Support Specialist
$65K - $75K/yr
Providing regular and timely status reports and progress of assigned work to the Manager of Support ... Services. 2 + years' experience in technical environment and/or customer service fields desired.
$65K - $75K/yr
Providing regular and timely status reports and progress of assigned work to the Manager of Support ... Services. 2 + years' experience in technical environment and/or customer service fields desired.
$65K - $75K/yr
Providing regular and timely status reports and progress of assigned work to the Manager of Support ... Services. 2 + years' experience in technical environment and/or customer service fields desired.
Broken Arrow, OK · On-site
$15.25 - $20/hr
Sales Support 20602 E 81st St S, Broken Arrow, OK 74014 OK003 In Plant Store Part-time Shift(s ... Duties include, but are not limited to: o Assisting with sales/customer service o Managing ...
Broken Arrow, OK · On-site
$15.25 - $20/hr
Sales Support 20602 E 81st St S, Broken Arrow, OK 74014 OK003 In Plant Store Part-time Shift(s ... Duties include, but are not limited to: o Assisting with sales/customer service o Managing ...
What we're looking for: Someone to support and maintain RCB Bank Information Systems in a ... Manage and maintain RCB Bank's Systems Management Platform (Ivanti Endpoint Manager); this includes ...
What we're looking for: Someone to support and maintain RCB Bank Information Systems in a ... Manage and maintain RCB Bank's Systems Management Platform (Ivanti Endpoint Manager); this includes ...
Muskogee, OK · On-site
$16.65/hr
Assists in maintaining data integrity in other applications such as Firehouse, Incode, Manager Plus ... Provides support for network troubleshooting and repair. * Provides software support for all ...
Quick apply
Muskogee, OK · On-site
$16.65/hr
Assists in maintaining data integrity in other applications such as Firehouse, Incode, Manager Plus ... Provides support for network troubleshooting and repair. * Provides software support for all ...
Claremore, OK · On-site
What we're looking for: Someone to support and maintain RCB Bank Information Systems in a ... Manage and maintain RCB Bank's Systems Management Platform (Ivanti Endpoint Manager); this includes ...
Claremore, OK · On-site
What we're looking for: Someone to support and maintain RCB Bank Information Systems in a ... Manage and maintain RCB Bank's Systems Management Platform (Ivanti Endpoint Manager); this includes ...
Adair, OK · On-site
$50K - $70K/yr
Provide manufacturing accounting and inventory support, including data entry, file management, raw material transfer, and cycle counts. * Document procedures for IT administration, accounting, and ...
Quick apply
Adair, OK · On-site
$50K - $70K/yr
Provide manufacturing accounting and inventory support, including data entry, file management, raw material transfer, and cycle counts. * Document procedures for IT administration, accounting, and ...
Adair, OK · On-site
$50K - $70K/yr
Provide manufacturing accounting and inventory support, including data entry, file management, raw material transfer, and cycle counts. * Document procedures for IT administration, accounting, and ...
Quick apply
Adair, OK · On-site
$50K - $70K/yr
Provide manufacturing accounting and inventory support, including data entry, file management, raw material transfer, and cycle counts. * Document procedures for IT administration, accounting, and ...
Adair, OK · On-site
$50K - $70K/yr
Provide manufacturing accounting and inventory support, including data entry, file management, raw material transfer, and cycle counts. * Document procedures for IT administration, accounting, and ...
Quick apply
Adair, OK · On-site
$50K - $70K/yr
Provide manufacturing accounting and inventory support, including data entry, file management, raw material transfer, and cycle counts. * Document procedures for IT administration, accounting, and ...
Adair, OK · On-site
$50K - $70K/yr
Provide manufacturing accounting and inventory support, including data entry, file management, raw material transfer, and cycle counts. * Document procedures for IT administration, accounting, and ...
