ZipRecruiter

Log In

1

Support Coordinator Jobs in Boca Raton, FL (NOW HIRING)

Cogeco

Specialist, Business Support

Miramar, FL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Technician Support (providing real-time technical troubleshooting, equipment provisioning, and ... Regardless of specialization, the coordinator maintains a strong focus on efficiency, timely ...

Covista

Student Support Liaison

Miramar, FL · On-site

$23 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

In collaboration with the Campus Support Coordinator, plan and facilitate events such as career fairs, open houses, workshops, and graduation. * Assist students with questions regarding local and ...

Covista

Student Support Liaison

Miramar, FL

$23 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

In collaboration with the Campus Support Coordinator, plan and facilitate events such as career fairs, open houses, workshops, and graduation. * Assist students with questions regarding local and ...

Healthcare Support Staffing

Program Coordinator

Sunrise, FL

$15/hr

  • Medical

  • Dental

  • Vision

Company Description HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national ... Are you an experienced Program Coordinator/Healthcare Admin Assistant looking for a new opportunity ...

Sage Dental

Dental Call Center Representative

Boca Raton, FL · On-site

$15.25 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Position Details: * Full-Time Patient Service Support Coordinator (Call Center) * Sage Dental Support Center is located in Boca Raton, FL * 2-week training program provided * Benefits such as Medical ...

previous page

Showing results 41-60

All JobsSupport JobsSupport Coordinator JobsSupport Coordinator Jobs in Boca Raton, FL

Support Coordinator information

See Boca Raton, FL salary details

$11

$21

$34

How much do support coordinator jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for support coordinator in Boca Raton, FL is $21.72, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $24.42 per hour, depending on experience, location, and employer.

What is a support coordinator?

A support coordinator works with health care facilities and government agencies to help patients get the health benefits or services they need. As a support coordinator, you meet with clients and their families to determine what services they need. You check their insurance benefits to confirm eligibility and develop an individualized plan to provide the resources they need for treatment or to improve their quality of life. Those working for private health care companies may coordinate the specific services offered by the organization, scheduling treatments and follow-up appointments. Support coordinators who work for social service agencies may focus on insurance eligibility and getting approval for patient treatments and care.

What are some common challenges support coordinators face when managing multiple client cases simultaneously?

Support Coordinators often manage a high volume of cases, each with unique client needs and varying levels of urgency. Balancing these demands requires strong organizational skills, effective prioritization, and clear communication with clients and service providers. Time management and staying up-to-date with documentation are essential to ensure no client's needs are overlooked. Regular team meetings and collaboration with colleagues can help address complex cases and share strategies for workload management.

What are the key skills and qualifications needed to thrive as a support coordinator, and why are they important?

To thrive as a Support Coordinator, you need strong organizational abilities, case management experience, and typically a relevant qualification in social work, disability services, or community services. Familiarity with client management systems, documentation software, and knowledge of relevant legislation such as the NDIS is often required. Excellent communication, empathy, and problem-solving skills help build trust and effectively support clients’ needs. These competencies ensure that clients receive coordinated, high-quality services tailored to their individual goals and circumstances.
More about Support Coordinator jobs

What are the most commonly searched types of Support jobs in Boca Raton, FL?

The most popular types of Support jobs in Boca Raton, FL are:

What job categories do people searching Support Coordinator jobs in Boca Raton, FL look for?

The top searched job categories for Support Coordinator jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Support Coordinator jobs?

Cities near Boca Raton, FL with the most Support Coordinator job openings:

Support Coordinator jobs near you
Infographic showing various Support Coordinator job openings in Boca Raton, FL as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $45,179 per year, or $21.7 per hour.

Specialist, Business Support

Cogeco

Miramar, FL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago

Job description

Our culture lifts you up-there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated.

Time Type:RegularJob Description :

About Our Company
Breezeline is a dynamic, innovative company providing the very best Internet, TV, and Voice service to the US markets we serve. We Are 'Above And Beyonders,' who consistently strive to surprise and delight our customers by doing the unexpected. We continually look for new and better ways to enrich our customers' lives through connected and memorable experiences.
As the eighth-largest cable operator in the United States, Breezeline reaches more than 1.7 million homes and businesses in 13 states with Internet, TV, Voice and fiber services. Headquartered in Quincy, MA, Breezeline is a subsidiary of Cogeco Communications Inc. (TSX:CCA).

POSITION SUMMARY:

In accordance with established policies, procedures, and service principles, the Field Support Coordinator is responsible for ensuring seamless day-to-day field operations and delivering an optimal level of support to internal vendors, field technicians, and local leadership. Operating within the Field Support Operations department, the incumbent will specialize in one of two critical functions: Technician Support (providing real-time technical troubleshooting, equipment provisioning, and account modifications for field techs) or Dispatch (managing market routing, optimizing daily technician workloads, and facilitating real-time schedule adjustments).

