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Support Manager Jobs in Albany, GA (NOW HIRING)

Home Depot

Store Support

Albany, GA · On-site

$13.75 - $17.25/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Albany, GA · On-site

$13.75 - $17.25/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Sevita Health

Direct Support Professional

Albany, GA · On-site

$13.75 - $16.75/hr

Support participants with developmental goals like budgeting, exercise, and nutrition You'll assist ... Communication, adaptability, multi-tasking, teamwork, time-management * Behaviors: Patient ...

Sevita

Direct Support Professional SOUTHWEST

Albany, GA · On-site

$13.75 - $16.75/hr

Since 1974, we've supported individuals with intellectual and developmental disabilities to live ... Communication, adaptability, multi-tasking, teamwork, time-management * Behaviors: Patient ...

ABB

Strategic Segment Proposal Engineer

Albany, GA · Remote

Sales Support Manager __ As a Strategic Segment Proposal Engineer, you will be responsible for developing Technical & Commercial Proposals for ABB Electrification's focused industry segments (data ...

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Support Manager information

See Albany, GA salary details

$20.7K

$62.5K

$111.3K

How much do support manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for support manager in Albany, GA is $62,457.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,600.00 and $83,700.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What are the most commonly searched types of Support jobs in Albany, GA?

The most popular types of Support jobs in Albany, GA are:

What cities near Albany, GA are hiring for Support Manager jobs?

Cities near Albany, GA with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Albany, GA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $62,457 per year, or $30 per hour.

BEVERAGE AREA SUPPORT SUPERVISOR

Riverside Refreshments

Ashburn, GA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

Seeking Area Sales Support Supervisor serving Coffee, Atkinson, Irwin, Berrien and Tift counties.
We are seeking an experienced Sales Support Supervisor Competitive for a local beverage company. Competitive pay and benefits! We need an strong leader to oversee our beverage business and help continue to grow in this market.
The Area Sales Supervisor serves our large and small format customers by selling our products with established standards in order to increase company sales and profits.
Job Duties:
  • Ability to market our brand of soft drinks
  • Responsible for building and maintaining in-store displays, performing resets an.d supporting the sales team
  • Communicates with customers, co-workers and other employees on issues regarding pricing, products, equipment and problems that arise at the customer location.
  • Ensures that company policies, standards and procedures are met, followed and maintained in accordance with established company policy (e.g. OSHA and safety compliance, Federal/State/Local laws).
  • Maintains confidentiality of customer and financial information, promotions, pricing, and other sensitive and confidential information.
  • Works assigned schedule, exhibits regular and predictable attendance and works outside of normal schedule as required meeting workload demands. Performs other related duties as required.

Requirements:
  • Education: Associate's Degree (two-year college or technical school) or equivalent work experience.
  • Experience: 1-3 years Food and Beverage experience preferred.
  • Computer Skills: Must be proficient in Microsoft Office;
  • Other Requirements: Knowledge of: retail sales and distribution environment; beverage industry; product line; standard selling practices; Microsoft Office Suite, VIP. Skill in: selling products; external and internal customer service. Ability to: work quickly, independently and efficiently; multi-task; communicate effectively with customers and other employees both verbally and in writing; adapt to change; relate to and influence customers; develop and maintain good working relationships; write and enter accurate orders; operate a computer; problem solve. Other functions, skills and abilities may also apply.
  • Must be able to lift up to 50 lbs., occasionally
  • Certificates & Licenses: Must have a valid driver's license and be insurable to operate a vehicle as a condition of initial and continued employment.
  • Must be able to pass a pre-employment drug screening and criminal background check.

Benefits:
401k Employee and 401k Employer Match
Medical, Dental, Vision and Life Insurance, Short Term Disability
Paid Vacation and Sick
Paid Holidays

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