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Support Developer Jobs in Lubbock, TX (NOW HIRING)

Merge IT is seeking an IT Support Engineer for an enterprise-level client in Lubbock, TX. The role involves providing deskside support, troubleshooting hardware issues, and assisting users with ...

The Business Intelligence (BI) Report Developer is responsible for the design, development, implementation and support of mission-critical enterprise Business Intelligence (BI) reports. Using your ...

Manufacturing Engineer

Lubbock, TX · On-site

$50K - $75K/yr

This position serves as the bridge between incoming customer equipment and production by evaluating existing packages, developing engineering documentation, creating bills of material, supporting ...

Data Engineer

Lubbock, TX · On-site

$78K - $90K/yr

The Data Engineer II plays an advanced individual contributor role in supporting these efforts by designing, building, and maintaining scalable data systems and developing software and tools that ...

The Civil/Environmental Professional Engineer leads the planning, permitting, design, construction support, and regulatory compliance efforts associated with municipal solid waste facilities ...

Overview The Civil/Environmental Professional Engineer leads the planning, permitting, design, construction support, and regulatory compliance efforts associated with municipal solid waste facilities ...

Environmental Engineer

Lubbock, TX · On-site

$110 - $150/hr

Overview The Civil/Environmental Professional Engineer leads the planning, permitting, design, construction support, and regulatory compliance efforts associated with municipal solid waste facilities ...

Overview The Civil/Environmental Professional Engineer leads the planning, permitting, design, construction support, and regulatory compliance efforts associated with municipal solid waste facilities ...

Test Engineer Functions / Duties: Generate and maintain test programs for parametric and functional ... Setup of work requests in support of device characterization. Setup and general maintenance of ...

New

Test Engineer Functions / Duties: Generate and maintain test programs for parametric and functional ... Setup of work requests in support of device characterization. Setup and general maintenance of ...

New

Fluid Mechanics Tutor

Lubbock, TX · Remote

$18 - $40/hr

Adapts instruction using flow visualization videos, worked engineering examples, and computational fluid dynamics demonstrations to support engineering students at the undergraduate and introductory ...

Thermodynamics Tutor

Lubbock, TX · Remote

$18 - $40/hr

Adapts instruction using thermodynamic property tables, cycle diagrams, and step-by-step energy balance frameworks to support engineering students from introductory through advanced thermodynamics ...

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Support Developer information

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How much do support developer jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for support developer in Lubbock, TX is $57.80, according to ZipRecruiter salary data. Most workers in this role earn between $39.23 and $68.75 per hour, depending on experience, location, and employer.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What does a support developer support engineer do?

A support developer or support engineer assists users by diagnosing and resolving technical issues related to software or hardware products. They often troubleshoot problems, provide solutions, and may collaborate with development teams to improve product functionality, using tools like ticketing systems and technical documentation.

What are popular job titles related to Support Developer jobs in Lubbock, TX?

For Support Developer jobs in Lubbock, TX, the most frequently searched job titles are:

What job categories do people searching Support Developer jobs in Lubbock, TX look for?

The top searched job categories for Support Developer jobs in Lubbock, TX are:

What cities near Lubbock, TX are hiring for Support Developer jobs?

Cities near Lubbock, TX with the most Support Developer job openings:

Infographic showing various Support Developer job openings in Lubbock, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $120,223 per year, or $57.8 per hour.

IT Support Engineer - Lubbock, TX

Merge IT

Lubbock, TX • On-site

Full-time

Re-posted 23 days ago


Job description

Job Summary:
Merge IT is seeking an IT Support Engineer for an enterprise-level client in Lubbock, TX. The role involves providing deskside support, troubleshooting hardware issues, and assisting users with software applications, particularly Office 365.
Responsibilities:
• Provide deskside support for end users including IMAC (Install, Move, Add, Change) activities
• Reimage and deploy PCs as part of refresh or break/fix processes
• Perform hardware troubleshooting and replacement for desktops, laptops, and peripherals
• Support users with Office 365 applications and Windows OS issues
• Document incidents, service requests, and actions taken using ServiceNow or similar ITSM tools
• Collaborate remotely with team members across other locations to resolve complex issues
• Perform basic hands-and-feet network support: check switch power status, create console sessions as directed
• Ensure timely and professional communication with end users and team leads
Qualifications:
Required:
• Strong experience supporting Windows desktop environments
• Proven hands-on experience with Office 365 at the deskside level
• Basic knowledge of device imaging, reimaging, and PC deployment best practices
• Excellent problem-solving and customer service skills
Preferred:
• Experience using ServiceNow or similar ticketing systems
• Familiarity with Windows Autopilot deployments
• Hands-and-feet network support (switch checks, console sessions)
• Certifications such as A+, MCP, or ITIL are a plus but not required
Company:
Merge IT offers transformative staffing solutions, technology, digital and business systems for all types of companies. Founded in 2014, the company is headquartered in Fort Lauderdale, USA, with a team of 501-1000 employees. The company is currently Late Stage.