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Support Manager Jobs in Bloomington, IN (NOW HIRING)

Qualifications: 1. Associate Degree or higher 2. Social Service Experience Preferred 3. Certified Dementia Practitioner 4. Management Experience in Long Term Care Preferred Job Responsibilities 1. ...

Regional Product Support Manager Ready to ignite your career with a leading dealer of John Deere construction equipment? At West Side Tractor Sales, we believe in fostering a supportive and dynamic ...

ProSync is seeking a passionate Acquisition Management Support III to support U.S. Navy programs and provide acquisition support to a U.S. Navy customer, assisting in procurement documentation ...

ProSync is seeking a passionate Acquisition Management Support III to support U.S. Navy programs and provide acquisition support to a U.S. Navy customer, assisting in procurement documentation ...

ProSync is seeking a passionate Acquisition Management Support III to support U.S. Navy programs and provide acquisition support to a U.S. Navy customer, assisting in procurement documentation ...

Product Support Specialist

Bloomington, IN ยท On-site

$74K - $94K/yr

Lyntris supports U.S. and allied defense organizations across every branch - including Navy, Army ... Follow Configuration Management Plans and Implementation Strategry. * Follow baseline control ...

Lyntris supports U.S. and allied defense organizations across every branch - including Navy, Army ... Follow Configuration Management Plans and Implementation Strategry. * Follow baseline control ...

Lyntris supports U.S. and allied defense organizations across every branch - including Navy, Army ... Follow Configuration Management Plans and Implementation Strategry. * Follow baseline control ...

Computer Support Specialist

Crane, IN ยท On-site

$52K - $94K/yr

In this role, you will support end user hardware, asset and configuration management, and secure communications systems at Naval Support Activity (NSA) Crane. You'll play an important role in ...

Computer Support Specialist

Crane, IN ยท On-site

$52K - $94K/yr

In this role, you will support end user hardware, asset and configuration management, and secure communications systems at Naval Support Activity (NSA) Crane. You'll play an important role in ...

Office Support Specialist

Crane, IN ยท On-site

$18 - $23/hr

Manages work-supporting functions such as communications, procurement, and records management to ensure smooth operations. Responsibilities: * Maintain files and logs. * Order office supplies and ...

Direct Support Professional

Bedford, IN ยท On-site

$13.50 - $16.25/hr

Responsible for providing direct support within a single program or unit within a program ... Management of Individuals' Assets: Makes cost-effective and appropriate purchases within the budget ...

Direct Support Professional

Bloomington, IN ยท On-site

$13.25 - $16/hr

Responsible for providing direct support within a single program or unit within a program ... Management of Individuals' Assets: Makes cost-effective and appropriate purchases within the budget ...

Office Support Specialist

Crane, IN ยท On-site

$18 - $23/hr

Manages work-supporting functions such as communications, procurement, and records management to ensure smooth operations. Responsibilities: * Maintain files and logs. * Order office supplies and ...

Direct Support Professional

Bloomington, IN ยท On-site

$13 - $16/hr

Responsible for providing direct support within a single program or unit within a program ... Management of Individuals' Assets: Makes cost-effective and appropriate purchases within the budget ...

Direct Support Professional

Bloomington, IN ยท On-site

$13.25 - $16/hr

Responsible for providing direct support within a single program or unit within a program ... Management of Individuals' Assets: Makes cost-effective and appropriate purchases within the budget ...

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Support Manager information

See Bloomington, IN salary details

$20.8K

$62.8K

$111.9K

How much do support manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for support manager in Bloomington, IN is $62,807.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,800.00 and $84,200.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What are the most commonly searched types of Support jobs in Bloomington, IN?

The most popular types of Support jobs in Bloomington, IN are:

What cities near Bloomington, IN are hiring for Support Manager jobs?

Cities near Bloomington, IN with the most Support Manager job openings:

Infographic showing various Support Manager job openings in Bloomington, IN as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $62,807 per year, or $30.2 per hour.

Memory Support Manager

Castle Healthcare

Spencer, IN โ€ข On-site

Full-time

Medical, Dental, Vision, Life

Posted 15 days ago


Job description

) Why Owen Valley Rehabilitation & Nursing? We offer FULL benefits for eligible employees including health, tele-health, mental health, dental, vision, life insurance, and more!
Introducing DAILY PAY. ALL employees have access to the Daily Pay option from their first day.
Voted a Great Place to Work by our employees!
Qualifications:
1. Associate Degree or higher
2. Social Service Experience Preferred
3. Certified Dementia Practitioner
4. Management Experience in Long Term Care Preferred
Job Responsibilities
1. Complete MDS and other needed assessments
2. Manage staff and day to day operations on memory care unit
3. Run care plan meetings for residents on memory care unit
4. Ensure daily programming is taking place
5. Assist with daily programming when needed
6. Work with other department leaders as needed to ensure smooth operation of the memory care unit.
7. Educate staff on dementia unit related to dementia and programming
8. As well as other duties that arise