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Support Manager Jobs in Pontotoc, MS (NOW HIRING)

Restaurant Assistant Manager

Tupelo, MS · On-site

$15 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Supporting management team and General Manager in their operation decisions. * Maintaining reports and records based on company standards and in full compliance with state and federal regulations.

Restaurant Assistant Manager

Tupelo, MS · On-site

$15 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Supporting management team and General Manager in their operation decisions. * Maintaining reports and records based on company standards and in full compliance with state and federal regulations.

District Support Pharmacist - Part Time

Tupelo, MS · On-site

$60 - $73/hr

  • Medical

  • Dental

  • Vision

In addition to supporting the Pharmacy Manager in leading and directing your Pharmacy Technician Support Staff, you are accountable for supporting the management, oversight and operation of all ...

Route Sales Support Driver

Tupelo, MS · On-site

$40K - $54K/yr

Join us and build a career supporting the people who make it all work. Overview The Route Sales ... Manage daily route independently to ensure accurate and timely delivery of product; * Loads/unloads ...

Restaurant Manager

Tupelo, MS · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Why Wendy's The Restaurant Manager will support the General Manager by providing coaching to the team and creating a fun, inviting work environment where the team feels respected and valued. The ...

Restaurant Manager

Tupelo, MS

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

What you'll doThe Restaurant Manager will support the General Manager by providing coaching to the team and creating a fun, inviting work environment where the team feels respected and valued. The ...

Restaurant Manager

Tupelo, MS · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Why Wendy's The Restaurant Manager will support the General Manager by providing coaching to the team and creating a fun, inviting work environment where the team feels respected and valued. The ...

Restaurant Manager

Pontotoc, MS · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

What you'll doThe Restaurant Manager will support the General Manager by providing coaching to the team and creating a fun, inviting work environment where the team feels respected and valued. The ...

Restaurant Manager

Tupelo, MS

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

What you'll doThe Restaurant Manager will support the General Manager by providing coaching to the team and creating a fun, inviting work environment where the team feels respected and valued. The ...

Restaurant Manager

New Albany, MS · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Why Wendy's The Restaurant Manager will support the General Manager by providing coaching to the team and creating a fun, inviting work environment where the team feels respected and valued. The ...

Showing results 21-40

Support Manager information

See Pontotoc, MS salary details

$19.4K

$58.6K

$104.5K

How much do support manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for support manager in Pontotoc, MS is $58,625.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,300.00 and $78,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What cities near Pontotoc, MS are hiring for Support Manager jobs?

Cities near Pontotoc, MS with the most Support Manager job openings:

Infographic showing various Support Manager job openings in Pontotoc, MS as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 25% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $58,625 per year, or $28.2 per hour.

Certified Peer Support Specialist

HEALTH CONNECT AMERICA, INC

Saltillo, MS • On-site

$16.50 - $21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Health Connect America rating

3.4

Company rating: 3.4 out of 10

Based on 13 frontline employees who took The Breakroom Quiz


Job description

Overview:

Join Our Impactful Team at Health Connect America! 

Before you get started on your journey with Health Connect America, take some time to learn more about us. At Health Connect America, all services are guided by a unified, trauma-informed approach.  Across every program, we are committed to providing compassionate, client-centered care that fosters healing and growth. Our services are delivered by clinically trained staff, grounded in a therapeutic mindset and informed by research and evidence-based practices at every level of care.   Health Connect America and its affiliate brands are leaders in providing mental and behavioral health services to children, families, and adults across the nation.  We provide our services directly to those in need whether that be within a person's home, their community, or in one of our office settings.  Health Connect America is honored to be a part of the communities we serve and the clients we walk alongside as they embark on a journey to self-improvement and more fulfilling lives.   At Health Connect America, we are dedicated to making meaningful connections every day through creating quality, affordable opportunities for individuals and families to achieve their greatest potential in a safe, positive living environment. 

Come make a difference and grow with us!

Our Brands

Responsibilities:

The Peer Support Specialist provides peer support services to assigned clients.

  • Use personal recovery experience as a tool.
  • Provide family and community education.
  • Serve as a role model and mentor.
  • Provide support and encouragement to peers.
  • Navigate/link individuals to community resources such as housing, social services, education and employment assistance, health services, etc.
  • Lead recovery education and activities.
  • Develop a Wellness Recovery Action Plan (WRAP) that focuses on strategies for reaching personal goals, crisis planning, and relapse prevention.
  • Facilitate peer support groups.
  • Provide opportunities for socialization in the community.
  • Provide outreach to people who have frequent inpatient hospitalizations.
  • Provide outreach to people who have failed to engage with the behavioral health system.
  • Assist individuals to develop and implement a person-centered individual service plan.
  • Support individuals through the intake process.
  • Educate individuals on changes in health care reform.
  • Help individuals understand their benefits.
  • Help individuals who seek SSI/SSDI benefits by taking them through the SOAR process.
  • Support people through discharge.
  • Follow up after discharge (in-person, when needed).
  • Empower others by helping them identify their strengths, support, resources and skills.
  • Work as a wraparound facilitator (MS Only).
  • Provide case management and coordination of services to assist other workers/staff on the case.
Qualifications:
  • Must be at least 18 years old.
  • Must have a mental health condition and/or substance use disorder, must be in recovery, must be open minded, and must be willing to share personal experiences with mental illness/substance use publicly.
  • Must be a High School Graduate or have GED.
  • Must have a valid driver’s license in state of employment with a safe driving record.
  • Must have successfully completed state specific Peer Specialist training and exam.

Be Well with HCA: 

  • We recognize the importance of self-care and work/life balance. 
  • We offer flexibility in scheduling and provide all employees access to our Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually. 
  • Full-time HCA employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products. 
  • Additional benefits include: 
  • Access to a Health Navigator 
  • Health Savings Account with company contribution 
  • Dependent Daycare Flexible Spending Account 
  • Health Reimbursement Account 
  • 401(k) Retirement Plan 
  • Benefits Hub 
  • Tickets at Work 

Join a team where your contributions truly make a difference in the lives of others. Apply now to be part of our dynamic and supportive community at Health Connect America! 

Employment at Health Connect America and it's companies is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team. 

Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law.  For more information on Equal Opportunity, please click here Equal Employment Opportunity Posters


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