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Support Manager Jobs in Foss, OK (NOW HIRING)

Wendelta

Restaurant Manager

Thomas, OK

With the support of a General Manager (GM) or District Manager (DM), the Restaurant Manager will manage the daily operations and staff of a Wendy's restaurant. The Restaurant Manager will be ...

Global Medical Response

Program Manager

Weatherford, OK · On-site

Program Manager (PM) provides leadership, support and the resources so that the base can deliver customer oriented high quality patient care, in a safe and efficient manner. In every situation the PM ...

Air Evac Lifeteam

Program Manager

Weatherford, OK · On-site

Program Manager (PM) provides leadership, support and the resources so that the base can deliver customer oriented high quality patient care, in a safe and efficient manner. In every situation the PM ...

Air Evac Lifeteam

Program Manager

Weatherford, OK · On-site

Program Manager (PM) provides leadership, support and the resources so that the base can deliver customer oriented high quality patient care, in a safe and efficient manner. In every situation the PM ...

Whataburger

Assistant Manager

Weatherford, OK

Support team member and manager training * Supports team member accountability through documentation * Provide employee development and through training and shift coaching * Assess performance and ...

Little Caesars

General Manager

Weatherford, OK

With input, support and approval from the Coach or Upper Management, responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising ...

LubeZone, Inc

Location Manager

Sayre, OK · On-site

$40K - $50K/yr

This position reports the Location General Manager ... Support the achievement of the location's organizational and financial goals by supervising ...

LubeZone, Inc

Location Manager

Sayre, OK · On-site

$40K - $50K/yr

Support the achievement of the location's organizational and financial goals by supervising ... including managing paid time off and other absences * · Provide oversight and direction to ...

Rent-A-Center

Account Manager

Clinton, OK · On-site

$12.28 - $14.45/hr

This role supports sales growth and account health by building strong customer relationships while ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

LubeZone, Inc

Location Manager

Sayre, OK · On-site

$40K - $50K/yr

Support the achievement of the location's organizational and financial goals by supervising ... including managing paid time off and other absences * · Provide oversight and direction to ...

LubeZone, Inc

Location Manager

Sayre, OK · On-site

$40K - $50K/yr

This position reports the Location General Manager ... Support the achievement of the location's organizational and financial goals by supervising ...

Wendy's

Shift Manager

Elk City, OK · On-site

$13.25 - $17/hr

IN PERSON: 501 S EASTERN AVE, ELK CITY, OK 73071 What you can expect Supported by your GM and management team, you will be given the opportunity to train and supervise Crew members, monitor food ...

Rent-A-Center

Account Manager

Clinton, OK · On-site

$12.28 - $14.45/hr

This role supports sales growth and account health by building strong customer relationships while ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...

Rent A Center

Account Manager

Clinton, OK · On-site

$12.28 - $14.45/hr

This role supports sales growth and account health by building strong customer relationships while ... management tools · Complete assigned routes for deliveries, pickups, and account follow-ups · ...

Sonic Drive-In

General Manager

Weatherford, OK · On-site

You will be involved in training and supporting drive-in restaurant employees, ensuring that food ... Essential General Manager restaurant job duties are listed below: • Manages, trains, monitors and ...

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Showing results 21-40

All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Foss, OK

Support Manager information

See Foss, OK salary details

$19.7K

$59.4K

$105.9K

How much do support manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for support manager in Foss, OK is $59,408.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,700.00 and $79,600.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What cities near Foss, OK are hiring for Support Manager jobs?

Cities near Foss, OK with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Foss, OK as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $59,408 per year, or $28.6 per hour.

Restaurant Manager

Wendelta

Thomas, OK

Full-time

Re-posted 8 days ago

Job description

West Monroe, LA

Statement of Purpose:

In this role, the Restaurant Manager will support the General Manager by providing coaching to the team and creating and supporting a fun, inviting work environment where the team feels respected and valued. The Restaurant Manager will know how to identify 5-Star talent and how to put the right people in the right places at the right time through effective scheduling. With the support of a General Manager (GM) or District Manager (DM), the Restaurant Manager will manage the daily operations and staff of a Wendy's restaurant. The Restaurant Manager will be responsible for the execution of all Company policies, procedures, programs and systems. In this role, the Restaurant Manager will ensure the achievement of all restaurant objectives while following all Company guidelines and ensure compliance with all federal, state and local laws and ethical business practices. The Restaurant Manager will lead, interview, direct, train and develop all subordinate employees with the support of the GM or DM. The Restaurant Manager is responsible for the training, and continuing development of the crew in the restaurant.
In summary, the Restaurant Manager assists the General Manager in operating and maintaining the restaurant to maximize profitability and customer satisfaction.
ACCOUNTABILITIES:

Sales and Profits

  • Responsible for managing labor costs by evaluating labor needs against projected sales during the shift.
  • Responsible for monthly review of budget and P&L.
  • Builds sales by promoting customer satisfaction.
  • Manages costs by monitoring crew prep, production, and procedures execution.
  • Tracks waste levels by using established procedures and monitoring crew position procedures.
  • Communicates to General Manager or District Manager any problems in sales and profit related to shift management.
  • Assists General Manager or District Manager in executing restaurant sales and profits plan as defined.
  • Monitors food costs to eliminate waste and theft.

Quality

  • Monitors product quality during shift by talking with customers during walk-throughs and when working off-line.
  • Monitors product quality by managing crew performance and providing feedback.

Service

  • Takes service times and determines efficiency.
  • Trains crew to respond promptly to customer needs.
  • Trains crew in customer courtesy.
  • Takes corrective action with crew to improve service times.
  • Trains crew to solicit feedback to determine customer satisfaction.
  • Establishes and communicates daily S.O.S. goals.

Cleanliness

  • Trains crew to maintain restaurant cleanliness during shift.
  • Follows restaurant cleaning plan.
  • Directs crew to correct cleaning deficiencies.

Training

  • Trains crew in new products.
  • Assists General Manager in training new managers.
  • Trains crew using the Crew Orientation and Training process.
  • Trains new crew in initial position skills.
  • Cross-trains crew as necessary for efficient coverage of positions during shifts.
  • Recognizes high-performing crewmembers to General Manager or District Manager.

Controls

  • Follows flowcharts to ensure crew is meeting prep and production goals.
  • Monitors inventory levels to ensure product availability.
  • Completes physical inventory of product as defined by the General Manager.
  • Intake weekly food deliveries.
  • Maintains security of cash, product and equipment during shifts.
  • Follows restaurant priorities and plan established by the General Manager.
  • Ensures proper execution of standards and procedures when managing shifts.
  • Manages shift to Q.S.C. level of 80% or better.
  • Takes appropriate action when problems are anticipated or identified.

Policies and Procedures

  • Follows procedures outlined in the Operations manual.
  • Maintains safe working conditions in restaurant as outlined in company policies and procedures.
  • Follows company policy for cash control.
  • Reports accidents promptly and accurately.
  • Follows procedures for resolving operational procedures indicated by Health Department Inspectors.
  • Manages shifts effectively using guidelines within "Managing Better Shifts" or similar checklist.

Administration

  • Performs administrative duties as required by the General Manager or District Manager.
  • Writes crew schedule to meet plans and objectives of General Manager or District Manager.
  • Complies with company standards for crew benefits if applicable.

Maintenance

  • Follows Preventative Maintenance Program.
  • Trains and monitors crew to maintain equipment.

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