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Support Manager Jobs in Kansas, OK (NOW HIRING)

Bios Corporation

Direct Support Professional

Pryor, OK · On-site

$13 - $15.75/hr

As a Direct Support Professional (DSP) you will find great opportunity to serve those with ... Performs home management functions such as light housekeeping, laundry, bed making, and cleaning.

Five Guys

Restaurant Shift Manager

Bentonville, AR · On-site

$12.75 - $15.25/hr

Support management on all areas that impact the business to include: labor cost, waste monitoring, sales and costs of goods; monitor management of daily cash procedures; provides accurate inventory ...

Grand Mental Health

Customer Support Specialist

Jay, OK · On-site

$18.50/hr

... supporting community-based mental and substance use disorder services; advancing integration of ... other management as requested. * Participates in staff meetings as needed. * Must be willing and ...

ABB

Commercial Proposal Engineer

Westville, OK · Remote

Sales Support Manager __ Your role and responsibilities In this role, you will focus on the Commercial Construction market segment in the United States. The successful candidate will be responsible ...

HOME OF HOPE

HTS/Direct Support Professional

Jay, OK · On-site

$11/hr

Train, guide or assist in personal hygiene, clothing care, mobility, taking medications, managing ... Develop and utilize natural supports to integrate the person into the work environment. Report ...

Central States

IT Support Technician

Tontitown, AR · On-site

$19 - $26/hr

... manages hardware, software, and network problems, or issues requiring information systems and ... to support production shift hours with disruptive or demanding issues, tasks, events, or projects ...

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Showing results 21-40

All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Kansas, OK

Support Manager information

See Kansas, OK salary details

$17.9K

$54.1K

$96.4K

How much do support manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for support manager in Kansas, OK is $54,069.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,400.00 and $72,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.
What cities near Kansas, OK are hiring for Support Manager jobs? Cities near Kansas, OK with the most Support Manager job openings:
Support Manager jobs near you
Infographic showing various Support Manager job openings in Kansas, OK as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $54,069 per year, or $26 per hour.

Direct Support Professional

Bios Corporation

Pryor, OK • On-site

$13 - $15.75/hr

Full-time

Medical, Dental, Vision

Re-posted 14 days ago

Job description

Are you looking for a rewarding, adventurous new career?
Then this position is for you! As a Direct Support Professional (DSP) you will find great opportunity to serve those with intellectual and developmental disabilities. As a DSP you will preform personal care tasks, including assistance with basic personal hygiene and grooming, feeding, ambulation, medical monitoring, and health care related tasks. This entry level position allows room for growth and can be a steppingstone for someone looking to get in the workforce. If you are already working in the field and looking to make a change then Bios is the place for you!
Responsibilities:
  • Foster positive relationships between caretakers and individual served.
  • Ensures customer safety and maintaining a safe environment.
  • Reminds and assists clients with self-administration of medications (with proper training).
  • Encourages self-help activities.
  • Documents services provided.
  • Performs home management functions such as light housekeeping, laundry, bed making, and cleaning.
  • Plans meals, shopping for groceries, preparing and serving food/meals, feeding and clean-up.
  • Accompanies clients to scheduled appointments and transports clients or running errands for clients.
  • Other duties as assigned.

Skills & Competencies:
  • Composure under pressure
  • Dependable and punctuality
  • Interpersonal skills and a strong sense of teamwork
  • Consistency
  • Decision making
  • Problem solving

Benefits (Fulltime employees)
  • Dental
  • Vision
  • Medical insurance,
  • DailyPay
  • TelaDoc
  • Referral bonuses
  • Yearly bonuses
  • Paid training
  • Overtime

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