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Support Manager Jobs in Kansas, OK (NOW HIRING)

Strong organizational and project management skills, with the ability multiple priorities simultaneously. * Strong communication and interpersonal skills, with the ability to work collaboratively ...

600-MAN-Support Worker Skilled

Bentonville, AR ยท On-site

$22.21 - $27.76/hr

Strong organizational and project management skills, with the ability multiple priorities simultaneously. * Strong communication and interpersonal skills, with the ability to work collaboratively ...

600-MAN-Support Worker Skilled

Bentonville, AR ยท On-site

$22.21 - $27.76/hr

Strong organizational and project management skills, with the ability multiple priorities simultaneously. * Strong communication and interpersonal skills, with the ability to work collaboratively ...

Paint Support

Decatur, AR ยท On-site

$14.75 - $19.75/hr

Paint Support Primary Purpose: Assists in the production of powder-coated components for the ... Safety management mindset and a focus on quality control * Ability to follow instructions; work ...

IT & ERP Support Specialist

Adair, OK ยท On-site

$50K - $70K/yr

Provide manufacturing accounting and inventory support, including data entry, file management, raw material transfer, and cycle counts. * Document procedures for IT administration, accounting, and ...

Showing results 41-60

Support Manager information

See Kansas, OK salary details

$17.9K

$54.1K

$96.4K

How much do support manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for support manager in Kansas, OK is $54,069.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,400.00 and $72,500.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What job categories do people searching Support Manager jobs in Kansas, OK look for?

The top searched job categories for Support Manager jobs in Kansas, OK are:

What cities near Kansas, OK are hiring for Support Manager jobs?

Cities near Kansas, OK with the most Support Manager job openings:

Infographic showing various Support Manager job openings in Kansas, OK as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,069 per year, or $26 per hour.

Lab Support Technician - Bentonville, AR

MSCCN

Bentonville, AR โ€ข On-site

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post hasย expired 2 days ago.ย Applications are no longer accepted.


Job description


ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
Intertek, a leading provider of quality and safety solutions to many of the world's top-recognized brands and companies, is actively seeking a Lab Support Technician to join our Softlines team in Footwear testing laboratory located in Bentonville, AR USA. This is a fantastic opportunity to grow a versatile career in Footwear and consumer products testing industry.
Intertek's Softlines Testing services enable retailers, brands and manufacturers of textiles, apparel, fashion accessories, footwear and home textiles to ensure the safety and quality of their products. Intertek performs softlines testing on items ranging from fabric samples to finished products, including apparel and footwear for children and adults (pajamas, sweaters, jeans, outerwear) and home furnishings (bedding, curtains, furniture fabric, rugs). We help ensure our customers meet consumer demand for high quality, minimize reputational risk, reduce environmental impacts and protect the interests of retailers, brands, textile manufacturers and consumer safety. Intertek is continually innovating and evolving to reduce risk for consumers, brands and organizations in every sector and industry around the world. We go beyond Testing, Inspection and Certification of products: we are a Total Quality Assurance Provider to industries worldwide. Our Purpose: Bringing quality, safety, and sustainability to life.
What are we looking for?
The Lab Support Technician reports to the Lab Manager and is responsible for assisting production staff with completion of assigned tasks.
Tasks are related to the performance of physical and color fastness testing on footwear products and may include specific assignments related to sample handling and preparation, inventory, filling and disposing of samples, assisting with looking for client samples and general housekeeping.
Shift/Schedule: 8:00 AM to 4:30 PM, Central Time, Mon thru Fri
Salary & Benefits Information:
The base wage or salary range for this position is $17.00 per hour to $20.00 per hour. Individual compensation packages are based on a variety of factors unique to each candidate including skill set, experience, qualifications, and other job-related reasons.
In addition to competitive compensation packages, when working with Intertek you can expect benefits including medical, dental, vision, life, disability, 401(k) with company match, generous vacation / sick time (PTO), tuition reimbursement and more.
What You'll Do:
Listed examples are illustrative and representative of the tasks required of this position and are not intended to be complete or exclusive. Duties may include the following:
Receive samples at the laboratory delivered by carrier or customer at the laboratory or picked up from the stores.
Responsible for capturing as received photos, create inward record for the samples in the LIMS.
Should organize and save the information and documents pertaining to the incoming samples in the shared network drive/internal tracker.
Responsible for moving samples, packages within the laboratory.
Responsible for preparation of test specimens by either cutting, drilling, pressing, buffing or other hand tools.
Responsible for collection of tested and remanent samples from the laboratory and store them in warehouse.
Responsible for returning of samples which includes sample collections, packaging and shipping through carriers as required by the lab and the customers.
Responsible for disposal of samples after the storage period as per standard process.
Support in the general maintenance and verification schedule of lab equipment and facilities.
Responsible to maintain general cleanliness and upkeep of the laboratory.
To carry out the above responsibilities, and all others which may be assigned, in a manner demonstrating support for and adherence to the Company's Safety Policy and Procedures, Quality Policy and Procedures, Ethics Policy, Environmental Management System, Vision and Strategy, and to exercise good judgment, common sense, and diplomacy in so doing
Perform other duties as required
Additional Qualifications/Responsibilities
Minimum Requirements & Qualifications:
High school education or equivalent required.
Microsoft Office experience, including Word, Excel and Outlook
Must be a team player with a "can do" attitude
Possess a valid unrestricted driver's license and the ability to operate a motor vehicle in the performance of the official duties of the position
Ability to lift/carry up to 49 pounds
Ability to stand for prolonged periods of time
Ability to utilize basic shop equipment and hand tools
Model Intertek's 10X Energies at all times within the work place, practicing business the right way
Be aware of, and adhere to, safety practices and policies to ensure your own safety, as well as the safety of others who may be affected by your actions at work
Ability to work in fast-paced, multi-tasking environment with shifting priorities and demanding deadlines
Must be detailed-oriented and able to effectively prioritize and organize workload, with efficient time management
Ability to communicate and interact effectively in verbal written and presentation formats
Must possess the fundamental technical and administrative skills required to perform the job duties
Must be customer focused and quality driven
Ability to travel as business needs dictate
Ability to stand and work for prolonged periods of time
Preferred Requirements & Qualifications:
Prior experience in any testing lab