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Online Support Jobs in Boca Raton, FL (NOW HIRING)

5TH HQ LLC

Bookkeeper

Plantation, FL · On-site

$55K - $65K/yr

We are currently looking for an organized and detail-oriented Accounting & Finance Coordinator / Bookkeeper to support daily accounting and inventory tasks using QuickBooks Online. This is a hands-on ...

5TH HQ LLC

Bookkeeper

Fort Lauderdale, FL · On-site

$40K - $52K/yr

Bookkeeper We're currently seeking for a Bookkeeper in Pompano Beach, FL to be responsible of keeping a detailed record of the everyday financial transactions of the organization, such as purchases ...

5TH HQ LLC

Bookkeeper

Fort Lauderdale, FL · On-site

$40K - $52K/yr

Bookkeeper We're currently seeking for a Bookkeeper in Pompano Beach, FL to be responsible of keeping a detailed record of the everyday financial transactions of the organization, such as purchases ...

Varsity Tutors

Social Networking Tutor

Cooper City, FL · Remote

$18 - $40/hr

... online Social Networking tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Varsity Tutors

Social Networking Tutor

Miramar, FL · Remote

$18 - $40/hr

... online Social Networking tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Varsity Tutors

Social Networking Tutor

Sunrise, FL · Remote

$18 - $40/hr

... online Social Networking tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Varsity Tutors

Social Networking Tutor

Fort Lauderdale, FL · Remote

$18 - $40/hr

... online Social Networking tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Trulieve

Dispensary Associate - Part Time

Tamarac, FL · On-site

$14.50/hr

Follow all Trulieve Policies and Procedures as delivery associate ADDITIONAL RESPONSIBILITIES AS ONLINE SUPPORT: * Assist with processing all online orders, including deliveries, in a 2-hour ...

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All JobsOnline Support JobsOnline Support Jobs in Boca Raton, FL

Online Support information

See Boca Raton, FL salary details

$11

$17

$24

How much do online support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for online support in Boca Raton, FL is $17.64, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.38 per hour, depending on experience, location, and employer.

What are online support jobs?

Online support jobs include customer service positions and technical jobs in IT or related fields. As you would expect, the duties for these different positions vary, although some broad responsibilities overlap. As an online customer support worker, your role is to field customer questions through live chat, by text, or via email. Customers may be seeking more information about a specific retail product or types of services your company offers, or may be calling to complain about issues such as missing orders or returns. As an IT support worker, you interact with customers in a similar fashion, but your role is typically to troubleshoot technical problems with computers, networks, or software.

What are online support jobs?

Online Support jobs involve assisting customers or clients through digital channels such as email, chat, or social media. Professionals in these roles help resolve issues, answer questions, and provide information about products or services. They are often the first point of contact for customers seeking help online and play a crucial role in ensuring customer satisfaction. Online Support positions may be found in a variety of industries, including retail, technology, and service sectors.

What are the key skills and qualifications needed to thrive as an online support specialist, and why are they important?

To thrive as an Online Support specialist, you need strong problem-solving abilities, excellent written communication, and a solid understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with help desk software, CRM systems, and live chat platforms is typically required. Patience, empathy, and the ability to remain calm under pressure are standout soft skills for this role. These skills ensure efficient resolution of customer issues, positive customer experiences, and high client satisfaction in fast-paced online environments.

What are some common challenges faced by online support specialists, and how can they be managed effectively?

Online Support specialists often encounter challenges such as handling high volumes of customer inquiries, managing difficult or frustrated customers, and quickly adapting to new technologies or product updates. Effective time management, strong communication skills, and familiarity with helpdesk software can help address these challenges. Regular training sessions and collaboration with team members also play a key role in ensuring issues are resolved efficiently while maintaining a positive customer experience.

What is the difference between Online Support vs Customer Service Representative?

AspectOnline SupportCustomer Service Representative
CredentialsTypically requires technical knowledge, basic certifications, or training in specific software or platformsOften requires communication skills, customer service training, and sometimes a high school diploma or equivalent
Work EnvironmentPrimarily remote, working through online chat, email, or ticket systemsCan be remote or in-office, interacting with customers via phone, email, or in person
Industry UsageCommon in tech, e-commerce, and software companiesWidely used across retail, telecom, and service industries

Online Support and Customer Service Representatives both focus on assisting customers, but Online Support emphasizes technical help via digital channels, while Customer Service Representatives handle general inquiries and support through various communication methods. The roles often overlap but differ mainly in technical complexity and communication channels.

More about Online Support jobs

What are the most commonly searched types of Support jobs in Boca Raton, FL?

The most popular types of Support jobs in Boca Raton, FL are:

What are popular job titles related to Online Support jobs in Boca Raton, FL?

For Online Support jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Online Support jobs in Boca Raton, FL look for?

The top searched job categories for Online Support jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Online Support jobs?

Cities near Boca Raton, FL with the most Online Support job openings:

Online Support jobs near you
Infographic showing various Online Support job openings in Boca Raton, FL as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $36,697 per year, or $17.6 per hour.

