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Support Manager Jobs in Lafayette, LA (NOW HIRING)

CYNET SYSTEMS

Operations Support Supervisor

Lafayette, LA · On-site

$24 - $26/hr

The Operations Support Supervisor is responsible for deliver safe, efficient, and reliable PSD to customers. * The Operations Support Supervisor identifies opportunities to improve service delivery ...

Chico's FAS

Support Associate - Soma

Lafayette, LA · On-site

$13.50 - $17.50/hr

The Sales Associate is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store ...

Chico's FAS, Inc.

Support Associate - Soma

Lafayette, LA · On-site

$16.25 - $21/hr

The Sales Associate is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store ...

Home Depot

Store Support

Broussard, LA · On-site

$11.75 - $14.75/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Lafayette, LA · On-site

$14.25 - $18/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Lafayette, LA · On-site

$14.25 - $18/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Lafayette, LA · On-site

$14.25 - $18/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Lafayette, LA · On-site

$14.25 - $18/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Broussard, LA

$11.75 - $14.75/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Dave & Buster's

Support Technician

Lafayette, LA · On-site

$7.25 - $12.25/hr

Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building ... Notifies Manager of any Guest that is perceived to be unhappy. * Responsible for stocking ...

Dave & Buster's, Inc.

Support Technician

Lafayette, LA · On-site

$7.25 - $12.25/hr

Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building ... Notifies Manager of any Guest that is perceived to be unhappy. * Responsible for stocking ...

PTSolutions

Vending Support Specialist

Broussard, LA · On-site

Working as a Vendor Managed Inventory (VMI) Specialist, you will play a pivotal role with supporting our customers' manufacturing process & capabilities. We will provide the training needed for you ...

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Support Manager information

See Lafayette, LA salary details

$17.4K

$52.4K

$93.4K

How much do support manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for support manager in Lafayette, LA is $52,404.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,400.00 and $70,200.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What are the most commonly searched types of Support jobs in Lafayette, LA?

The most popular types of Support jobs in Lafayette, LA are:

What are popular job titles related to Support Manager jobs in Lafayette, LA?

For Support Manager jobs in Lafayette, LA, the most frequently searched job titles are:

What job categories do people searching Support Manager jobs in Lafayette, LA look for?

The top searched job categories for Support Manager jobs in Lafayette, LA are:

What cities near Lafayette, LA are hiring for Support Manager jobs?

Cities near Lafayette, LA with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Lafayette, LA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $64,843 per year, or $31.2 per hour.

Operations Support Supervisor

CYNET SYSTEMS

Lafayette, LA • On-site

$24 - $26/hr

Contractor

Re-posted 29 days ago

Job description

Job Overview:

  • The Operations Support Supervisor is responsible for deliver safe, efficient, and reliable PSD to customers.
  • The Operations Support Supervisor identifies opportunities to improve service delivery, and provides technical assistance.
  • Ensure job deliverables are accurate and delivered on time.
  • Provide technical assistance to various projects as required.
  • Ensure technical designs meet internal and customer requirements before signoff by the Design/Technical Engineer or Technical Expert.
  • Support technical integrity and competency by comprehending and supporting the Design-Execute-Evaluate process.
  • Collect and collate information of key performance indicators.
Required Qualifications:
  • Operational skills; worked in a shop before; no previous oil and gas experience required; preference for a shop background vs. computer.
  • Computer skills required, but their software is very user friendly.
  • NEST is in Kellyville - berfore starting assignment.
  • No required certifications - forklit is a plus but they can certify onsite.

Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading staffing and recruiting powerhouse. Proudly recognized as a nationally and locally certified diversity firm, Cynet delivers agile, scalable talent solutions across industries. With an active footprint in all 50 U.S. states and Canada, we support thousands of consultants through our expansive, high-performing recruitment engine operating across North America and Asia—ensuring speed, quality, and consistency in every hire.
Cynet Systems logo

About Cynet Systems

Sourced by ZipRecruiter

Cynet Systems Inc is a staffing and recruiting corporation nestled in Ashburn, VA, USA. Established in 2010, the company operates within the Information Technology and Services sector, specializing in providing effective workforce solutions to different business needs, including IT consulting, direct hire, and contract staffing services. Through the years, Cynet Systems has built an impressive portfolio, going beyond borders and expanding its operations internationally in Canada and India. Rooted in its core values of teamwork, leadership, and commitment, Cynet Systems helps businesses unlock their full potential by providing versatile and competent professionals that perfectly align with their needs. Fueled by their unwavering mission to deliver top-tier talent to businesses worldwide, Cynet Systems garnered various recognitions including SIA's fastest-growing staffing firms and Best Place to Work in Virginia for 2019.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Sterling, VA, US

Year founded

2010

Social media

Twitter

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