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Support Developer Jobs in Independence, KY (NOW HIRING)

altafiber

Systems Engineer III

Cincinnati, OH · On-site

Experience using Ansible or similar automation platforms to support DevOps functions, including configuration management, repeatable deployments, patch orchestration, validation checks, and ...

altafiber

Systems Engineer III

Cincinnati, OH · On-site

Experience using Ansible or similar automation platforms to support DevOps functions, including configuration management, repeatable deployments, patch orchestration, validation checks, and ...

Colorwave Inc

Operations Support Engineer

Hebron, KY · On-site

$67K - $90K/yr

Warehouse Management System (Wms) Developer Stord is the consumer experience company, powering ... This role supports the development, implementation, and maintenance of the Stord Warehouse ...

STORD

Operations Support Engineer

Hebron, KY · On-site

$67K - $90K/yr

This role supports the development, implementation, and maintenance of the Stord Warehouse Management System (WMS) and other software solutions within the organization. The position focuses on ...

Stord

Operations Support Engineer

Hebron, KY · On-site

$67K - $90K/yr

This role supports the development, implementation, and maintenance of the Stord Warehouse Management System (WMS) and other software solutions within the organization. The position focuses on ...

Stord

Operations Support Engineer

Hebron, KY

$67K - $90K/yr

This role supports the development, implementation, and maintenance of the Stord Warehouse Management System (WMS) and other software solutions within the organization. The position focuses on ...

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Showing results 21-40

All JobsSupport Developer JobsSupport Developer Jobs in Independence, KY

Support Developer information

See Independence, KY salary details

$37

$66

$80

How much do support developer jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for support developer in Independence, KY is $66.26, according to ZipRecruiter salary data. Most workers in this role earn between $44.95 and $78.80 per hour, depending on experience, location, and employer.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What does a support developer support engineer do?

A support developer or support engineer assists users by diagnosing and resolving technical issues related to software or hardware products. They often troubleshoot problems, provide solutions, and may collaborate with development teams to improve product functionality, using tools like ticketing systems and technical documentation.

What cities near Independence, KY are hiring for Support Developer jobs?

Cities near Independence, KY with the most Support Developer job openings:

Support Developer jobs near you
Infographic showing various Support Developer job openings in Independence, KY as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $137,824 per year, or $66.3 per hour.

Application Support Engineer - NGPOS (2)

Hudson Manpower

Cincinnati, OH • On-site

$500K - $600K/yr

Contractor

Posted 4 days ago

Job description

Job Summary
We are seeking an Application Support Engineer to provide Level 3 production support, site reliability, and operational engineering for a Next Generation Point of Sale (NGPOS) platform.
This role works closely with software engineering teams throughout the software development lifecycle and is ideal for candidates who enjoy troubleshooting complex production issues, improving system reliability, and supporting large-scale enterprise applications. This is not a traditional help desk role.
The ideal candidate is curious, proactive, and passionate about problem-solving. Candidates early in their careers with a strong willingness to learn are encouraged to apply.
Location: Blue Ash, OH
Work Arrangement: 100% Onsite (5 Days/Week)
WORK AUTHORIZATION : USC and GC's only
Key Responsibilities
  • Provide Level 3 production support for enterprise applications and supporting infrastructure.
  • Investigate, troubleshoot, and resolve complex application, database, integration, and infrastructure issues.
  • Monitor application performance, system health, logs, and production environments.
  • Partner with development, infrastructure, business, and support teams to resolve incidents within SLA timelines.
  • Participate in major incident management, root cause analysis, and post-incident reviews.
  • Test application and infrastructure changes prior to deployment.
  • Execute and document break/fix activities, service requests, and operational support tasks.
  • Create and maintain operational documentation, troubleshooting guides, and support procedures.
  • Participate in technical design, requirements analysis, implementation planning, and production rollouts.
  • Contribute to coding, configuration, testing, and unit testing when applicable.
  • Support pilot implementations, production deployments, and enterprise rollouts.
  • Participate in Agile ceremonies including planning, refinement, testing, and retrospectives.
  • Improve operational processes through automation and continuous improvement initiatives.
  • Manage assigned initiatives independently while collaborating with cross-functional teams.

Preferred Attributes
  • Strong analytical and problem-solving skills.
  • Curiosity and willingness to learn new technologies.
  • Ownership and accountability for production issues.
  • Ability to remain calm during critical production incidents.
  • Strong collaboration and communication skills.
  • Continuous improvement mindset with a focus on operational excellence.
  • Confidence to identify risks and improve application reliability.

Required Qualifications
  • Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent practical experience).
  • Experience or strong interest in Application Support, Production Operations, Software Engineering, or Site Reliability Engineering (SRE).
  • Excellent troubleshooting and analytical skills.
  • Strong written and verbal communication skills.
  • Ability to work with technical and non-technical stakeholders.
  • Strong ownership mindset with the ability to drive issues through resolution.
  • Ability to prioritize multiple production support activities in a fast-paced environment.
  • Willingness to work onsite five days per week.
  • Ability to participate in an on-call rotation, including evenings, weekends, and holidays.
  • Willingness to travel occasionally for production rollouts and implementation support.

Preferred Skills
Experience with one or more of the following technologies is preferred:
  • Enterprise Point of Sale (POS) or Retail Technology
  • Java Application Support or Development
  • Go (Golang)
  • SQL and Relational Databases
  • MongoDB or other NoSQL Databases
  • Shell Scripting, PowerShell, or Python
  • Splunk, Grafana, or similar monitoring tools
  • ServiceNow or ITSM platforms
  • Jira and Confluence
  • Incident, Problem, and Change Management
  • Root Cause Analysis
  • Agile/Scrum methodologies
  • PCI-DSS or Payment Card Security standards

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