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Support Developer Jobs in Prosper, TX (NOW HIRING)

Production Support : Web Methods, SQL/Oracle, Udeploy, Web services. Qualifications * Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years ...

Job Title: Java Production Support Work Location: Plano, TX Duration: Longterm Seeking a Java Production Support with advanced proficiency in Springboot, API integration, and microservices. The ...

Support Engineer I (Dallas)

Dallas, TX ยท On-site

$17 - $22/hr

Support Engineer I (Tier 1 Support Technician)- Bilingual (Spanish/English) Location: Dallas, Texas (On-Site - only local candidates will be considered) Employment Type: Full-Time About K3 Technology ...

Support Engineer I (Tier 1 Support Technician)- Bilingual (Spanish/English) Location: Dallas, Texas (On-Site only local candidates will be considered) Employment Type: Full-Time About K3 Technology ...

Support Engineer I (Dallas)

Dallas, TX ยท On-site

$17 - $22/hr

Support Engineer I (Tier 1 Support Technician)- Bilingual (Spanish/English) Location: Dallas, Texas (On-Site - only local candidates will be considered) Employment Type: Full-Time About K3 Technology ...

L3 Production support with application monitoring tool knowledge * L3 Production Services Lead able to work independently and drive resolution of complex issues. * Strong analytical skills required ...

Development Support Engineer

Irving, TX ยท On-site

$77K - $135K/yr

... DevOps, Site Reliability Engineering (SRE), technical systems analysis, monitoring and ... Experience supporting enterprise applications, cloud-hosted services, integrations, APIs, reporting ...

Development Support Engineer

Irving, TX ยท On-site

$77K - $135K/yr

... DevOps, Site Reliability Engineering (SRE), technical systems analysis, monitoring and ... Experience supporting enterprise applications, cloud-hosted services, integrations, APIs, reporting ...

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ...

GCP Support Engineer Location: Remote Duration: Full-time * 8+ years' System Administration and custom solution development experience with a focus on collaboration applications including, but not ...

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ...

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$74

How much do support developer jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for support developer in Prosper, TX is $61.64, according to ZipRecruiter salary data. Most workers in this role earn between $41.83 and $73.32 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Support Developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What is a Support Developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a Support Developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.
What cities near Prosper, TX are hiring for Support Developer jobs? Cities near Prosper, TX with the most Support Developer job openings:
Bilingual Technical Support Engineer (Spanish/English)

Bilingual Technical Support Engineer (Spanish/English)

Procom Consultants Group

Plano, TX โ€ข On-site

Contractor

Posted 13 days ago


Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

Bilingual Technical Support Engineer (Spanish/English)


On behalf of our client, Procom Services is searching for a Bilingual Technical Support Engineer for a contract opportunity in Plano, TX.


Technical Support Engineer Job Details


This is a Tier II/Product Specialist Support role. Your main responsibility is to provide technical support to both internal and external client customers. The Technicalย 

Support Engineer will provide overall escalation management and technical solutions as well as be able to communicate effectively with customers, sales people, management,ย 

and fellow technical support engineers. Technical Support Engineers are also relied on as subject matter experts in their fields, proactively documenting technicalย 

solutions as well as creating and delivering training around their area of expertise.ย 


Technical Support Engineer Mandatory Requirements


Fluent in Spanish(speak, read, write)ย 

Excellent verbal and written communication skillsย 

Strong, proven, customer service soft skillsย 

Ability to multi-task, prioritize job requirements, and meet deadlinesย 

Strong personal organization skillsย 

Ability to effectively communicate status updates to various audiences, including customers, sales, management, and peers.ย 

Strong documentation skillsย 

Friendly and approachable personality with positive attitudeย 

Strong troubleshooting/systematic fault isolation skillsย 

Ability to maintain poise and professionalism under pressureย 

Ability to provide technical training to groups of studentsย 

Self-motivatedย 

Willingness to work after hours as needed for high severity issuesย 


ePOย 

Knowledge of TCP/IP and LAN technologiesย 

Understanding of windows Operating systemย 

Understanding of Non-Windows Operating systemย 

Knowledge of SQLย 

Basic understanding of how LDAP worksย 

Good understanding on how to use SysInternal toolsย 

Knowledge of MSI installer and MSI logsย 


MVMย 

Knowledge of TCP/IP and LAN technologiesย 

Working knowledge of SQLย 

Understanding of Windows Operating systemย 

Understanding of Linux Operation systemsย 

Working knowledge of server and PC Hardwareย 

Familiarity with common auditing compliances, (e.g. PCI, SOX, HIPAA)ย 


VSE/Malwareย 

In depth knowledge of Windows operating systemsย 

General knowledge of Linux/Unix beneficialย 

Higher level knowledge of Malware and the tools used to locate samplesย 

Ability to use common debug tools for analyzing dumpsย 

Understanding of networking conceptsย 

Understanding of system hardware functionalityย 

Basic understanding of VMWare environments


Bilingual Technical Support Engineer Assignment Start Date

ASAP


Bilingual Technical Support Engineer Assignment Length

6 months

Additional Information

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.ย