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Support Developer Jobs in Ontario (NOW HIRING)

Miratech

We are looking for an Amazon Connect Support Engineer who will be responsible for supporting and maintaining AWS-based CCaaS and contact center environments to ensure high availability and system ...

Scotiabank

PAM Solution Support Engineer

Toronto, ON · On-site

The PAM Solution Support Engineer is responsible for supporting the deployment, maintenance, and ... Familiarity with DevOps tools and CI/CD pipelines. * CyberArk certifications (Defender, Sentry) or ...

Nokia

Customer Support Engineer

Kanata, ON · On-site

The 4LS Customer Support Engineer is responsible for 1830 customer problem diagnosis, troubleshooting, and resolution. 1830 4LS engineers are expected to be or become leading experts on one or more ...

PwC

CyberArk Support Engineer

Toronto, ON · Hybrid

CA$84K - CA$134K/yr

AsaCyberark support Senior Associate,unlock your potential and embrace the chance to drive meaningful outcomesthat'llelevate your career. Your role will include, butisn'tlimited to: * Troubleshoot ...

Park Place Technologies

Technical Support Engineer - Level 3 (X86 Cloud) Purpose of Role Responsible for the implementation, administration, support, maintenance, troubleshooting, automation, optimisation, and continual ...

Morson Talent

Senior Site Support Engineer

Oshawa, ON · On-site

$75 - $90/hr

ASAP Pay Rate: $75-90/hour INC Role Summary / Purpose This engineer will play a crucial role in providing site engineering support, collaborating with partner organizations and suppliers to enhance ...

Targeted Talent

Systems Infrastructure Manager

Toronto, ON · Hybrid

$120K - $135K/yr

The role of Manager, Cloud & DevOps Platform Support involves leading a team of senior technical professionals in the support and maintenance of Cloud & DevOps Platforms. Location: The position is ...

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Support Developer information

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What does a support developer support engineer do?

A support developer or support engineer assists users by diagnosing and resolving technical issues related to software or hardware products. They often troubleshoot problems, provide solutions, and may collaborate with development teams to improve product functionality, using tools like ticketing systems and technical documentation.

What are popular job titles related to Support Developer jobs in Ontario?

For Support Developer jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Support Developer jobs in Ontario look for?

The top searched job categories for Support Developer jobs in Ontario are:

What cities in Ontario are hiring for Support Developer jobs?

Cities in Ontario with the most Support Developer job openings:

Support Developer jobs near you
Infographic showing various Support Developer job openings in Ontario as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Platform Engineer (Hybrid Cloud & On Prem)

L3HHCM20

Ottawa, ON • Hybrid

CA$85/day

Full-time

Re-posted 10 days ago

Job description

Job Title: Platform Engineer (Hybrid Cloud & On Prem)

Job Location: Ottawa, ON

Job Code: 40472

Job Schedule: Day Shift

Compensation Range: Between $85,500 - $135,500 CDN annually

Essential Functions:

  • Build, operate, and maintain web services and the supporting infrastructure.
  • Use Git and GitLab CI/CD to develop, test, and deploy tools and services.
  • Manage TLS certificates, reverse proxies, and related infrastructure for reliable service delivery.
  • Create and maintain data-collection pipelines, automation, and orchestration workflows using tools like NiFi, Airflow, n8n, and Playwright.
  • Support development teams across connected and disconnected environments, including use of cloud services where needed.
  • Develop CI/CD pipelines, iOS signing/sideloading automation, and test infrastructure with containers and Infrastructure-as-Code.
  • Monitor, troubleshoot, and improve infrastructure, observability, and network reliability to support developer productivity.

Qualifications:

  • Around 8 years of experience in platform, infrastructure, or DevOps engineering, including disconnected/offline environments.
  • Strong programming skills in Python and JavaScript, plus hands-on Git and GitLab pipeline experience.
  • Experience managing TLS certificates, reverse proxies, automation/orchestration tools, and headless browser automation.
  • Practical experience with AWS S3, Linux administration, VMware vSphere, virtual machines, and Infrastructure as Code.
  • Solid networking knowledge, including Layer 2 concepts like VLANs, switch configuration, and network troubleshooting tools.
  • Comfortable working with Docker and Docker Compose.       

Preferred Additional Skills:

  • Broader AWS experience, such as EC2, Lambda, and Route 53.
  • Experience supporting developers in disconnected environments.
  • Familiarity with storage and object storage platforms like TrueNAS Scale and MinIO.
  • Understanding of Layer 3 networking operations.
  • Experience with Kubernetes, Ansible, Terraform, and other IaC tools.
  • Familiarity with iOS build, code-signing, provisioning, and side-loading workflows.

Eligibility Criteria:

  • Must be eligible for registration with the Controlled Goods Program;
  • Must be eligible to obtain and maintain a government of Canada Reliability status and Secret Level 2/NATO Secret security clearance;
  • Must be eligible to meet the requirements for U.S. International Traffic in Arms Regulations (ITAR).

L3Harris is proud to be an equal opportunity employer and is committed to treating all of its employees and job applicants with respect and dignity and to maintaining a workplace free from discrimination. Anyone applying for a position will be considered without regard to the following: race, national or ethnic origin, colour, religion, age, nationality, ancestry, ethnicity, gender, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability, citizenship status, or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered, or any other characteristic that is protected by applicable human rights legislation.

L3Harris maintains a drug-free workplace and conducts pre-employment drug and alcohol testing and background checks, in accordance with applicable law. Such results are only accessible and viewed by individuals at L3Harris who have direct responsibility in the hiring process. If you fail to report for a drug and alcohol test, refuse to undergo such test or test positive for the presence of drugs or alcohol, the hiring process may be concluded or your offer of employment may be rescinded, in L3Harris' sole discretion.

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