District Manager (DM), the Restaurant Manager will manage the daily operations and staff of a Wendy's restaurant. The Restaurant Manager will be ...

Compliance Manager Overview: The Compliance Manager is responsible for leading direct reports and ... Working closely with the Director of Carrier and Operational Support, this role provides leadership ...

With the support of a General Manager (GM) or District Manager (DM), the Restaurant Manager will manage the daily operations and staff of a Wendy's restaurant. The Restaurant Manager will be ...

With the support of a General Manager (GM) or District Manager (DM), the Restaurant Manager will manage the daily operations and staff of a Wendy's restaurant. The Restaurant Manager will be ...

With the support of a General Manager (GM) or District Manager (DM), the Restaurant Manager will manage the daily operations and staff of a Wendy's restaurant. The Restaurant Manager will be ...

With the support of a General Manager (GM) or District Manager (DM), the Restaurant Manager will manage the daily operations and staff of a Wendy's restaurant. The Restaurant Manager will be ...

With the support of a General Manager (GM) or District Manager (DM), the Restaurant Manager will manage the daily operations and staff of a Wendy's restaurant. The Restaurant Manager will be ...

With the support of a General Manager (GM) or District Manager (DM), the Restaurant Manager will manage the daily operations and staff of a Wendy's restaurant. The Restaurant Manager will be ...

The Clinic Manager's primary responsibility is to manage the day-to-day operations of the clinic ... Supervise support staff in delivery of care to patients. * Lead and participate in PACT team ...

Lead APQP and Core Quality Tools activities, including PPAP, MSA, SPC, and FMEA, and support ... Manage the on-site Corporate Lab, including ISO/IEC 17025 accreditation, and lead a team of Lab and ...

The Clinic Manager's primary responsibility is to manage the day-to-day operations of the clinic ... Supervise support staff in delivery of care to patients. * Lead and participate in PACT team ...

Support daily store operations to ensure sales goals, customer experience standards, and ... Time Management & Prioritization * Adaptability in a Fast-Paced Retail Environment Why Join Citi ...

Support daily store operations to ensure sales goals, customer experience standards, and ... Time Management & Prioritization * Adaptability in a Fast-Paced Retail Environment Why Join Citi ...

Showing results 41-60

Support Manager information

See Pontotoc, MS salary details

$19.4K

$58.6K

$104.5K

How much do support manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for support manager in Pontotoc, MS is $58,625.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,300.00 and $78,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What cities near Pontotoc, MS are hiring for Support Manager jobs?

Cities near Pontotoc, MS with the most Support Manager job openings:

Infographic showing various Support Manager job openings in Pontotoc, MS as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 25% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $58,625 per year, or $28.2 per hour.

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted yesterday


Wendy's rating

4.7

Company rating: 4.7 out of 10

Based on 2,341 frontline employees who took The Breakroom Quiz

79th of 106 rated fast food restaurants


Job description

What you'll doThe Restaurant Manager will support the General Manager by providing coaching to the team and creating a fun, inviting work environment where the team feels respected and valued.  The Restaurant Manager will know how to Identify 5 Star Talent and how to put the right people in the right places at the right time through effective scheduling.  With support of the General Manager or District Manager, the Restaurant Manager will manage the daily operations and staff of the restaurant.  The Restaurant Manager position is a support and development position directly below the General Manager.  The key team member in this position supports the restaurant Driving Sales and Profits, Staffing, Hiring and Training  of team members, Running a Great Restaurant with Excellent Food Quality, Service and Cleanliness, Driving Teamwork and Completing Administrative tasks as required of the position.     What you can expectThe Restaurant Manager position provides the following benefits:  Comprehensive Health Plan, Dental, Vision, Short Term Disability, Long Term Disability, Life Insurance, 401k and Bonus Plan.  What we expect from you
  • College Degree or equivalent experience in restaurant operations
  • At least 1 year of line operations experience in the restaurant industry
  • Must be able to perform all restaurant operations positions / functions
  • Must possess a valid Driver's License in good standing

This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.


What Wendy's employees say

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Get the full story on Breakroom


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About Wendy's

Sourced by ZipRecruiter

Wendy's is an internationally recognized fast-food chain headquartered in Dublin, Ohio, US. Falling under the industry of food services, the company began its journey in 1969 and was founded by Dave Thomas, who named the restaurant after his fourth daughter Wendy. The core offerings of Wendy's include a variety of quality-made, signature items such as ‘old-fashioned hamburgers’, ‘frosty desserts’, chicken sandwiches, salads, and breakfast menu among others. Continually striving for the best, the company's mission is to deliver superior quality products and services for their customers and communities through leadership, innovation, and partnerships. Wendy's has marked many achievements over the years, one of their notable accomplishments includes becoming the third-largest burger fast-food chain in the world proving their popularity among the masses.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Dublin, OH, US

Year founded

1969