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Support Developer Jobs in Rockwall, TX (NOW HIRING)

Wellfit Technologies

Support Developer

Irving, TX · Hybrid

The Support Developer will play a crucial role in resolving technical issues, ensuring system stability, and enhancing the performance of Wellfit's products. This role involves close collaboration ...

Wellfit Technologies

Support Developer

Irving, TX · Hybrid

$105K - $120K/yr

The Support Developer will play a crucial role in resolving technical issues, ensuring system stability, and enhancing the performance of Wellfit's products. This role involves close collaboration ...

Wellfit Technologies

Senior Support Developer

Irving, TX · On-site

$52.25 - $69.25/hr

The Senior Support Developer will play a crucial role in resolving technical issues, ensuring system stability, and enhancing the performance of Wellfit's products. This role involves close ...

Kore.ai, Inc.

DevOPS Engineer - Irving, TX (ONSITE)

Irving, TX · On-site

$50.75 - $69.50/hr

Cloud Support & DevOPS Engineer OVERVIEW: Kore.ai is seeking an experienced Cloud Support & DevOps Engineer specializing in VoIP/SIP to join our Voice Operations & Support team. In this role, you ...

PinnaclePartners

Support Engineer

Plano, TX · Remote

Support Engineer Location: Remote - Plano, TX Pay: Up to $124K Direct Hire Pinnacle Partners is assisting our client in their search for a Support Engineer to join their team, ideally in the Plano ...

Tech Mahindra

Support Engineer

Dallas, TX · On-site

The Enterprise IT Support Engineer (Onsite - Mid-Level) provides hands-on technical support for end-user computing services across assigned locations. The role focuses on incident resolution, service ...

IT America Inc

Murex Support Engineer

Dallas, TX · Remote

Murex Support Engineer Location: Remote, USA Duration: Long term contract Role Summary: We are ... Experience with DevOps tools (e.g., Git, Jenkins) or cloud environments (AWS, Azure) is a plus

CitiusTech

Production Support

Dallas, TX · On-site

Production Support Linux/Unix administration & Shell scripting Java& EDI SQL querying and database troubleshooting Azure Cloud exposure with Docker & Kubernetes ServiceNow (Incident, Problem & Change ...

Forhyre

Desktop Support Engineer - L1

Plano, TX

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

Forhyre

Desktop Support Engineer - Dallas

Dallas, TX · On-site

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

Sonsoft Inc

Production Support

Plano, TX · On-site

Production Support : Web Methods, SQL/Oracle, Udeploy, Web services. Qualifications * Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years ...

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Support Developer information

See Rockwall, TX salary details

$35

$62

$75

How much do support developer jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for support developer in Rockwall, TX is $62.58, according to ZipRecruiter salary data. Most workers in this role earn between $42.45 and $74.42 per hour, depending on experience, location, and employer.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What does a support developer support engineer do?

A support developer or support engineer assists users by diagnosing and resolving technical issues related to software or hardware products. They often troubleshoot problems, provide solutions, and may collaborate with development teams to improve product functionality, using tools like ticketing systems and technical documentation.

What cities near Rockwall, TX are hiring for Support Developer jobs?

Cities near Rockwall, TX with the most Support Developer job openings:

Support Developer jobs near you
Infographic showing various Support Developer job openings in Rockwall, TX as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 4% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $130,165 per year, or $62.6 per hour.

Support Developer

Wellfit Technologies

Irving, TX • Hybrid

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

Wellfit is the dental industry's fintech solution! A healthcare fintech company that enhances experiences between patients, providers, employers and payors. Wellfit provides access to treatment and care of all by removing financial barriers.
 
About the Role:
The Support Developer will play a crucial role in resolving technical issues, ensuring system stability, and enhancing the performance of Wellfit's products. This role involves close collaboration with the Support Architect and cross-functional teams, including DevOps and Engineering. The Support Developer will contribute to troubleshooting, root cause analysis, and minor code enhancements to improve system functionality. This role is essential for maintaining uptime, addressing technical debt, and supporting customer-facing platforms. 
 
Key Responsibilities: 
Diagnose, troubleshoot, and resolve application and system issues, ensuring minimal downtime and maximum efficiency. 
Collaborate with the Support Architect to provide technical solutions and root cause analysis for escalated support issues. 
Develop, test, and implement bug fixes, patches, and minor feature enhancements. 
Write scripts and automation tools to streamline support processes and improve response times. 
Support continuous improvement efforts by identifying recurring issues and developing long-term solutions. 
Assist in the monitoring and maintenance of cloud infrastructure and services, ensuring system health and performance. 
Participate in post-mortem investigations and create documentation of incidents and solutions for future reference. 
Provide regular reports on support ticket trends and resolution metrics to the Support Architect. 
Collaborate with the QA team to replicate and test bugs, ensuring resolutions meet quality standards. 
Maintain a strong understanding of Wellfit's tech stack, including .NET and cloud services (Azure). 
Contribute to the documentation of systems, processes, and troubleshooting guides for the broader support and engineering teams. 
 
Required Skills and Qualifications:
Bachelor's degree in computer science, engineering, or a related field.
3+ years of experience in software development, IT support, or a similar role. 
Proficiency in git, C#, .NET, SQL, TypeScript, and scripting languages (e.g., PowerShell). 
Experience with cloud platforms, especially Azure. 
Strong understanding of RESTful APIs and microservices architecture. 
Ability to troubleshoot complex system issues across the stack (application, database, infrastructure). 
Strong problem-solving skills and a solution-oriented mindset. 
Excellent communication skills, with the ability to explain technical issues to non-technical stakeholders. 
 
Preferred: 
Experience with Jira for ticketing and issue tracking. 
Familiarity with automation tools and CI/CD pipelines. 
Familiarity with Grafana.
Knowledge of payment systems or fintech applications is a plus. 
Prior experience in customer-facing support roles. 
 
Why Wellfit?
Make an Impact: Your work will directly shape the financial backbone of one of the most innovative healthcare fintech companies in the U.S.
Work Flexibly: Hybrid model based in Dallas with 3 days/week in-office.
Comprehensive Benefits: Full medical, dental, vision, and generous PTO.
Invest in Your Future: Competitive salary, bonus eligibility, and 401(k) matching.
Fast-Growth Environment: A rare opportunity to grow with a profitable startup on a national trajectory.
$105,000 - $120,000 a year
Alongside a competitive annual bonus, we offer a 401(k) with up to a 4% match, generous paid time off, and comprehensive healthcare benefits.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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