Albany, NY · Remote
$21 - $28.75/hr
Support Desk Analyst Location : Remote We are currently seeking candidates who meet the following qualifications. Responsibilities: * Provide first-level contact and support for users via phone ...
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Albany, NY · Remote
$21 - $28.75/hr
Support Desk Analyst Location : Remote We are currently seeking candidates who meet the following qualifications. Responsibilities: * Provide first-level contact and support for users via phone ...
Reston, VA · On-site
$60 - $80/hr
The Support Desk Analyst provides front-line assistance to users and stakeholders. You will respond to questions, document incidents and service requests, troubleshoot common issues, route ...
Reston, VA · On-site
$60 - $80/hr
The Support Desk Analyst provides front-line assistance to users and stakeholders. You will respond to questions, document incidents and service requests, troubleshoot common issues, route ...
Reston, VA · Hybrid
$70K - $80K/yr
The Support Desk Analyst provides front-line assistance to users and stakeholders. You will respond to questions, document incidents and service requests, troubleshoot common issues, route ...
Reston, VA · Hybrid
$70K - $80K/yr
The Support Desk Analyst provides front-line assistance to users and stakeholders. You will respond to questions, document incidents and service requests, troubleshoot common issues, route ...
Reston, VA · On-site
$70K - $80K/yr
The Support Desk Analyst provides front-line assistance to users and stakeholders. You will respond to questions, document incidents and service requests, troubleshoot common issues, route ...
Reston, VA · On-site
$70K - $80K/yr
The Support Desk Analyst provides front-line assistance to users and stakeholders. You will respond to questions, document incidents and service requests, troubleshoot common issues, route ...
Reston, VA · On-site
$70K - $80K/yr
The Support Desk Analyst provides front-line assistance to users and stakeholders. You will respond to questions, document incidents and service requests, troubleshoot common issues, route ...
Reston, VA · On-site
$70K - $80K/yr
The Support Desk Analyst provides front-line assistance to users and stakeholders. You will respond to questions, document incidents and service requests, troubleshoot common issues, route ...
Charlotte, NC · Hybrid
$19 - $26/hr
Provide technical support for all service desk tickets * Build, configure, and deploy new workstations and laptops * Perform hardware/software troubleshooting and upgrades * Support current Windows ...
Charlotte, NC · Hybrid
$19 - $26/hr
Provide technical support for all service desk tickets * Build, configure, and deploy new workstations and laptops * Perform hardware/software troubleshooting and upgrades * Support current Windows ...
Tampa, FL · On-site
$25/hr
Key Responsibilities 1. Incident & Service Request Support * Receive and respond to help desk requests via phone, email, chat, or ticketing system. * Diagnose and resolve Tier 1 technical issues ...
Tampa, FL · On-site
$25/hr
Key Responsibilities 1. Incident & Service Request Support * Receive and respond to help desk requests via phone, email, chat, or ticketing system. * Diagnose and resolve Tier 1 technical issues ...
Charlotte, NC · On-site
$20 - $27.25/hr
Position Overview We are seeking a Support Desk Technician to join our Managed Services (MSP) team. This role is ideal for a technically skilled, service-oriented professional who thrives on solving ...
Charlotte, NC · On-site
$20 - $27.25/hr
Position Overview We are seeking a Support Desk Technician to join our Managed Services (MSP) team. This role is ideal for a technically skilled, service-oriented professional who thrives on solving ...
Charlotte, NC · On-site
$19 - $26/hr
Provide technical support for all service desk tickets * Build, configure, and deploy new workstations and laptops * Perform hardware/software troubleshooting and upgrades * Support current Windows ...
Charlotte, NC · On-site
$19 - $26/hr
Provide technical support for all service desk tickets * Build, configure, and deploy new workstations and laptops * Perform hardware/software troubleshooting and upgrades * Support current Windows ...
Charlotte, NC · Hybrid
$20 - $27.25/hr
Provide technical support for all service desk tickets * Build, configure, and deploy new workstations and laptops * Perform hardware/software troubleshooting and upgrades * Support current Windows ...
Quick apply
Charlotte, NC · Hybrid
$20 - $27.25/hr
Provide technical support for all service desk tickets * Build, configure, and deploy new workstations and laptops * Perform hardware/software troubleshooting and upgrades * Support current Windows ...
Phoenix, AZ · On-site
$60K - $75K/yr
Client Support Desk Analyst Full Time Client Services US - Alabama, Montgomery, AL, US Salary Range: $60,000.00 To $75,000.00 Annually It's an exciting time to join defi! defi SOLUTIONS is a pioneer ...
Phoenix, AZ · On-site
$60K - $75K/yr
Client Support Desk Analyst Full Time Client Services US - Alabama, Montgomery, AL, US Salary Range: $60,000.00 To $75,000.00 Annually It's an exciting time to join defi! defi SOLUTIONS is a pioneer ...
Reston, VA · On-site
$45K - $55K/yr
The Junior Support Desk Analyst supports front-line assistance for users under the guidance of senior support staff. You will help document user issues, follow troubleshooting procedures, resolve ...
Reston, VA · On-site
$45K - $55K/yr
The Junior Support Desk Analyst supports front-line assistance for users under the guidance of senior support staff. You will help document user issues, follow troubleshooting procedures, resolve ...