Quick apply
Adair, OK · On-site
$50K - $70K/yr
Provide manufacturing accounting and inventory support, including data entry, file management, raw material transfer, and cycle counts. * Document procedures for IT administration, accounting, and ...
Adair, OK · On-site
$50K - $70K/yr
Provide manufacturing accounting and inventory support, including data entry, file management, raw material transfer, and cycle counts. * Document procedures for IT administration, accounting, and ...
Quick apply
Adair, OK · On-site
$50K - $70K/yr
Provide manufacturing accounting and inventory support, including data entry, file management, raw material transfer, and cycle counts. * Document procedures for IT administration, accounting, and ...
Claremore, OK · On-site
$18.69/hr
The Family Support Provider will ensure that service provision documentation are conducted to the ... Team Manager and other clinical and administrative staff in order to ensure the highest quality ...
Claremore, OK · On-site
$18.69/hr
The Family Support Provider will ensure that service provision documentation are conducted to the ... Team Manager and other clinical and administrative staff in order to ensure the highest quality ...
Claremore, OK · On-site
$18.69/hr
Provide support for families with the eventual goal of the family utilizing their natural supports ... Maintain close communication with the Integrated Team Manager and other clinical and administrative ...
Claremore, OK · On-site
$18.69/hr
Provide support for families with the eventual goal of the family utilizing their natural supports ... Maintain close communication with the Integrated Team Manager and other clinical and administrative ...
Pryor, OK · On-site
$20.19/hr
Provide support for families with the eventual goal of the family utilizing their natural supports ... Maintain close communication with the Integrated Team Manager and other clinical and administrative ...
Pryor, OK · On-site
$20.19/hr
Provide support for families with the eventual goal of the family utilizing their natural supports ... Maintain close communication with the Integrated Team Manager and other clinical and administrative ...
Claremore, OK · On-site +1
$38K - $63K/yr
Medical Support Assistant is responsible for the processing of hospital admissions, clinic ... Assists with managing consults, recall reminders, view alerts, mod sheets and encounters for ...
Claremore, OK · On-site +1
$38K - $63K/yr
Medical Support Assistant is responsible for the processing of hospital admissions, clinic ... Assists with managing consults, recall reminders, view alerts, mod sheets and encounters for ...
Pryor, OK · On-site
$20.19/hr
Answer and manage a high volume of crisis calls with professionalism and empathy. * Provide emotional support, de-escalation, and recovery-oriented peer support. * Assess needs and coordinate ...
Pryor, OK · On-site
$20.19/hr
Answer and manage a high volume of crisis calls with professionalism and empathy. * Provide emotional support, de-escalation, and recovery-oriented peer support. * Assess needs and coordinate ...
Muskogee, OK · On-site
$14.50 - $17.50/hr
Our Direct Support Professional (DSP) positions are a great opportunity for those considering ... Retail, Warehouse, Hospitality, Management, Human Services, Teaching, Cashier, Career, Receptionist ...
Muskogee, OK · On-site
$14.50 - $17.50/hr
Our Direct Support Professional (DSP) positions are a great opportunity for those considering ... Retail, Warehouse, Hospitality, Management, Human Services, Teaching, Cashier, Career, Receptionist ...
Muskogee, OK · On-site
$13.50 - $15.25/hr
As a Direct Support Professional (DSP) at Bios, you're not just an employee, you're an owner and an ... Performs home management functions such as light housekeeping, laundry, bed making, and cleaning.
Muskogee, OK · On-site
$13.50 - $15.25/hr
As a Direct Support Professional (DSP) at Bios, you're not just an employee, you're an owner and an ... Performs home management functions such as light housekeeping, laundry, bed making, and cleaning.
Pryor, OK · On-site
$13 - $15.75/hr
As a Direct Support Professional (DSP) you will find great opportunity to serve those with ... Performs home management functions such as light housekeeping, laundry, bed making, and cleaning.
Pryor, OK · On-site
$13 - $15.75/hr
As a Direct Support Professional (DSP) you will find great opportunity to serve those with ... Performs home management functions such as light housekeeping, laundry, bed making, and cleaning.
