ZipRecruiter

Log In

1

Support Manager Jobs in Covington, GA (NOW HIRING)

A Team Leasing, LLC

Credit Manager

Stockbridge, GA · On-site

Fill out paperwork for submission to corporate support * Manage customer accounts * Follow monthly marketing plans and maintain internal quality control standards * Managing inventory and cash assets

A Team Leasing, LLC

Credit Manager

Conyers, GA

Fill out paperwork for submission to corporate support * Manage customer accounts * Follow monthly marketing plans and maintain internal quality control standards * Managing inventory and cash assets

Sevita

Direct Support Professional

Lithonia, GA · On-site

$13.75 - $16.75/hr

Support participants with developmental goals like budgeting, exercise, and nutrition You'll assist ... Communication, adaptability, multi-tasking, teamwork, time-management * Behaviors: Patient ...

Sevita

Direct Support Professional

Lithonia, GA · On-site

$13.75 - $16.75/hr

Support participants with developmental goals like budgeting, exercise, and nutrition You'll assist ... Communication, adaptability, multi-tasking, teamwork, time-management * Behaviors: Patient ...

CONEXON

Technical Support Representative

Mcdonough, GA · On-site

The Technical Support Representative will work in a fast-paced in person call center environment ... Communicate clearly and effectively with end users, colleagues, and management to quickly resolve ...

Community Care Home

Direct Support Professional

Jackson, GA · On-site

$13.75 - $16.50/hr

DSP) DIRECT SUPPORT PROFESSIONAL DIRECT SUPPORT PROFESSIONAL are people who work directly with ... money management. * Provides direct assistance in teaching such concepts as rule compliance ...

Conexon

Technical Support Representative

Mcdonough, GA · On-site

The Technical Support Representative will work in a fast-paced in person call center environment ... Communicate clearly and effectively with end users, colleagues, and management to quickly resolve ...

previous page

Showing results 41-60

All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Covington, GA

Support Manager information

See Covington, GA salary details

$19.1K

$57.6K

$102.7K

How much do support manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for support manager in Covington, GA is $57,610.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,600.00 and $77,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.
What are the most commonly searched types of Support jobs in Covington, GA? The most popular types of Support jobs in Covington, GA are:
What cities near Covington, GA are hiring for Support Manager jobs? Cities near Covington, GA with the most Support Manager job openings:
Support Manager jobs near you
Infographic showing various Support Manager job openings in Covington, GA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $57,610 per year, or $27.7 per hour.

Credit Manager

A Team Leasing, LLC

Stockbridge, GA • On-site

Full-time

Re-posted 6 days ago

Job description

Position Title: Customer Account Manger
Reports to: General Manager
Status: Hourly
The Credit Manager along with the Sales Manager are the second in charge at the individual branch location. The Credit Manager performs a wide variety of job functions at the direction of the General Manager, assisting and coordinating store activities to ensure safe, professional and profitable operations. The Credit Manager is accountable for meeting company objectives; maintain company quality standards and adhering to company policies.

Principal Accountabilities
  • Acquire and Maintain Customers
  • Act as a customer liaison who resells the benefits of timely rental/lease agreement renewal payments
  • Assist in managing store personnel; may direct activities of one or more employees
  • Compliance with all applicable federal, state and local statutes
  • Decipher, prepare and review store reports
  • Document all customer commitments
  • Ensure company standards for renewals, delinquencies and store collections are satisfied
  • Fill out paperwork for submission to corporate support
  • Manage customer accounts
  • Follow monthly marketing plans and maintain internal quality control standards
  • Managing inventory and cash assets
  • Prepare daily work schedules, delivery schedules, assign tasks, enforce company policy
  • All other duties deemed necessary for effective store management

Requirements for Credit Manager
  • Effective organizational skills
  • Established collection skills
  • Good communication skills
  • Handle multiple priorities simultaneously
  • Learn and become proficient in POS system
  • Maintain professional appearance
  • Must be able to read, write and communicate effectively in person and over the phone with employees and customers
  • Negotiate and resolve conflict
  • Plan, organize, delegate, coordinate and follow up various tasks and assignments
  • Recognize and solve problems
  • Must have proficient navigational skills with a satisfactory driving record and meet insurability requirements
  • Regular and consistent attendance, including nights and weekends as business dictates

Education and Experience
  • Two years’ experience with Rent-to-Own, retail or other business emphasizing customer service, account management, sales and merchandising.

General Physical Requirements
  • Position routinely requires lifting, loading, moving, and using a dolly for merchandise 50-300 pounds
  • Stooping, bending, pulling, climbing, reaching and grabbing as required
  • Must be able to traverse multiple flights of stairs while carrying furniture, appliance, and electronics
  • Prolonged driving and standing
  • Must be able to work in and outdoors in a variety of climates and weather conditions.

Apply