ZipRecruiter

Log In

1

Support Manager Jobs in Gresham, OR (NOW HIRING)

Ra

Technical Support VP

Tualatin, OR · On-site

Senior Level Develop and execute strategies to provide product and technical support Hire, train, and manage a team of technical support Design and implement processes to ensure efficient and ...

Ra

Technical Support VP

Tualatin, OR · On-site

Senior Level Develop and execute strategies to provide product and technical support Hire, train, and manage a team of technical support Design and implement processes to ensure efficient and ...

Ra

Technical Support Vice President

Tualatin, OR · On-site

Senior Level Develop and execute strategies to provide product and technical support Hire, train, and manage a team of technical support Design and implement processes to ensure efficient and ...

Ra

Technical Support VP

Tualatin, OR · On-site

Senior Level Develop and execute strategies to provide product and technical support Hire, train, and manage a team of technical support Design and implement processes to ensure efficient and ...

A-dec

Product Support Representative I

Newberg, OR · On-site

Responsibilities include providing product and technical support, managing applicable order processing, and configuration. The role requires expertise in conducting research, troubleshooting ...

Wingmen V Llc

General Manager (Tualatin, OR)

Tualatin, OR · On-site

$72.30 - $99.50/hr

Holds all Department Managers, Restaurant Support Managers and Hourly Team Members accountable for contributing to team and company objectives. * Creates and maintains an open door policy with ...

Netclaim

Senior Manager, Customer Support

Lake Oswego, OR · On-site

$113 - $138/hr

As a Senior Manager of Customer Support, you will be responsible for the oversight of Customer Support professionals dedicated to providing high quality engagement activities and best‑in‑class ...

New

previous pagenext page

Showing results 21-40

All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Gresham, OR

Support Manager information

See Gresham, OR salary details

$23.9K

$72.1K

$128.4K

How much do support manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for support manager in Gresham, OR is $72,051.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,600.00 and $96,600.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What are the most commonly searched types of Support jobs in Gresham, OR?

The most popular types of Support jobs in Gresham, OR are:

What job categories do people searching Support Manager jobs in Gresham, OR look for?

The top searched job categories for Support Manager jobs in Gresham, OR are:

What cities near Gresham, OR are hiring for Support Manager jobs?

Cities near Gresham, OR with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Gresham, OR as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $71,668 per year, or $34.5 per hour.

Logistics Lead

Cornels Plumbing Heating & Air

Portland, OR • On-site

$65 - $75/hr

Other

Re-posted 22 days ago

Job description

Job Location: PORTLAND, OR 97229

Cornel's Plumbing, Heating & Air is looking for a motivated, organized leader to oversee the daily operations of our warehouse and material logistics for Plumbing and HVAC.

The Logistics Lead serves as the primary point of contact for Warehouse Laborers while managing warehouse operations, purchasing support, ASAP coordination, receiving, inventory, fleet logistics, and job costing. This position works closely with the Operations Support Manager to improve warehouse processes and ensure our field teams have the materials and support they need to succeed.

Full time, hybrid (specific set days of the week in office mandated by manager)

Pay Range: $65,000-75,000 annually

Reports To: Operations Support Manager

Primary Responsibilities
  • Lead daily warehouse operations and warehouse laborers.
  • Assign and prioritize daily warehouse work.
  • Coordinate and manage ASAP requests.
  • Enter Purchase Orders and assist with material ordering.
  • Oversee receiving, inventory, and warehouse organization.
  • Coordinate vehicle build‑outs, rebuilds, and refreshes.
  • Complete Plumbing and HVAC job costing.
  • Identify and implement process improvements.
Competencies & Qualifications
  • Strong leadership and communication skills.
  • Excellent organizational and time management skills.
  • Ability to prioritize and problem solve independently.
  • High attention to detail.
  • Purchasing, warehouse, logistics, or inventory experience preferred.
  • Comfortable working in a fast‑paced environment with minimal supervision.
Physical Requirements
  • Majority sedentary office work
  • Ability to stand, walk, and be on feet for extended periods
  • Frequently bend, squat, kneel, twist, and reach
  • Ability to frequently lift and carry objects weighing 10-50 lbs
Success Looks Like
  • A clean, organized, and efficient warehouse.
  • Timely completion of ASAP requests.
  • Accurate purchasing and Purchase Order entry.
  • Accurate and timely completion of Plumbing and HVAC job costing.
  • Strong communication with warehouse staff and other departments.
  • Proactive problem‑solving and continuous process improvement.
  • Warehouse laborers who are productive, supported, and understand daily priorities.
  • Materials, tools, and inventory that are organized, accounted for, and readily available for the field.
#J-18808-Ljbffr

Apply