Jay, OK · On-site
$18.50/hr
... supporting community-based mental and substance use disorder services; advancing integration of ... other management as requested. * Participates in staff meetings as needed. * Must be willing and ...
Jay, OK · On-site
$18.50/hr
... supporting community-based mental and substance use disorder services; advancing integration of ... other management as requested. * Participates in staff meetings as needed. * Must be willing and ...
Sales Support Manager __ Your role and responsibilities In this role, you will focus on the Commercial Construction market segment in the United States. The successful candidate will be responsible ...
Sales Support Manager __ Your role and responsibilities In this role, you will focus on the Commercial Construction market segment in the United States. The successful candidate will be responsible ...
$19.3K - $27K
9% of jobs
$27K - $34.7K
15% of jobs
$35.6K is the 25th percentile. Wages below this are outliers.
$34.7K - $42.4K
14% of jobs
$42.4K - $50.1K
9% of jobs
The median wage is $53.9K / yr.
$50.1K - $57.8K
9% of jobs
$57.8K - $65.5K
10% of jobs
$65.5K - $73.2K
11% of jobs
$73.8K is the 75th percentile. Wages above this are outliers.
$73.2K - $80.9K
6% of jobs
$80.9K - $88.6K
14% of jobs
$88.6K - $96.3K
2% of jobs
$96.3K - $104K
3% of jobs
$19.3K
$58.3K
$104K
| Aspect | Support Manager | Customer Service Supervisor |
|---|---|---|
| Responsibilities | Oversees support teams, manages escalations, develops support strategies | Supervises customer service representatives, handles daily customer interactions |
| Required Skills | Leadership, technical knowledge, problem-solving | Communication, conflict resolution, customer focus |
| Work Environment | Support centers, technical environments | Call centers, retail, service industries |
| Common Certifications | ITIL, customer service management certifications | Customer service certifications, leadership training |
The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

8.5
Based on 10 frontline employees who took The Breakroom Quiz
78th of 242 rated software companies
Job Description
Core responsibilities of the position include, but are not limited to, the following:
Competencies:
Action Oriented
Approachability
Customer Focus
Communicative
Strong Listening Skills
Patience
Peer Relationships
Technical Oriented and Adaptability
Time Management
Required Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Advanced understanding of AI agent and chatbot creation using RAG methodology to further enhance the implementation of chatbots for FA2 and Prosoft
Technical phone support to customers.
Learning, understanding, implementing and training on FA2 and Prosoft.
Identification and communication of additional revenue streams/opportunities.
Providing regular and timely status reports and progress of assigned work to the Manager of Support Services.
2 + years' experience in technical environment and/or customer service fields desired.
Excellent interpersonal, written, and oral communication skills.
Excellent listening skills and the ability to ask probing questions, understand concerns, overcome objections and resolve problems.
Strong work ethic and self-starter, ability to work independently and as a team player.
Ability to effectively manage multiple priorities and adapt to change within a fast-paced business environment.
Must possess professional and friendly attitude and be able to quickly develop a rapport with clients over the phone.
Payroll and AP knowledge preferred.
Accounting knowledge will set a candidate apart.
Strong analytical and problem-solving skills
Salary range: $65,000 - $75,000 USD per year.
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Harris Computer Systems, based in Ottawa, ON, CA, is an established player in the field of public sector software technology. Since its inception in 1976, the company has been striving to make clients' operations more efficient through reliable, practical, and flexible software solutions. Its extensive portfolio primarily serves utility, healthcare, public sector, and educational institutions, contributing to the betterment of public services through technology. Harris strongly believes in the value of forward-thinking technology and the power it has to drive progress for the public sector. This methodology is entirely in line with their mission to ensure customer success by providing reliable, practical, and robust software solutions.
Accounting services
1,001 - 5,000 Employees
Ottawa, ON, CA