Reston, VA · Hybrid
$45K - $55K/yr
The Junior Support Desk Analyst supports front-line assistance for users under the guidance of senior support staff. You will help document user issues, follow troubleshooting procedures, resolve ...
Reston, VA · Hybrid
$45K - $55K/yr
The Junior Support Desk Analyst supports front-line assistance for users under the guidance of senior support staff. You will help document user issues, follow troubleshooting procedures, resolve ...
Reston, VA · On-site
$45K - $55K/yr
The Junior Support Desk Analyst supports front-line assistance for users under the guidance of senior support staff. You will help document user issues, follow troubleshooting procedures, resolve ...
Reston, VA · On-site
$45K - $55K/yr
The Junior Support Desk Analyst supports front-line assistance for users under the guidance of senior support staff. You will help document user issues, follow troubleshooting procedures, resolve ...
San Francisco, CA · On-site
You'll lead and develop the Support Desk Analyst team, drive adherence to SLAs, and collaborate across departments to continuously enhance service quality and operational efficiency. You will also be ...
San Francisco, CA · On-site
You'll lead and develop the Support Desk Analyst team, drive adherence to SLAs, and collaborate across departments to continuously enhance service quality and operational efficiency. You will also be ...
Reston, VA · On-site
You will lead support desk analysts, oversee ticket handling and escalation, maintain support knowledge, and ensure users receive timely, accurate, and professional assistance. Key Responsibilities ...
Reston, VA · On-site
You will lead support desk analysts, oversee ticket handling and escalation, maintain support knowledge, and ensure users receive timely, accurate, and professional assistance. Key Responsibilities ...
Reston, VA · On-site
$90K - $110K/yr
You will lead support desk analysts, oversee ticket handling and escalation, maintain support knowledge, and ensure users receive timely, accurate, and professional assistance. Key Responsibilities ...
Reston, VA · On-site
$90K - $110K/yr
You will lead support desk analysts, oversee ticket handling and escalation, maintain support knowledge, and ensure users receive timely, accurate, and professional assistance. Key Responsibilities ...
$90K - $110K/yr
You will lead support desk analysts, oversee ticket handling and escalation, maintain support knowledge, and ensure users receive timely, accurate, and professional assistance. Key Responsibilities ...
$90K - $110K/yr
You will lead support desk analysts, oversee ticket handling and escalation, maintain support knowledge, and ensure users receive timely, accurate, and professional assistance. Key Responsibilities ...
Reston, VA · On-site
$90K - $110K/yr
You will lead support desk analysts, oversee ticket handling and escalation, maintain support knowledge, and ensure users receive timely, accurate, and professional assistance. Key Responsibilities ...
Reston, VA · On-site
$90K - $110K/yr
You will lead support desk analysts, oversee ticket handling and escalation, maintain support knowledge, and ensure users receive timely, accurate, and professional assistance. Key Responsibilities ...
Tucson, AZ · On-site
$19.75 - $27/hr
Expert Desk Analyst | Service Desk Analyst | Technical Support Analyst Work Environment: Fast-Paced Service Desk, Contact Center, and Employee Support Environment Position Overview We are seeking a ...
Tucson, AZ · On-site
$19.75 - $27/hr
Expert Desk Analyst | Service Desk Analyst | Technical Support Analyst Work Environment: Fast-Paced Service Desk, Contact Center, and Employee Support Environment Position Overview We are seeking a ...
$14.42 - $16.37
3% of jobs
$16.37 - $18.31
8% of jobs
$19.77 is the 25th percentile. Wages below this are outliers.
$18.31 - $20.26
18% of jobs
$20.26 - $22.20
18% of jobs
The median wage is $22.58 / hr.
$22.20 - $24.15
14% of jobs
$25.99 is the 75th percentile. Wages above this are outliers.
$24.15 - $26.09
15% of jobs
$26.09 - $28.04
9% of jobs
$28.04 - $29.98
6% of jobs
$29.98 - $31.93
3% of jobs
$31.93 - $33.87
3% of jobs
$33.87 - $35.82
2% of jobs
$14
$24
$35
| Aspect | Support Desk Analyst | Help Desk Technician |
|---|---|---|
| Certifications | ITIL, CompTIA A+ | CompTIA A+, HDI Support Center Analyst |
| Work Environment | Corporate IT, Service desks | Help desks, Technical support centers |
| Responsibilities | Troubleshooting, user support, incident management | Issue resolution, basic troubleshooting, user assistance |
The Support Desk Analyst and Help Desk Technician roles both involve providing technical support, but Support Desk Analysts typically handle more complex issues and may have broader responsibilities. Help Desk Technicians often focus on basic troubleshooting and user support. Both roles require similar certifications and are found in corporate and support center environments, making them closely related but distinct in scope and complexity.
Cities with the most Support Desk Analyst job openings:
States with the most job openings for Support Desk Analyst jobs include:
For Support Desk Analyst jobs, the most frequently searched job titles are:
Albany, NY • Remote
$21 - $28.75/hr
Other
Re-posted 18 days ago
Job Title: Support Desk Analyst
Location: Remote
We are currently seeking candidates who meet the following qualifications.
Responsibilities:
Qualifications:
