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Support Manager Jobs in Locust Grove, OK (NOW HIRING)

RCB Bank

Operations Support Specialist I

Claremore, OK · On-site

$42K - $57K/yr

You can communicate clearly and effectively and can manage multiple tasks/projects and deadlines ... Provide support and assistance to the Operations Support Supervisor as needed; including but not ...

rcb

Operations Support Specialist I

Claremore, OK · On-site

$42K - $57K/yr

You can communicate clearly and effectively and can manage multiple tasks/projects and deadlines ... Provide support and assistance to the Operations Support Supervisor as needed; including but not ...

RCB Bank

Operations Support Specialist I

Claremore, OK · On-site

$42K - $57K/yr

You can communicate clearly and effectively and can manage multiple tasks/projects and deadlines ... Provide support and assistance to the Operations Support Supervisor as needed; including but not ...

HOME OF HOPE

HTS/Direct Support Professional

Jay, OK · On-site

$11/hr

Train, guide or assist in personal hygiene, clothing care, mobility, taking medications, managing ... Develop and utilize natural supports to integrate the person into the work environment. Report ...

System One

IT & ERP Support Specialist

Adair, OK · On-site

$50K - $70K/yr

Provide manufacturing accounting and inventory support, including data entry, file management, raw material transfer, and cycle counts. * Document procedures for IT administration, accounting, and ...

System One

IT & ERP Support Specialist

Adair, OK · On-site

$50K - $70K/yr

Provide manufacturing accounting and inventory support, including data entry, file management, raw material transfer, and cycle counts. * Document procedures for IT administration, accounting, and ...

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Showing results 21-40

All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Locust Grove, OK

Support Manager information

See Locust Grove, OK salary details

$19.3K

$58.3K

$104K

How much do support manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for support manager in Locust Grove, OK is $58,334.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,100.00 and $78,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.
What cities near Locust Grove, OK are hiring for Support Manager jobs? Cities near Locust Grove, OK with the most Support Manager job openings:
Support Manager jobs near you
Infographic showing various Support Manager job openings in Locust Grove, OK as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $58,334 per year, or $28 per hour.

Operations Support Specialist I

RCB Bank

Claremore, OK • On-site

$42K - $57K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

RCB Bank has been a responsible employer since 1936, standing firm on moral and ethical principles as a bank and as an inclusive employer while fulfilling our commitment to excellence. Operating with values such as integrity, respect, sincerity and honor, RCB Bank is an equal opportunity employer, striving to hire diverse employees who meet high standards of character, education and occupational qualifications. RCB Bank is dedicated to building Relationships, contributing to our Communities, and embracing our Boldness!
This position is not remote and is located onsite at branch location.
Typical Schedule: Monday-Friday, 8am-5pm
At RCB Bank, we believe that every role within our organization plays a critical part in delivering exceptional service to our customers and communities. The jobs we offer reflect our commitment to building strong, meaningful relationships and maintaining the highest standards of integrity, professionalism, and customer care. We are dedicated to fostering a culture where every team member understands their purpose and impact on our mission to serve the financial needs of our customers while contributing to the economic vitality of the communities we call home.
RCB Bank is committed to creating an outstanding experience for our customers in every single interaction, and we desire to differentiate RCB Bank from the competition through exceptional standards of service. All employees, whether in person, on the phone, through email, or online are expected to conduct themselves with the utmost level of professionalism and customer service while adhering to the RCB Bank standards of service: Integrity, Reputation, Professional, Empowered, Welcome, Ownership, Action, Responsive, Relational, and Excel.
What we're looking for: Someone to perform multiple daily support functions, including report reviews and other tasks as assigned. Someone to provide support to branch staff with New Account tasks on an as-needed basis.
What would make you a great fit:

  • You are skilled in the job duties, processes, and regulatory requirements of the CSR role.
  • You can professionally and effectively explain concepts to others with patience and understanding, and you can provide feedback with tact and professionalism.
  • You can communicate clearly and effectively and can manage multiple tasks/projects and deadlines simultaneously.
  • You care about your community and have a desire to be involved.
What you'll do:
  • Provide essential phone and email support for branch CSRs and Retail Coordinators on day-to-day tasks (i.e. new account opening, general branch New Account questions, escalating requests as needed).
  • Provide support and assistance to the Operations Support Supervisor as needed; including but not limited to accurately executing various reports, drafting procedures, assisting with training materials or presentations, and other special projects.
  • May be required to travel to different locations to assist with training needs and/or provide training support during acquisition and may require overnight travel depending upon the location of the branch or project.
What you must have:
  • High school diploma or GED
  • Associate's degree or equivalent experience
  • Minimum of two (2) years of experience in a CSR position, supervisory position or equivalent job-specific skills and knowledge
What might set you apart:
  • Bachelor's degree
What you get: A fun, challenging work environment with an emphasis on family, community, and technology. RCB Bank is also committed to ensuring the health and general wellbeing of all employees by providing a wide variety of competitive benefit programs that help you achieve the best fit for your family's needs, including the following (subject to eligibility):
  • Medical Plan
  • Prescription Drug Plan
  • Teladoc™
  • Dental Plan
  • Vision Plan
  • Flexible Spending Accounts (Healthcare & Dependent Care)
  • Life and AD&D Insurance
  • Disability Plans
  • Life Assistance Plan (EAP)
  • Multiple Supplemental Plans
  • Sick Leave
  • Paid Federal Holidays
  • Vacation and PTO
  • 401(k)
  • ESOP

What you can expect: Individuals in this position must be able to perform essential functions and physical demands within these documented working conditions with or without reasonable accommodation:
This position is in an office environment within a climate-controlled facility that can be high-traffic during peak service times. There is frequent use of the telephone, computer and other office equipment associated with this position. Individuals in this position are typically seated at their personal desk for most of the day.
The individual responsible for this role must be able to perform job functions with general supervision and work effectively as a member of a team and independently. The individual must be capable of working harmoniously with diverse personalities of co-workers, staff and customers. This position requires regular and reliable attendance and the ability to work varying hours.
What you might want to know about RCB Bank:
RCB Bank has been a responsible employer since 1936, standing firm on moral and ethical principles as a bank and as an employer while fulfilling our commitment to excellence. Operating with values such as integrity, respect, sincerity, and honor, RCB Bank is an equal opportunity employer, striving to hire employees who meet high standards of character, education and occupational qualifications.
Our employees are living, working, volunteering, and giving back in the communities we serve-they are the reason our customers love banking with us! To be an RCB Bank employee is to identify the needs of our customers and our communities and to build relationships that create opportunities to meet those needs. Without the dedication of our caring, principled leaders and employees, RCB Bank could not serve as a responsible citizen of the communities we serve or provide high-quality customer service. RCB Bank is dedicated to building Relationships, contributing to our Communities, and embracing our Boldness!
RCB Bank was established in Claremore, OK, and has since grown to over $4.1 billion in total assets and over 750 employees. Our branch network covers more than 60 locations across Oklahoma and Kansas. The purpose of RCB Bank is to meet the financial needs of our communities, its businesses, and its customers. RCB Bank is a progressive bank with a commitment to each of the communities we are in, which is why so many people say, "That's my bank!"
Internal Deadline: 7/31/2026
RCB Bank is an EOE. We offer EEO to all persons without regard to race, color, religion, age, marital or veterans' status, sex, national origin, physical or mental disability, or any other legally protected class.

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