Support Manager Jobs in O Fallon, IL (NOW HIRING)

Job Description:

Job Title: School-Based Support Supervisor

Location: St. Louis, MO

Department: School Based Services

Employment type: Full-time

Job Summary:

We are looking for a dedicated and compassionate clinical leader to join our school-based services team. In this role, you will provide supervision and support to School-Based Support Specialists while helping ensure students receive high-quality, individualized care.

The ideal candidate is a collaborative professional who enjoys mentoring staff, building relationships within school communities, and making a positive impact on the lives of students and families through direct clinical services and assessment work.

Essential Job Functions:

• Conduct regular individual supervisory sessions and team meetings with supervisees.

• Accompany School-Based Support Specialists to client schools periodically to ensure worker safety and quality performance, providing ongoing support and guidance.

• Assist supervisees in identifying referral needs and effectively managing their time according to DMH standards and departmental requirements.

• Participate in client staffing to identify problems, establish treatment goals and objectives, and assume management responsibilities for assigned cases, adhering to System guidelines.

• Engage in the quality assurance process by presenting or facilitating case presentations and providing input.

• Collaborate in the development of initial/master treatment plans (ITPs), annual updates, and 90-day reviews of ITPs as needed.

• Serve as a backup for supervisees during their absence or when additional expertise is required. Respond to direct crisis intervention during regular business hours and on an on-call basis after hours or on weekends.

• Review and monitor written documentation regularly, providing corrective feedback and employee discipline as necessary to ensure compliance with documentation standards.

• Provide individual, group, family, or other practical counseling or skill-building interventions, utilizing experience and abilities to meet client needs and treatment goals, as directed by the supervisor.

• Ensure comprehensive follow-up for all clients under your care.

• Review all critical intervention plans and situations, including monthly case reviews of critical interventions.

• Participate in emergency services to provide rapid aid during emotional crises.

• Present educational material to the community, promoting mental health awareness and enhancing community response to mental health issues, within the limits of experience, educational background, and Brightli time commitments.

• Report all critical incidents and staff responses to the supervising Assistant Director or Director of School-Based Services.

• Assist in the hiring process for new staff as needed.

• Review travel vouchers and certify the reasonableness and medical necessity of claimed mileage.

• Function in accordance with Brightli Operational Guidelines and within professional codes of ethics.

• Participate in staff development activities, new hire trainings, and orientation sessions offered by Brightli.

• Support management needs, including data collection, program evaluation, grant application development, and contract maintenance.

• Attend all required meetings.

• Regularly engage in self-evaluation and staff evaluation processes according to Brightli Operational Guidelines.

• Conducting outreach and home visits as necessary to engage with clients, particularly during school breaks or as needed to support the client's journey.

• Comply with Quality Assurance procedures, utilization review processes, and established procedures, rules, and regulations of the Clinical Records Department.

• Perform additional special functions as outlined and assigned.

Knowledge, Skills, and Abilities:

• Language Skills: Proficiency in reading, interpreting, and understanding various documents, including safety rules, operating instructions, and procedure manuals. Strong written communication skills for creating routine reports and correspondence. Effective verbal communication skills for presenting information to residents, employees, family members, and community contacts.

• Mathematical Skills: Ability to perform basic arithmetic operations, including addition, subtraction, multiplication, and division, using whole numbers, common fractions, and decimals.

• Reasoning Ability: Capacity to apply logic and understanding to carry out written, oral, or diagrammed instructions. Problem-solving skills for handling concrete variables in standardized situations.

Experience and Education Qualifications:

• A Master's degree in Psychology, Sociology, Social Work, or a related field is highly desirable for this position. Candidates with an advanced degree will be strongly preferred and considered well-qualified for the role.

• An individual with a Bachelor's degree in Psychology, Social Work, or other human services specialized field of study and 3 years of qualified experience.

Supervisory Requirements:

• Communicate the strategic direction of the organization and encourage participation by all team members.

• Provide leadership and guidance to all aspects of the department.

• Take an active role in monitoring the identification, development, and execution of strategic objectives.

• Involve, as appropriate, all team members to achieve goals.

• Effectively communicate to team members any changes and newsworthy events within the department or company.

• Handle difficult team member situations directly, using appropriate discretion and Human Resource advice to show respect for the individual

• Champion change and effectively manage the implementation of new ideas.

• Reinforces team approach throughout functions; support and solicit input from team members at all levels within the company.

Physical Requirements:

ADA Consideration - Sedentary work: Exerting up to 10 pounds of force occasionally (exists up the 1/3 of the time) and/or a negligible amount of force frequently (exists 1/3 to 2/3 of the time) to lift, carry, push, or pull, or otherwise move objects, including the human body. Repetitive movements of hands, fingers, and arms for typing and/or writing during work shift.

Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.