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Support Coordinator Jobs in Boca Raton, FL (NOW HIRING)

BPC HOME SERVICE

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Operations Coordinator (In Office)

Deerfield Beach, FL · On-site

$45K - $50K/yr

... Coordinator. This person will assist management and department leaders with assigned projects ... Support the COO on projects related to marketing, sales, and office initiatives. * Update ...

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MyFlorida

QSI ASSESSOR - OPS - 67940067

Lake Worth, FL · Hybrid

$22/hr

Refer persons and family members to their Waiver or Pre-enrollment Support Coordinator for provider information and available resources in the community, based on needs identified during the ...

AMN Healthcare

Recruitment Coordinator

Boca Raton, FL

$18.25 - $22.75/hr

Proud holder of The Joint Commission's Gold Seal of Approval for Staffing Companies since 2006 Job Summary The Support Coordinator II, Staffing & Recruitment is responsible for identifying, engaging ...

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Support Coordinator information

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How much do support coordinator jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for support coordinator in Boca Raton, FL is $21.72, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $24.42 per hour, depending on experience, location, and employer.

What is a support coordinator?

A support coordinator works with health care facilities and government agencies to help patients get the health benefits or services they need. As a support coordinator, you meet with clients and their families to determine what services they need. You check their insurance benefits to confirm eligibility and develop an individualized plan to provide the resources they need for treatment or to improve their quality of life. Those working for private health care companies may coordinate the specific services offered by the organization, scheduling treatments and follow-up appointments. Support coordinators who work for social service agencies may focus on insurance eligibility and getting approval for patient treatments and care.

What are the key skills and qualifications needed to thrive as a support coordinator, and why are they important?

To thrive as a Support Coordinator, you need strong organizational abilities, case management experience, and typically a relevant qualification in social work, disability services, or community services. Familiarity with client management systems, documentation software, and knowledge of relevant legislation such as the NDIS is often required. Excellent communication, empathy, and problem-solving skills help build trust and effectively support clients’ needs. These competencies ensure that clients receive coordinated, high-quality services tailored to their individual goals and circumstances.

What are some common challenges support coordinators face when managing multiple client cases simultaneously?

Support Coordinators often manage a high volume of cases, each with unique client needs and varying levels of urgency. Balancing these demands requires strong organizational skills, effective prioritization, and clear communication with clients and service providers. Time management and staying up-to-date with documentation are essential to ensure no client's needs are overlooked. Regular team meetings and collaboration with colleagues can help address complex cases and share strategies for workload management.
More about Support Coordinator jobs

What are the most commonly searched types of Support jobs in Boca Raton, FL?

The most popular types of Support jobs in Boca Raton, FL are:

What job categories do people searching Support Coordinator jobs in Boca Raton, FL look for?

The top searched job categories for Support Coordinator jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Support Coordinator jobs?

Cities near Boca Raton, FL with the most Support Coordinator job openings:

Support Coordinator jobs near you
Infographic showing various Support Coordinator job openings in Boca Raton, FL as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $45,179 per year, or $21.7 per hour.

Technology Support Coordinator

Apex Informatics

Pompano Beach, FL • On-site

Other

Posted 28 days ago

Job description

Positions Summary: Responsible for overseeing daily operations across support teams to ensure timely resolution of incidents, service requests, and system issues. This role assigns tasks, monitors staff performance, and provides training to maintain high-quality service. Serves as the primary escalation point, collaborating with IT groups and users on problem resolution and change management. Ensure system availability by tracking performance metrics, preparing reports, maintaining documentation, and leading continuous improvement efforts.
Job Responsibilities:
  • Manage the day-to-day activities of the team, including prioritizing support, delegating work, monitoring and reporting trends (including security incident awareness), and ensuring efficient service delivery by leveraging IT support specialists.
  • Serve as a high-level resource for the team and act as the primary escalation point for customer service-related issues.
  • Assist with monitoring and tracking inventory for the Information Technology cost center.
  • Work closely with IT leadership to identify areas for improvement in processes and workflows, and implement strategies to enhance overall efficiency, user satisfaction, and service quality.
  • Monitor, analyze, and recommend improvements to work processes for increased efficiency, while keeping the knowledge library up to date to ensure the best experience for customers and IT team members.
  • Collaborate with other IT departments to ensure that all service tickets for the assigned unit are responded to and resolved promptly.
  • Perform Quality Assurance checks on customer incidents, onsite or at remote locations, ensuring that Service Level Agreements are met.
  • Coordinate and schedule audiovisual setups and provide video conferencing support.
  • Travel to remote locations to provide support, as needed.
  • Perform other duties as assigned.

Required Skills:
  • Associate or bachelor's Degree or technical institute degree/certificate in Computer Science, Information Systems, or other related field. Or equivalent work experience.
  • A minimum of 5 years of IT work experience in computer operations with exposure to multiplatform environments. Requires experience in leading teams and projects.
  • Previous experience using a ticketing system to manage support requests and monitor trends.
  • Ability to manage multiple priorities and work independently or as part of a team.
  • Capacity to perform effectively in high-pressure situations, with strong organizational and time-management skills.
  • Strong technical troubleshooting skills for both hardware and software issues.
  • Understanding help desk processes and service management principles.
  • Supervisory skills, including the ability to motivate, develop, and empower team members.
  • Onsite hours of operation are between 8:00 a.m. and 5:00 p.m., Monday through Friday.
  • Ability to lift to 50 pounds.

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