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Support Manager Jobs in Oxnard, CA (NOW HIRING)

CarMax, Inc.

Production Manager

Oxnard, CA · On-site

Position Overview As a Service Operations Support Manager in Training, you will play a critical role in supporting operational excellence and associate development within CarMax's Service Operations ...

Carmax

Production Manager

Oxnard, CA · On-site

$82K - $143K/yr

Position Overview As a Service Operations Support Manager in Training, you will play a critical role in supporting operational excellence and associate development within CarMax's Service Operations ...

Stem Xpert

SUPPORT PROJECT MANAGER

Thousand Oaks, CA

$103K - $122K/yr

Support PROJECT MANAGER LOCATION : THOUSAND OAKS, CA DURATION : 6 Months Description: * The Project Manager - Application Migrations for a Data Center Optimization project - is responsible for ...

Home Depot

Store Support

Woodland Hills, CA · On-site

$15.75 - $19.75/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

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All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Oxnard, CA

Support Manager information

See Oxnard, CA salary details

$23.8K

$71.9K

$128.1K

How much do support manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for support manager in Oxnard, CA is $71,904.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $96,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are the most commonly searched types of Support jobs in Oxnard, CA?

The most popular types of Support jobs in Oxnard, CA are:

What cities near Oxnard, CA are hiring for Support Manager jobs?

Cities near Oxnard, CA with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Oxnard, CA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $71,904 per year, or $34.6 per hour.

Inside Sales & Customer Support Manager

medtechrec

Newbury Park, CA • On-site

$70K - $90K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

New

Job description

Inside Sales & Customer Support Manager

Our client, a leading manufacturer of medical devices and instruments, is focused on delivering high-quality solutions to the healthcare industry. They are currently looking to strengthen their commercial operations and are seeking an experienced Inside Sales & Customer Support Manager to develop and lead this critical function.

Key Responsibilities

You will be responsible for:

  • Developing and managing the customer-facing inside sales organisation.
  • Implementing and refining inside sales processes and programmes to create measurable value.
  • Serving as the primary point of contact for all customers, partners, and sales opportunities.
  • Collaborating with the sales team to manage the CRM system and business development pipeline.
  • Partnering with the operations team to align production and build plans with customer delivery dates.
  • Working cross-functionally with Quality and Finance teams on customer complaints, RMAs, and accounts receivable.
  • Coordinating all aspects of trade show participation, from registration to on-site logistics.
Candidate Profile

We are seeking candidates with:

Essential Experience

  • A degree in Business, Sales, Marketing, or a related discipline, or equivalent professional experience.
  • At least 3 years of experience in a customer service, inside sales, or marketing role, ideally with management responsibilities.
  • A background in a high-technology manufacturing environment, preferably within medical devices, healthcare, or biotechnology.
  • Strong proficiency with MS Office (Word, PowerPoint, Excel) and CRM systems.
  • Outstanding written and verbal communication skills, with experience delivering presentations.
  • The ability to work with minimal supervision in a dynamic, fast-paced environment.

Desirable Experience

  • Previous accounting experience.
  • Knowledge and experience with ISO 13485 and cGMP processes.
Why Join?

This is an opportunity to:

  • Take a key leadership role in a well-regarded medical device and instrument company.
  • Build and shape a customer-facing inside sales function.
  • Work in a highly visible, cross-functional position collaborating with sales, operations, quality, and finance.
  • Play a crucial part in driving customer satisfaction and overall business growth.
Package
  • Base salary: $70,000 - $90,000 per year
  • Bonus: To be confirmed
  • Benefits: Comprehensive benefits package including 401(k) with matching, health, dental, and vision insurance, paid time off, and parental leave.
  • Location: Newbury Park, CA
  • Travel requirements: Occasional travel for trade shows and training.
Apply

For a confidential discussion or to apply for this opportunity, please submit your CV.

Due to the volume of applications, only suitable candidates will be contacted.

Apply