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Support Developer Jobs in Kentucky (NOW HIRING)

TXU Retail Services Company

$120 - $170/hr

## Manager, Plant Support Engineering - Beaver ValleyApplylocations: Shippingport, Pennsylvaniatime type: Full timeposted on: Posted Todayjob requisition id: 40016401If you have what it takes to become ...

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Vistra Energy

$110 - $160/hr

## Manager, Plant Support Engineering - Beaver ValleyApplylocations: Shippingport, Pennsylvaniatime type: Full timeposted on: Posted Yesterdayjob requisition id: 40016401If you have what it takes to ...

New

TXU Energy

$120 - $160/hr

## Manager, Plant Support Engineering - Comanche PeakApplylocations: Glen Rose, Texastime type: Full timeposted on: Posted Yesterdayjob requisition id: 40016402If you have what it takes to become part ...

TXU Energy

$110 - $160/hr

## Manager, Plant Support Engineering - Beaver ValleyApplylocations: Shippingport, Pennsylvaniatime type: Full timeposted on: Posted Todayjob requisition id: 40016401If you have what it takes to become ...

New

Vistra Energy

$120 - $180/hr

## Manager, Plant Support Engineering - Comanche PeakApplylocations: Glen Rose, Texastime type: Full timeposted on: Posted Yesterdayjob requisition id: 40016402If you have what it takes to become part ...

Soteria Reinsurance Ltd.

$150 - $210/hr

Assists teams scale through production insights, operational automation, developer guidance, real-time metrics, and automation. Provides training, support, and alignment to ensures Site Reliability ...

H. T. PROF Group

$90 - $125/hr

This role provides additional as-required support to the design and program management teams as a subject matter expert for analyses, consultations, special topic discussions, tools support, DevOps ...

New

Amgen Inc. (IR)

$103 - $139/hr

Support DevOps and continuous-delivery practices, including source control, automated builds, CI/CD pipelines, release coordination, environment management, infrastructure automation, and deployment ...

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See Kentucky salary details

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$58

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How much do support developer jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for support developer in Kentucky is $58.46, according to ZipRecruiter salary data. Most workers in this role earn between $39.66 and $69.52 per hour, depending on experience, location, and employer.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What does a support developer support engineer do?

A support developer or support engineer assists users by diagnosing and resolving technical issues related to software or hardware products. They often troubleshoot problems, provide solutions, and may collaborate with development teams to improve product functionality, using tools like ticketing systems and technical documentation.

What are popular job titles related to Support Developer jobs in Kentucky?

For Support Developer jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Support Developer jobs in Kentucky look for?

The top searched job categories for Support Developer jobs in Kentucky are:

What cities in Kentucky are hiring for Support Developer jobs?

Cities in Kentucky with the most Support Developer job openings:

Support Developer jobs near you
Infographic showing various Support Developer job openings in Kentucky as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $121,593 per year, or $58.5 per hour.

Onsite Support Engineer, Robotics (6AM-2:30PM ET)

Locus Robotics

Louisville, KY • On-site

$50K - $80K/yr

Full-time

Posted 28 days ago

Job description

As an Onsite Support Engineer, Robotics you will support our next-generation fully autonomous picking solution, Array. This is a high-impact, onsite role responsible for ensuring operational success, validating system performance, and acting as a key liaison between Customer Success, Product, Sales, and Engineering as Array evolves from Alpha to Beta and into General Availability.

This role is based onsite at a customer location in Louisville, KY and requires daily presence Monday through Friday from 6AM-2:30PM ET.

Responsibilities

  • Serve as the onsite owner for Array system performance, ensuring daily operational success and stability.
  • Monitor system health and performance, including robot activity, task execution, and workflow management.
  • Proactively manage and optimize workflows to ensure throughput targets and operational KPIs are achieved.
  • Perform onsite robot troubleshooting and repairs as needed to maintain system uptime and operational stability
  • Conduct onsite testing, validation, and performance analysis to support product development and continuous improvement.
  • Support product validation efforts by providing structured feedback on system performance, usability, and edge cases.
  • Compile and analyze operational data (Throughput, UPH, Lines Per Hour, utilization) to generate actionable insights and recommendations.
  • Act as a liaison between customer operations and internal teams, ensuring clear communication of issues, priorities, and opportunities.
  • Assist in developing and refining standard operating procedures, best practices, and playbooks for Array deployments.
  • Contribute to scaling efforts by helping define repeatable models for future Array deployments.

Qualifications

  • Bachelor's Degree in Engineering, Computer Science, Industrial Engineering, or related technical field.
  • 1+ years of experience in warehouse operations, robotics, automation, or technical customer-facing roles.
  • Familiarity with warehouse operations, including picking workflows, labor management, and productivity metrics.
  • Hands-on experience troubleshooting hardware or software systems, or strong technical aptitude with the ability to learn quickly.
  • Strong analytical skills with the ability to interpret data and translate insights into operational improvements.
  • Ability to operate effectively in fast-paced, ambiguous environments, particularly in early-stage product deployments.
  • Proven ability to work cross-functionally and influence without direct authority.
  • Self-motivated with a strong sense of ownership and accountability.
  • Willingness to work onsite daily at customer locations and adapt to operational schedules as needed.
  • Excellent English communication skills, both written and verbal, with the ability to engage diverse audiences effectively.

The expected base salary range for this role is $50K to $80K annually, based on external market data, plus bonus and equity. Actual offers will depend on factors such as the candidate's experience, education, training, key or critical skills, geographic location, and current market and business conditions.

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