Regardless of specialization, the coordinator maintains a strong focus on efficiency, timely communication, and proactive problem-solving to ensure smooth service completion for our customers.

KEY RESPONSIBILITIES

Core Responsibilities (All Roles)

  • Relationship Management: Building and fostering positive relationships with all customers, field technicians, and local leaders; identifying their needs and responding in a timely, professional manner.

  • Escalation Handling: Escalating complex operational or technical issues as required and appropriate to ensure quick resolution.

  • Customer Excellence: Maintaining constant attentiveness and responsiveness to both external and internal customers' needs, ensuring solutions align with Breezeline's service standards.

Specialty Track: Technician Support

  • Field Ticket Management: Efficiently handles "Support Tasks"-incoming internal tickets submitted by field technicians requesting real-time assistance in the field.

  • Technical Troubleshooting: Provides first-level technical troubleshooting support to field personnel to resolve installation or service disruptions on-site.

  • Account & Order Modifications: Processes time-sensitive order updates in CSG, including cancellations, reschedules, "not-home" status updates, adding/removing equipment, and minor account modifications to adjust customer services.

Specialty Track: Dispatch

  • Market Routing: Strategically routes and manages the daily workload and schedules for field technicians across assigned markets to optimize efficiency.

  • Real-Time Request Management: Monitors and addresses same-day scheduling requests.

  • Leadership Communication: Prepares and communicates critical routing information to local leaders by completing and distributing route sheets each morning and afternoon.

  • Jeopardy Management: Proactively identifies and resolves scheduling conflicts, missed time windows, or overloaded routes to minimize service disruptions.

ESSENTIAL QUALIFICATIONS

Academic Training

  • High School Diploma (or equivalent)

Work Experience

  • 2-4+ years of previous experience in a call center, dispatch, or technical support environment.

  • Proven customer service skills with a demonstrated track record of superior first-call resolution.

  • Demonstrated knowledge of Breezeline processes, internal procedures, or general telecommunications workflows is highly preferred.

  • Performance at a high standard with a history of consistently meeting or exceeding KPI expectations.

  • Specific Competencies

  • Communication: Strong written and verbal communication skills alongside excellent phone etiquette.

  • Problem-Solving: Detail-oriented with a proven ability to analyze situations, troubleshoot technical or logistical problems, and take independent initiative.

  • Adaptability: Open to change with a proactive learning attitude and a strong commitment to contributing to a collaborative team environment.

  • Technical Aptitude: Must have previous experience working with PCs and demonstrated navigation abilities within a Windows environment.

  • Industry Knowledge: A general understanding of the broadband, telecom, cable, and internet industries is a strong asset.

  • Operational Flexibility: Flexibility with respect to hours of work is required. The incumbent must be willing to work variable shifts, including days, evenings, weekends, and general holidays, as business needs evolve.

Available Benefits and Rewards:

  • Competitive Pay & Bonuses:Market-leading base salary with participation in the Employee Bonus Plan.
  • Future Planning:Robust 401(k) plan with a50% company match (up to 5%)and eligibility for the Cogeco Stock Purchase Plan.
  • Health & Security:Comprehensive Medical, Dental, and Vision coverage.Company-paidLife Insurance (1x compensation), Short-Term and Long-Term Disability coverage.
  • Work-Life Balance:Generous PTO, Company-recognized Holidays,Floating Holidays, and a comprehensiveFlex Work Policy.
  • Growth & Well-being:Tuition Reimbursement, opportunities for LinkedIn Learning subscriptions, and a complimentaryHeadspace Membership.

Stay Connected: Complimentary and discounted broadband services (for those in our service area).

For candidates whose primary place of work will be in Maryland, the expected salary range for this specific position is $18.85- $28.27. For candidates whose primary place of work will be in Cleveland, OH, the expected salary range for this specific position is $18.85 - $28.27. For candidates whose primary place of work will be in Virginia, the expected salary range for this specific position is $18.85 - $28.27.

This range represents the annual salary or hourly wage that Breezeline expects to pay for this position at the time of this posting. Individual pay is determined by various factors, including but not limited to job-related skills, relevant experience, education, and specific work location.

Location :Rochester, NHCompany :

Breezeline

At Cogeco, we know that different backgrounds, perspectives, and beliefs can bring critical value to our business. The strength of this diversity enhances our ability to imagine, innovate, and grow as a company. So, we are committed to doing everything in our power to create a more diverse and inclusive world of belonging.

By creating a culture where all our colleagues can bring their best selves to work, we're doing our part to build a more equitable workplace and world. From professional development to personal safety, Cogeco constantly strives to create an environment that welcomes and nurtures all. We make the health and well-being of our colleagues one of our highest priorities, for we know engaged and appreciated employees equate to a better overall experience for our customers.


If you need any accommodations to apply or as part of the recruitment process, please contact us confidentially at inclusion@cogeco.com

Apply