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Support Manager Jobs in Grove, OK (NOW HIRING)

Rib Crib BBQ

Manager

Grove, OK · On-site

$50K - $60K/yr

The Restaurant Manager Supports the General manager by providing direction and support to hourly employees within franchised or corporate establishments by either performing or supervising the ...

Subway

Manager

Grove, OK · On-site

As part of the Subway ® Team, you as a Manager will focus on eight main things: * Providing an ... Supporting local and national marketing initiatives, ensuring restaurant is ready on every level ...

Rib Crib BBQ, Inc.

Manager

Grove, OK · On-site

$50K - $60K/yr

The Restaurant Manager Supports the General manager by providing direction and support to hourly employees within franchised or corporate establishments by either performing or supervising the ...

Rib Crib BBQ

Manager

Grove, OK · On-site

$50K - $60K/yr

The Restaurant Manager Supports the General manager by providing direction and support to hourly employees within franchised or corporate establishments by either performing or supervising the ...

Walmart

Account Manager

Anderson, MO · On-site

$90K - $180K/yr

The Senior Manager, Strategic Account Management - Home Improvement role drives the execution of ... Promotes and supports company policies, procedures, mission, values, and standards of ethics and ...

Walmart

Account Manager

Anderson, MO · On-site

$80K - $155K/yr

The position requires applying business acumen to interpret data, develop actionable plans, and support compliance with company policies. The manager fosters collaboration across teams to deliver ...

Walmart

Account Manager

Decatur, AR · On-site

$80K - $155K/yr

The position requires applying business acumen to interpret data, develop actionable plans, and support compliance with company policies. The manager fosters collaboration across teams to deliver ...

Graco

Account Manager

Kansas, OK · On-site

The Account Manager is responsible for fulfilling the Sales organization's mission to build and ... Identify and establish effective sales channels to support the customer base with the assigned ...

Walmart

Account Manager

Gravette, AR · On-site

$90K - $180K/yr

The Senior Manager, Strategic Account Management - Home Improvement role drives the execution of ... Promotes and supports company policies, procedures, mission, values, and standards of ethics and ...

Walmart

Account Manager

Decatur, AR · On-site

$90K - $180K/yr

The Senior Manager, Strategic Account Management - Home Improvement role drives the execution of ... Promotes and supports company policies, procedures, mission, values, and standards of ethics and ...

Walmart

Account Manager

Noel, MO · On-site

$90K - $180K/yr

The Senior Manager, Strategic Account Management - Home Improvement role drives the execution of ... Promotes and supports company policies, procedures, mission, values, and standards of ethics and ...

Walmart

Account Manager

Gravette, AR · On-site

$80K - $155K/yr

The position requires applying business acumen to interpret data, develop actionable plans, and support compliance with company policies. The manager fosters collaboration across teams to deliver ...

Walmart

Account Manager

Noel, MO · On-site

$80K - $155K/yr

The position requires applying business acumen to interpret data, develop actionable plans, and support compliance with company policies. The manager fosters collaboration across teams to deliver ...

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Showing results 41-60

All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Grove, OK

Support Manager information

See Grove, OK salary details

$20.8K

$62.7K

$111.7K

How much do support manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for support manager in Grove, OK is $62,694.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,800.00 and $84,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.
What cities near Grove, OK are hiring for Support Manager jobs? Cities near Grove, OK with the most Support Manager job openings:
Support Manager jobs near you
Infographic showing various Support Manager job openings in Grove, OK as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $62,694 per year, or $30.1 per hour.

Manager, Operations - Fraud Prevention And Investigations

Walmart

Decatur, AR • On-site

$70K - $130K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 22,380 frontline employees who took The Breakroom Quiz

25th of 39 rated national retailers

Job description

Position Summary... What you'll do...About Team:  The Trust & Safety Digital Identity team drives critical initiatives to protect customers, drivers, and the platform by strengthening identity verification and fraud prevention capabilities. The team operates at the intersection of Operations, Product, Engineering, Compliance and leveraging data, vendor partnerships, and governance frameworks to deliver scalable, secure solutions. By managing identity verification programs, monitoring performance, and continuously improving processes, the team plays a key role in mitigating risk, ensuring regulatory adherence, and enabling safe, reliable growth for the business. Elevator Pitch for the Role: This is a high-impact opportunity to lead and shape the future of digital identity and fraud prevention within a rapidly evolving ecosystem. As part of this team, you will own critical initiatives spanning vendor strategy, governance, and operational excellence directly influencing how we protect our platform at scale. The role offers strong cross-functional exposure, strategic ownership, and the ability to drive innovation using emerging technologies, making it an ideal opportunity for someone looking to make a meaningful, enterprise-level impact. Operational Execution & Platform Support
  • Supports daily operations of identity verification platforms and onboarding workflows across LMD markets.
  • Monitors operational performance, onboarding success rates, and platform health metrics.
  • Partners with Engineering teams to support platform reliability, uptime, and incident resolution.
  • Assists in coordinating response efforts for operational incidents and escalations impacting onboarding or identity verification services.
Vendor Coordination & Governance
  • Supports management of IDV, KYC, and fraud prevention vendors.
  • Tracks vendor SLAs, KPIs, and operational performance metrics.
  • Assists with vendor onboarding, governance reviews, and issue resolution activities.
  • Partners with Legal, Compliance, and Procurement teams to support contract and policy alignment.
Risk, Compliance & Process Improvement
  • Supports governance frameworks, operational standards, and compliance processes related to identity verification.
  • Helps ensure adherence to internal policies, fraud prevention controls, and regulatory requirements.
  • Identifies opportunities to improve onboarding efficiency, reduce friction, and optimize identity workflows.
  • Assists with automation and continuous improvement initiatives across identity operations.
Cross-Functional Coordination & Reporting
  • Serves as a liaison between Product, Engineering, Operations, Compliance, and vendor teams.
  • Supports roadmap execution, operational planning, and stakeholder communication.
  • Develops reporting and dashboards to track operational performance, fraud trends, and vendor effectiveness.
  • Uses operational data and metrics to support decision-making and performance improvements.
Minimum Qualifications  
  • Bachelor’s degree or equivalent experience in Business, Technology, Cybersecurity, or related field.  
  • 5+ years of experience in Technology Operations, Program Management, Vendor Management, Fraud Operations, or Digital Identity.
  • 2+ years of leadership or team coordination experience.
  • Experience supporting operational platforms, incident management, or vendor coordination activities.
  • Strong analytical, organizational, and communication skills.
  
Preferred Qualifications  
  • Experience in digital identity, KYC, fraud prevention, trust & safety, or onboarding operations.  
  • Familiarity with identity verification vendors and biometric technologies.  
  • Experience in marketplace, logistics, gig economy, or delivery platform environments.  
  • Knowledge of compliance, privacy, or fraud prevention standards related to identity verification.  
  • Strong stakeholder management and cross-functional collaboration skills.  
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $70,000.00 - $130,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor’s degree in Business Administration, Engineering, Operations , or related field and 2 years’ experience in operations, project management, or related area OR 4 years’ experience in operations, project management, or related area. Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Supervising Associates Masters: Economics Project Management - Project Management Professional - CertificationPrimary Location... 802 Respect Dr, Bentonville, AR 72716, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

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About Walmart

Sourced by ZipRecruiter

From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail and transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

Social media

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