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Support Developer Jobs in Louisville, KY (NOW HIRING)

Packsize

Engineer, Technical Support

Louisville, KY

$30/hr

Technical Support Engineer - Onsite Onsite in either our Louisville, KY or Salt Lake City, UT office About Packsize Packsize is redefining the way businesses and their customers use and experience ...

CORNERSTONE ENGINEERING INC

DevOps Engineer

Louisville, KY · On-site

$48.25 - $66/hr

DevOps Engineer I Cornerstone Engineering, Inc. Location: Louisville, KY Cornerstone Engineering ... Support network and infrastructure deployments as needed, including VPN configuration, VLAN ...

Faurecia

Process Engineer Level 1

Simpsonville, KY

Support Engineering Change Management activities, ensuring process changes are implemented effectively. Analyze manufacturing performance and identify opportunities to improve productivity, quality ...

Faurecia

Process Engineer Level 1

Simpsonville, KY · On-site

Support Engineering Change Management activities, ensuring process changes are implemented effectively. * Analyze manufacturing performance and identify opportunities to improve productivity, quality ...

JQOL

Civil Engineering Intern (Summer)

Louisville, KY · On-site

$16.75 - $21.75/hr

Support engineering calculations, quantity takeoffs, reports, and project research.Assist with reviewing drawings, specifications, and cost estimates.Participate in site visits and field ...

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How much do support developer jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for support developer in Louisville, KY is $64.67, according to ZipRecruiter salary data. Most workers in this role earn between $43.89 and $76.92 per hour, depending on experience, location, and employer.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What does a support developer support engineer do?

A support developer or support engineer assists users by diagnosing and resolving technical issues related to software or hardware products. They often troubleshoot problems, provide solutions, and may collaborate with development teams to improve product functionality, using tools like ticketing systems and technical documentation.

What are popular job titles related to Support Developer jobs in Louisville, KY?

For Support Developer jobs in Louisville, KY, the most frequently searched job titles are:

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The top searched job categories for Support Developer jobs in Louisville, KY are:

What cities near Louisville, KY are hiring for Support Developer jobs?

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Support Developer jobs near you
Infographic showing various Support Developer job openings in Louisville, KY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $134,466 per year, or $64.6 per hour.

AI Engineer: DevOps & Application Support

GE Appliances

Louisville, KY • On-site

$50.75 - $69.50/hr

Other

Posted 5 days ago

Job description

At GE Appliances, a Haier company, we come together to make "good things, for life." As the fastest-growing appliance company in the U.S., we're powered by creators, thinkers and makers who believe that anything is possible and that there's always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together.
The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together, we always look for a better way, and we create possibilities.
Interested in joining us on our journey?
We are seeking a collaborative, self-motivated, and detail-oriented DevOps & Application Support Engineer to join our AI Platform engineering team. In this role, the ideal candidate will be the primary owner of the DevOps, maintenance, and support for our in-house developer and user tools, specifically Open Web UI (serving ~2,500 production users).
This is an incredible opportunity for a technical resource looking to build a strong foundation in modern cloud infrastructure, automation, and AI tooling. While the primary focus of the role will be environment management, triaging issues, and keeping our platforms running smoothly, the DevOps & Application Support Engineer will also have an opportunity to actively contribute to core AI Platform development as workload bandwidth allows.
Position
AI Engineer: DevOps & Application Support
Location
USA, Louisville, KY
How You'll Create Possibilities
Essential Responsibilities:
  • Open Web UI Lifecycle & Environment Management: Maintain our in-house fork for Open Web UI. Pull and test the latest community updates and manage deployments across our Dev and Prod environments (supporting ~2,500 active users in Prod).
  • Support, Triage & Operations: Own the end-to-end technical support lifecycle for Open Web UI. This includes infrastructure troubleshooting, monitoring, triaging user-reported bugs, and coordinating issue resolution.
  • AI Platform Development: contribute directly to the development of our broader AI Platform, writing code and collaborating with senior engineers.
  • Continuous Integration & Delivery (CI/CD): Maintain and optimize pipelines to automate the build, testing, and deployment of updates to our managed applications.
  • Collaboration & Agile Practices: Work closely with the AI Platform engineering team. Actively participate in Agile ceremonies, including daily stand-ups, sprint planning, and retrospectives.

What You'll Bring to Our Team
Minimum Qualifications:
  • Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field (or equivalent hands-on experience)
  • 3 years of experience in software engineering, systems administration, DevOps, or technical support
  • Version Control Proficiency: Practical experience using Git/GitHub, including managing branches, merging, and handling forks of open-source projects
  • Containerization Basics: Basic understanding of Docker and deploying containerized applications
  • Multi-Environment Management: Familiarity with deploying applications across separate lifecycles (Dev, QA, Prod)
  • Strong Troubleshooting Skills: Excellent analytical skills with a passion for triaging infrastructure issues and resolving user support requests
  • Communication & Collaboration: Strong interpersonal skills to interface directly with internal users and collaborate effectively within an Agile team

Preferred Qualifications:
  • Basic scripting or programming skills (e.g., Python, Bash, JavaScript/Node.js)
  • Exposure to cloud platforms such as AWS or Google Cloud
  • Understanding of basic networking, security concepts, and database management (SQL/NoSQL)
  • Experience with monitoring and logging tools (e.g., Prometheus, Grafana, Splunk) to track application health

Our Culture
Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities.
This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices.
By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy.
GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization.
GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S
If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail to

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