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Support Manager Jobs in Florence, SC (NOW HIRING)

Five Below

Support Lead Part Time

Florence, SC · On-site

$11.50/hr

Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation. * Supports ...

HCLTech

Field Support Technician

Florence, SC · On-site

$19 - $26/hr

- As an Onsite Support Technician with minimum of one to three years of technical experience in ... Manage the ticket queue and ensure tickets are resolved and closed within the defined service level ...

Waste Management

Operations Manager

Florence, SC · On-site

... and Performance Management of all drivers and helpers. Establish and maintain positive ... This role supports our residential and commercial lines of business with a 5am launch. II. ...

CVS Health

District Support Pharmacist Full Time

Florence, SC · On-site

$56.25 - $67.75/hr

Living our purpose by helping to manage and improve patient health through safe and appropriate ... Supporting safe and accurate prescription fulfillment by following--and directing the pharmacy team ...

Martin Management Group

Finance Manager

Bennettsville, SC · On-site

$100 - $125/hr

Demonstrate complete commitment to supporting the sales department in achieving its goals * Be an ... Complete all training as directed by management. * Follow policies and procedures as set forth in ...

Chili's Grill & Bar

Manager

Florence, SC · On-site

$50K - $60K/yr

Supports them in any way possible for the benefit of the restaurant team and operations ... Manager log entries and communication; Cash and POS accuracy and security. * Communicate with Team ...

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Showing results 21-40

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Support Manager information

See Florence, SC salary details

$21.8K

$65.6K

$117K

How much do support manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for support manager in Florence, SC is $65,641.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,600.00 and $88,000.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What are the most commonly searched types of Support jobs in Florence, SC?

The most popular types of Support jobs in Florence, SC are:

What job categories do people searching Support Manager jobs in Florence, SC look for?

The top searched job categories for Support Manager jobs in Florence, SC are:

What cities near Florence, SC are hiring for Support Manager jobs?

Cities near Florence, SC with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Florence, SC as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $65,641 per year, or $31.6 per hour.

Retail Support Merchandiser

Winston Retail Careers

Mullins, SC • On-site

$14 - $16/hr

Contractor

Posted 12 days ago

Job description

Description
Job Title: Retail Support Merchandiser
Location: Mullins, SC
Job Type: Independent Contractor
Pay: $14-$16 per hour (rate based on market and relevant experience)
Expected Hours: Varies, Project-Based
Join Our Team:
Winston Retail is looking for motivated, detail-oriented retail professionals who thrive in both relationship-building and hands-on merchandising environments. This role combines ongoing store support with project-based merchandising initiatives, giving you the opportunity to make a direct impact on the customer's experience while representing leading retail brands.
The ideal candidate is a self-starter who enjoys working independently, building strong partnerships with store teams, and executing merchandising projects with accuracy and excellence. If you're passionate about retail, take pride in creating visually appealing shopping environments, and enjoy a fast-paced, flexible work environment, we'd love to hear from you.
Key Responsibilities:
  • Stock, replenish, and merchandise products to maintain brand standards and in-store presentation.
  • Execute merchandising projects, displays, resets, and promotional initiatives with precision and attention to detail.
  • Build and maintain strong relationships with store management and associates.
  • Ensure planogram compliance and maintain product placement standards.
  • Complete store visit reports, including photos and detailed feedback, using mobile reporting tools.
  • Effectively communicate opportunities, challenges, and project updates.
  • Manage schedules and assigned store visits to ensure deliverables are completed on time.
  • Maintain a high level of quality, professionalism, and accountability across all assignments.
  • Support large-scale merchandising and retail execution initiatives as needed.

Note: The duties and responsibilities of this role may vary based on project requirements and client needs.
What Makes You a Great Fit:
  • Strong communication and relationship-building skills.
  • Ability to work independently while also collaborating with cross-functional teams.
  • Excellent organization, time management, and accountability.
  • Detail-oriented with a strong eye for merchandising and visual presentation.
  • Comfortable using smartphones, handheld devices, and reporting applications.
  • Adaptable and flexible in a changing retail environment.
  • Results-driven with a commitment to delivering exceptional execution and customer experiences.
  • Experience in retail, merchandising, or consumer packaged goods preferred.
  • Previous customer service or sales experience preferred.
  • Planogram experience is a plus.

Requirements:
  • Ability to stand, walk, bend, climb, and move throughout the retail environment for extended periods.
  • Frequent lifting/carrying up to 35 lbs.
  • Ability to lift objects and products up to 50 lbs.
  • Ability to lift heavy objects up to 100 lbs. with assistance.
  • Ability to move merchandise, fixtures, and displays as required.
  • Comfortable working in a variety of retail store environments.
  • Must be willing and able to work in cold environmental conditions (i.e., refrigerated and freezer sections of retail stores) for limited periods of time.
  • Smartphones are required for reporting:
    • IOS: Use an iPhone 11 or newer
    • Android: Use a 2020 or newer device with an OS no more than four versions behind the latest

Benefits:
  • Competitive hourly rate
  • Paid online training
  • Flexible schedules
  • Wellness benefits
  • Opportunities for advancement

Schedule:
  • Monday-Friday (weekends optional)
  • Hours vary per project

At Winston, we are ALL IN!
At Winston, we celebrate our diverse talent and unique skill sets, embracing change to grow stronger together. Our goal is to ensure every member of the Winston community feels valued, respected, and heard daily, including our applicants. As an equal opportunity employer, we consider all qualified candidates without regard to race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, veteran status, or any other legally protected characteristic. We also uphold fair employment practices concerning citizenship and immigration status.
Please visit our site to learn more about who we are and what we do!
www.winstonretail.com

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