Online Technology Specialist

Palm Beach State College

Lake Worth, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Palm Beach State College rating

8.4

Company rating: 8.4 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

102nd of 630 rated colleges and universities

Job description

Join our team!
What We Offer
At Palm Beach State College, you will discover a place where ideas come to life and the heartbeat of a county begins. By joining us, you will be exposed to professionals from across the U.S. and abroad who are the strivers, reinventors, explorers, and influencers dedicated to developing talent that fills the most needed workforce roles. As the Panthers, we embrace a community of belonging, caring, and connection for our students and employees. We seek creative individuals to help PBSC fulfill its mission of inspiring hope, advancing skills, and transforming lives.
About this role
Under general direction, responsible for and performing a variety of complex and technical tasks related to learning technology applications administration, online student support, and user operational duties in support of academic application systems. Serves as the primary contact for resolving faculty and student learning technology issues, including but not limited to Online Learning Management platforms, and related online support systems.
What a day of an Online Technology Specialist looks like:
  • Provides support to faculty and students using Online Learning Management platforms, web portals, instructional technologies, academic media technologies, and related online learning support systems.
  • Maintains, modifies, customizes, upgrades, and troubleshoots assigned academic application systems and technologies to meet user needs and ensure availability and access to various applications and instructional technologies.
  • Maintains online course management system, knowledge base, video repository, technical how-to resources, and other key Online support platforms.
  • Provides assistance to faculty in identifying at-risk online students and provides assistance to these students with additional course orientation, assistance referrals, and other support services.
  • Supports the operation, scheduling, coordination, and use of the TV Production and Podcast Studio for online learning, instructional media, faculty lecture recording, course media development, student media projects, and related academic activities.
  • Facilitates and supports live student technology webinars, course orientations, Canvas walkthroughs, technology readiness sessions, and live question-and-answer support related to online learning technologies.
  • Maintains both professional and technical knowledge by attending educational workshops and pursuing related professional development opportunities.
  • Performs other job-related duties as assigned.

We'd love to hear from you if you have the following:
Education and Experience:
  • Associate's degree and four years of related experience; or high school diploma or GED and six years of related experience

Knowledge of:
  • Online Course Management systems (i.e., Canvas or similar)
  • Troubleshooting and resolving issues in browser-based applications and platforms
  • Principles of issue escalation and user support
  • Instructional technologies and best practices in online education
  • Basic HTML and web publishing practices
  • Microsoft Office 365 suite or similar applications

Skilled in:
  • Attention to detail while maintaining effective time and task management
  • Analyzing technical issues and identifying root causes
  • Prioritizing and managing multiple tasks and deadlines
  • Communicating with technical support and working collaboratively on cross-departmental projects
  • Creative thinking and problem solving to explore new technology, processes, and approaches
  • Managing educational tools and systems

Ability to:
  • Effectively communicate verbally and in writing on a regular basis with internal and external customers, build relationships, manage customer expectations, and take responsibility for a high level of service
  • Interact in a positive manner with diverse populations and varying education levels of students, faculty, staff, and the public
  • Clearly and concisely document technical issues, troubleshooting solutions, and system configurations
  • Learn and adapt to new technologies quickly and efficiently

Licenses, Registration, Certifications, or Special Requirements:
  • Regular physical attendance required

Preferred, but not a must:
Licenses, Registration, Certifications, or Special Requirements:
  • Completion of the Canvas Certified Technical Admin (CCTA) training

Work Environment and Physical Demand - Frequency
Lift or carry objects weighing 10 to 25 pounds. - Occasionally
Reach and grasp objects. - Daily
Sit for extended periods of time. - Daily
Stand for extended periods of time. - Occasionally
Use of video display terminal. - Daily
Use of manual dexterity and fine motor skills. - Daily
Repetitive movement of wrists, hands, fingers. - Daily
Communicate information verbally. - Daily
Communicate information in writing. - Daily
Receive and understand information through oral and written communication. - Daily
Proofread and check documents for accuracy. - Daily
Operate a motor vehicle. - Occasionally
Work a fluctuating work schedule. - Occasionally
This job description is intended to be generic in nature and describe the essential functions of the job. It is not an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities, and overtime eligibility may vary based on the specific tasks assigned to the position.
The minimum base pay for this position starts at $23.51 per hour; however, the offer may vary based on the candidate's education and experience.
Certain service members and veterans, and the spouses and family members of such service members and veterans, receive preference and priority. Certain service members may be eligible to receive waivers for postsecondary educational requirements, in the employment by the state and its political subdivisions and are encouraged to apply for the positions being filled.
This position is open until filled with a first initial review on July 8, 2026.
Wait, there is more!
  • Culture: Be part of an inclusive, Panther First environment where every role has a purpose, and employees have a sense of belonging.
  • Education Benefits: Tuition fee waiver at PBSC, tuition reimbursement, degree recognition award, educational leave, and more. Public Service Loan Forgiveness institution.
  • Health and Wellness: Medical, dental, vision, disability, life insurance, parental leave, and more.
  • Generous Time Off: Vacation, sick leave, holidays, and spring and winter breaks offering additional paid time off.
  • Panther Perks: Potential remote or hybrid opportunities, wellness programs, and apps related to stress management, nutrition, meditation, and more.
  • Professional Development: Leadership programs, professional learning workshops, and more.
  • Retirement Investments: State retirement plan options and voluntary 403(b) and 457 plans.
READY TO APPLY? Here's your application preparation!
Please review the following information to apply for a position at Palm Beach State College:
  • Carefully review the minimum qualifications advertised for the available position, as only applicants meeting the minimum requirements will be considered.
  • Background Check/ Drug Screen may be required based on the specific requirements of the position for which the application is being submitted. Employment is contingent upon passing a drug test and completing a criminal background investigation.
  • An essential goal of the Office of Human Resources is to respond to all applicants once a selection is made. Please take notice of the position closing date advertised. Whenever positions are filled, the Office of Human Resources responds to all applicants who have submitted applications.
  • The College conducts its employment activity within the State of Florida except for occasional brief and temporary pre-approved periods related to college travel.

Application Deadline
This position is open until filled

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