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Support Developer Jobs in Independence, KY (NOW HIRING)

Innomotics LLC

Manufacturing Support Engineer

Norwood, OH · On-site

$63K - $117K/yr

Your Future Role The Manufacturing Support Engineer will be a part of the Product Engineering team for Large High Voltage Motors. In this role, you will work closely with factory personnel and ...

Innomotics

Manufacturing Support Engineer

Norwood, OH · On-site

$63K - $117K/yr

We are looking for a Manufacturing Support Engineer to join our team at Innomotics. The Industry-Leader of Motors and Drives Innomotics is an industry-leading supplier of motors and large drive ...

Capgemini

AI Engineer/DevOps Engineer

Cincinnati, OH · On-site

$47.15 - $73.68/hr

Support high availability and platform stability initiatives. [ * Monitor and troubleshoot Azure DevOps CI/CD pipelines. * Investigate deployment failures and integration issues. * Support DevOps ...

Humetis Group

Desktop Support Engineer

Cincinnati, OH · On-site

Desktop Support Engineer Job Type: Onsite | 5 Days a Week Duration: 7+ Months Location: Cincinnati, OH 45270 Position Overview: We are seeking a skilled Desktop Support Engineer with a minimum of 7 ...

Kardex

Software Support Engineer

Cincinnati, OH · On-site

Your tasks The software support engineer is a critical part of the software and support teams who is responsible for the on-going support of active customer sites utilizing the Kardex FulfillX ...

Kardex

Software Support Engineer

Cincinnati, OH · On-site

Your tasks The software support engineer is a critical part of the software and support teams who is responsible for the on-going support of active customer sites utilizing the Kardex FulfillX ...

Path Forward IT

Support Engineer I

Cincinnati, OH · On-site

Support Engineer I Location: Remote in CST or EST Role Overview The Support Engineer I provides technical support primarily by phone or ticketing system, with occasional onsite support as needed.

Path Forward IT

Support Engineer I

Cincinnati, OH · On-site

Support Engineer I Location: Hyrbrid/Remote (Northern KY or Southern Ohio) 8am-4:30pm EST Role Overview The Support Engineer I provides technical support primarily by phone or ticketing system, with ...

Path Forward IT

Support Engineer II

Cincinnati, OH · On-site

Support Engineer II Location: Remote About the Role: Path Forward IT is seeking a Support Engineer II to provide intermediate technical support primarily by phone and ticketing system, with ...

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Support Developer information

See Independence, KY salary details

$37

$66

$80

How much do support developer jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for support developer in Independence, KY is $66.26, according to ZipRecruiter salary data. Most workers in this role earn between $44.95 and $78.80 per hour, depending on experience, location, and employer.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What does a support developer support engineer do?

A support developer or support engineer assists users by diagnosing and resolving technical issues related to software or hardware products. They often troubleshoot problems, provide solutions, and may collaborate with development teams to improve product functionality, using tools like ticketing systems and technical documentation.

What cities near Independence, KY are hiring for Support Developer jobs?

Cities near Independence, KY with the most Support Developer job openings:

Support Developer jobs near you
Infographic showing various Support Developer job openings in Independence, KY as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $137,824 per year, or $66.3 per hour.

PLM Support Engineer

Cincinnati, OH • On-site

PROLIM Global Corporation
IT Services • 201 - 500 employees
Learn more about PROLIM Global Corporationexternal

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Support Engineer - Cincinnati, OH.
We are seeking a skilled and experienced Support Engineer specializing in CAD/CAM to join our dynamic team.
As a PLM Support Engineer, you will play a crucial role in providing technical assistance, troubleshooting, and resolving issues related to the Engineering software i.e Solid Edge and NX CAD/CAM.
Your expertise will contribute to ensuring the smooth operation and optimization of our product lifecycle management systems.
Responsibilities:
  • Provide technical support to users and addressing inquiries and resolving issues.
  • Troubleshoot and diagnose problems related to software functionalities, configurations, integrations, and performance.
  • Collaborate with cross-functional teams to identify root causes and implement effective solutions to software-related challenges.
  • Communicate technical information clearly and concisely to both technical and non-technical audiences.
  • Document and track support cases, resolutions, and lessons learned for knowledge sharing and continuous improvement.
  • Assist in software installations, upgrades, and patches, ensuring minimal disruption to operations.
  • Stay updated on the latest releases, updates, and industry trends related to CAD/CAM.
  • Contribute to the development and maintenance of best practices, guidelines, and documentation for software usage.
  • Participate in system testing, validation, and quality assurance processes.

Qualifications:
  • Bachelor's / Associates degree in Engineering, related field.
  • Proficiency in troubleshooting software-related issues and performing root cause analysis.
  • Familiarity with CAD (Computer-Aided Design) software.
  • Problem-solving mindset with a commitment to delivering timely and effective solutions.
  • Ability to work well in a team environment and collaborate across departments.
  • Detail-oriented with excellent organizational skills.

Please share your interest in proceeding further. If you need further information, please feel free to contact me at deepa.kashinath@prolim.com/248-522-6609.

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