Support Manager Jobs in Ellabell, GA (NOW HIRING)

Description

Aria Care Partners is the national leader in providing onsite dental, vision, hearing, and podiatry care to over 3500 long-term care and skilled nursing facilities across 25 states. Aria Care Partners believes that our clinicians should be able to focus on providing the best, most comprehensive care for their patients. Our clinicians visit different skilled nursing communities daily, bringing life-affirming care to an underserved population. Our business model, innovation, customer support and teamwork deliver an unparalleled customer experience, resulting in a customer satisfaction rating of over 98%. Executing this strategic philosophy resulted in rapid company growth with revenue increases of 25%-30% annually over the last 4 years, nearly doubling the size of the company. Company values include caring fully for our customers and fellow employees, striving for excellence and continuous improvement, and excelling through the power of teamwork and collaboration. At Aria Care Partners, our mission is to enrich the quality of life for every resident with passion and compassion.

Working at Aria Matters!

The Position

This position is responsible for providing treatment to patients in the facilities served by working with the DDS, clinical coordinator, and staff at facility. Registered Dental Hygienists complete on-site hygiene services, as well as work with their clinical support managers and staff at nursing homes to ensure that the patients and facilities needs are met.

Essential Duties & Responsibilities

• Review patients lists prior to visit and ensure all supplies/equipment are available for all patients.
• Arrive on time, check in with dental contact, and review list of patients to be seen.
• Transport, set-up and take down equipment and supplies in room designated as workspace by facility.
• Work with contacts at nursing home to coordinate transfer or patients and their chart to and from the treatment room. If issues with transport of patients/charts and all options have been exhausted, call clinical support manager for assistance.
• Perform required care including taking X-rays, cleaning teeth and dentures, applying sealants, assess patient's oral heath to report finding to dentist, following all ADA and Company standards of care.
• Explain procedures as they are completed to patient. Follow up with staff at facility to review recommendations for patient.
• Enter chart notes for treatment provided into Salesforce at the time of treatment.
• Ensure that OSHA safety and cleanliness regulations are followed during patient treatment.
• Ensure that disposables are handled correctly before leaving facilities.
• Check out with dental contact at facility, including review of chart notes. Leave printed copies of chart notes with facilities for patient charts.
• Work with clinical support manager on schedule and follow up of patient care and treatment.
• Maintain dental equipment through regular cleaning and maintenance routines.
• Inventory supplies and order as needed.
• Follow regulated OHSA guidelines in handling and sterilization of instruments.
• Utilize personal vehicle for equipment/supply transport and traveling to scheduled facility visits.
• Be available via cell phone during workday.
• Willing and able to expense purchases for office needs, unforeseen supply purchases and other reimbursable business-related expenses.

Location

This position covers their home market which includes driving 20 minutes to 2.5 hours. You are paid for all drive time over 30 minutes, each way. In addition, mileage reimbursement is paid for all miles driven.

Days

This is a full-time position, working 4 days per week. Arrive at clinic by 8:30am.

Requirements

• Current Registered Dental Hygienist license in the state in good standing and 5 years' experience.
• Valid Driver's License with no moving violations in the last 5 years.
• This position covers their home market which includes driving 20 minutes to 2.5 hours. You are paid for all drive time over 30 minutes each way. In addition, mileage reimbursement is paid for all miles driven.
• Must have own reliable transportation.
• Ability to push/pull +/- 200 lbs. (ex. patients in wheelchair).
• Ability to lift equipment weighing up to 50 pounds in and out of your vehicle and roll in and out of home/facilities.
• High School Diploma or equivalent.

Other Qualifications

• Customer Service Skills - must be able to work with staff at nursing home to ensure that their dental needs are being met.
• Computer Skills - must be able to log chart notes at time of visit.
• Organization - must keep RDH supplies and dentures organized. Must also keep daily schedule organized and updated with most recent schedule changes.
• Multi-Tasker - ability to prioritize and address multiple demands concurrently.
• Communication - must be able to communicate effectively with clinical coordinator, patients, responsible parties and facility staff as necessary.
• Must fit with core values: Care Fully, Strive for Excellence, Team Works.
• Team Mindset - ability to work within a team for the good of the customer.
• Positive Problem-Solver - ability to think on your feet and find solutions to a variety of unique issues.
• Openness to continuous improvement of process and customer service experience.

Physical Efforts & Working Conditions

• Able to lift, transport, set-up and take down individual pieces of mobile equipment and supplies weighing up to 50 pounds, which are utilized in the delivery of dental treatment.
• Ability to push/pull + or - 200 lbs. (ex. patients in wheelchair).
• This position covers their home market which includes driving 20 minutes to 2.5 hours. You are paid for all drive time over 30 minutes each way. In addition, mileage reimbursement is paid for all miles driven.

Benefits

We offer a comprehensive benefit package for you and your family, including:

• Portion of each day working from home
• This position covers their home market which includes driving 20 minutes to 2.5 hours. You are paid for all drive time over 30 minutes each way. In addition, mileage reimbursement is paid for all miles driven.
• Paid Time Off (PTO) and Paid Holidays for Full-time Employees
• 401k Retirement Plan with Company Match of 4%
• Medical insurance
• Dental insurance
• Vision insurance
• Company match for Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Company paid Employee Assistance Program (EAP)
• Life and Disability Insurance
• An additional week off with pay around Christmas.

Working at Aria Matters!

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