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Support Manager Jobs in Locust Grove, OK (NOW HIRING)

Providing regular and timely status reports and progress of assigned work to the Manager of Support ... Services. 2 + years' experience in technical environment and/or customer service fields desired.

Sales Support

Broken Arrow, OK · On-site

$15.25 - $20/hr

Sales Support 20602 E 81st St S, Broken Arrow, OK 74014 OK003 In Plant Store Part-time Shift(s ... Duties include, but are not limited to: o Assisting with sales/customer service o Managing ...

What we're looking for: Someone to support and maintain RCB Bank Information Systems in a ... Manage and maintain RCB Bank's Systems Management Platform (Ivanti Endpoint Manager); this includes ...

Assists in maintaining data integrity in other applications such as Firehouse, Incode, Manager Plus ... Provides support for network troubleshooting and repair. * Provides software support for all ...

What we're looking for: Someone to support and maintain RCB Bank Information Systems in a ... Manage and maintain RCB Bank's Systems Management Platform (Ivanti Endpoint Manager); this includes ...

Systems Support Specialist

Adair, OK · On-site

$50K - $70K/yr

Provide manufacturing accounting and inventory support, including data entry, file management, raw material transfer, and cycle counts. * Document procedures for IT administration, accounting, and ...

Systems Support Specialist

Adair, OK · On-site

$50K - $70K/yr

Provide manufacturing accounting and inventory support, including data entry, file management, raw material transfer, and cycle counts. * Document procedures for IT administration, accounting, and ...

Systems Support Specialist

Adair, OK · On-site

$50K - $70K/yr

Provide manufacturing accounting and inventory support, including data entry, file management, raw material transfer, and cycle counts. * Document procedures for IT administration, accounting, and ...

Systems Support Specialist

Adair, OK · On-site

$50K - $70K/yr

Provide manufacturing accounting and inventory support, including data entry, file management, raw material transfer, and cycle counts. * Document procedures for IT administration, accounting, and ...

Systems Support Specialist

Adair, OK · On-site

$50K - $70K/yr

Provide manufacturing accounting and inventory support, including data entry, file management, raw material transfer, and cycle counts. * Document procedures for IT administration, accounting, and ...

The Family Support Provider will ensure that service provision documentation are conducted to the ... Team Manager and other clinical and administrative staff in order to ensure the highest quality ...

Provide support for families with the eventual goal of the family utilizing their natural supports ... Maintain close communication with the Integrated Team Manager and other clinical and administrative ...

Provide support for families with the eventual goal of the family utilizing their natural supports ... Maintain close communication with the Integrated Team Manager and other clinical and administrative ...

Direct Support Professional

Muskogee, OK · On-site

$14.50 - $17.50/hr

Our Direct Support Professional (DSP) positions are a great opportunity for those considering ... Retail, Warehouse, Hospitality, Management, Human Services, Teaching, Cashier, Career, Receptionist ...

Direct Support Professional

Muskogee, OK · On-site

$13.50 - $15.25/hr

As a Direct Support Professional (DSP) at Bios, you're not just an employee, you're an owner and an ... Performs home management functions such as light housekeeping, laundry, bed making, and cleaning.

Direct Support Professional

Pryor, OK · On-site

$13 - $15.75/hr

As a Direct Support Professional (DSP) you will find great opportunity to serve those with ... Performs home management functions such as light housekeeping, laundry, bed making, and cleaning.

... supporting community-based mental and substance use disorder services; advancing integration of ... other management as requested. * Participates in staff meetings as needed. * Must be willing and ...

Sales Support Manager __ Your role and responsibilities In this role, you will focus on the Commercial Construction market segment in the United States. The successful candidate will be responsible ...

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Showing results 1-20

Support Manager information

See Locust Grove, OK salary details

$19.3K

$58.3K

$104K

How much do support manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for support manager in Locust Grove, OK is $58,334.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,100.00 and $78,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.
What cities near Locust Grove, OK are hiring for Support Manager jobs? Cities near Locust Grove, OK with the most Support Manager job openings:
Infographic showing various Support Manager job openings in Locust Grove, OK as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $58,334 per year, or $28 per hour.

$65K - $75K/yr

Full-time

Posted 25 days ago


Harris Computer rating

8.5

Company rating: 8.5 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

78th of 242 rated software companies


Job description


Job Description
Core responsibilities of the position include, but are not limited to, the following:
Competencies:
Action Oriented
Approachability
Customer Focus
Communicative
Strong Listening Skills
Patience
Peer Relationships
Technical Oriented and Adaptability
Time Management
Required Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Advanced understanding of AI agent and chatbot creation using RAG methodology to further enhance the implementation of chatbots for FA2 and Prosoft

Technical phone support to customers.

Learning, understanding, implementing and training on FA2 and Prosoft.
Identification and communication of additional revenue streams/opportunities.
Providing regular and timely status reports and progress of assigned work to the Manager of Support Services.
2 + years' experience in technical environment and/or customer service fields desired.
Excellent interpersonal, written, and oral communication skills.
Excellent listening skills and the ability to ask probing questions, understand concerns, overcome objections and resolve problems.
Strong work ethic and self-starter, ability to work independently and as a team player.
Ability to effectively manage multiple priorities and adapt to change within a fast-paced business environment.
Must possess professional and friendly attitude and be able to quickly develop a rapport with clients over the phone.
Payroll and AP knowledge preferred.
Accounting knowledge will set a candidate apart.
Strong analytical and problem-solving skills

Salary range: $65,000 - $75,000 USD per year.


What Harris Computer employees say

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About Harris Computer Systems

Sourced by ZipRecruiter

Harris Computer Systems, based in Ottawa, ON, CA, is an established player in the field of public sector software technology. Since its inception in 1976, the company has been striving to make clients' operations more efficient through reliable, practical, and flexible software solutions. Its extensive portfolio primarily serves utility, healthcare, public sector, and educational institutions, contributing to the betterment of public services through technology. Harris strongly believes in the value of forward-thinking technology and the power it has to drive progress for the public sector. This methodology is entirely in line with their mission to ensure customer success by providing reliable, practical, and robust software solutions.

Industry

Accounting services

Company size

1,001 - 5,000 Employees

Headquarters location

Ottawa, ON, CA

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