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Support Associate Jobs in Ontario (NOW HIRING)

Walmart

Office Support Associate

Oakville, ON · On-site

CA$18.55/hr

Working as an Office Support Associate at Walmart Canada is a great opportunity to build valuable skills in retail operations and customer service. In this role, you support store success by ...

RH

Gallery Support Associate

Toronto, ON · On-site

RH is seeking a Gallery Support Associate to join our team in providing world-class service to guests while taking great care of our equipment and facilities. YOUR RESPONSIBILITIES * Live Our Vision ...

H2O4Life

Customer Support Associate

Cambridge, ON · On-site

CA$70K - CA$80K/yr

Customer Support Associate Join H2O4Life - a proudly Canadian company dedicated to providing sustainable water solutions. We offer competitive pay, performance bonuses, and paid training -- no prior ...

Schema App

Customer Support Associate

Guelph, ON · On-site

About the Role The Customer Support Associate is a critical execution role responsible for delivering high-quality, precise, and timely support across customer accounts.You will operate at the center ...

Manulife

Sales Support Associate

Waterloo, ON · Hybrid

CA$45K - CA$76K/yr

The Business Initiatives Coordinator is a key support role for our members of the team of wealth advisors delivering wealth and retirement advice to Manulife clients. The Business Initiatives ...

Tory Burch

You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're ...

Manulife

Sales Support Associate

Toronto, ON · Hybrid

CA$45K - CA$76K/yr

The Business Initiatives Coordinator is a key support role for our members of the team of wealth advisors delivering wealth and retirement advice to Manulife clients. The Business Initiatives ...

Tory Burch

You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're ...

Walmart

CA$18.55/hr

Working as an Office Support Associate at Walmart Canada is a great opportunity to build valuable skills in retail operations and customer service. In this role, you support store success by ...

Omnicom

Cafe Coordinator Support Associate

Toronto, ON · On-site

$22 - $25/hr

We are seeking a compassionate and dependable Cafe Coordinator Support Associate with experience supporting individuals with an intellectual disability, as well as prior coffee shop or food service ...

Tapestry, Inc.

Sales Support Associate I

Vaughan, ON · On-site

The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting ...

Tapestry, Inc.

The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting ...

Tapestry, Inc.

Sales Support Associate II

Ottawa, ON · On-site

The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting ...

Tapestry, Inc.

The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting ...

Tapestry, Inc.

Sales Support Associate III

Ottawa, ON · On-site

The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting ...

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All JobsSupport Associate JobsSupport Associate Jobs in Ontario

Support Associate information

See Ontario salary details

$8

$19

$32

How much do support associate jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for support associate in Ontario is $19.03, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $28.85 per hour, depending on experience, location, and employer.

What is a support associate?

Support Associates are professionals who assist customers or internal teams by resolving issues, answering inquiries, and providing guidance on products or services. They typically work in customer service departments, help desks, or technical support centers. Their main goal is to ensure customer satisfaction and facilitate smooth operations by addressing problems promptly and effectively. Support Associates may communicate with clients via phone, email, chat, or in person, depending on the organization and industry.

What are the key skills and qualifications needed to thrive as a support associate?

To thrive as a Support Associate, you need strong problem-solving abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with help desk software, ticketing systems, and common office applications is typically required. Patience, clear communication, and a positive attitude help you excel when addressing customer concerns. These skills are crucial for ensuring efficient resolution of issues and maintaining customer satisfaction in a support environment.

How does a support associate typically collaborate with other departments to resolve customer issues?

Support Associates frequently work alongside teams such as Technical Support, Sales, and Product Development to resolve customer inquiries efficiently. When faced with complex issues, they escalate cases to specialized teams, ensuring customers receive accurate and timely solutions. Regular communication and updates with these departments are essential, making teamwork and clear documentation key parts of the role. This cross-functional collaboration not only helps customers but also provides Support Associates with valuable exposure to different areas of the company.

What is the difference between Support Associate vs Customer Service Representative?

AspectSupport AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail, technical support, healthcare settingsCall centers, retail stores, online support channels
Employer & Industry UsageTech companies, retail, healthcare, telecommunicationsRetail, telecom, banking, hospitality

Support Associates and Customer Service Representatives often perform similar roles in assisting customers. Support Associates may focus more on technical or product-specific support, while Customer Service Representatives handle general inquiries and service issues. Both roles require strong communication skills and are vital in customer-facing industries.

What are the most commonly searched types of Support jobs in Ontario?

The most popular types of Support jobs in Ontario are:

What cities in Ontario are hiring for Support Associate jobs?

Cities in Ontario with the most Support Associate job openings:

Infographic showing various Support Associate job openings in Ontario as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,590 per year, or $19 per hour.

Service Support Associate

Hamilton, ON • On-site

Hamilton Child and Family Supports
See more jobs at Hamilton Child and Family Supportsexternal

CA$54K - CA$63K/yr

Contractor

Posted 2 days ago

New

Job description

Employment Opportunity:
Hamilton Child and Family Supports was established in 1894 as a not-for-profit charitable organization, mandated under the Child, Youth and Family Services Act of Ontario, focusing on the well-being and protection of children. The organization is committed to the strengthening of families, while valuing diversity and promoting equity.

We are dedicated to building a workforce that reflects the diversity of the community in which we live and serve. The organization encourages applications from all qualified individuals.

We believe that we are all responsible, committed, and accountable to each other to promote a culture where everyone is welcomed, heard, respected, and valued. We commit to challenging and interrupting behaviours of racism, discrimination, disrespect, intolerance, harassment, and bullying as we strive toward an environment of learning, care and respect for each other; a place where the voices of equity-deserving individuals will be heard and acted upon as we continue our journey of healing, inclusivity, equity and growth.

We are currently seeking a skilled and committed individual to join our team as a:
Service Support Associate
$54,488 to $63,740
Temporary Full-Time (up to 1 year contract)
Existing position

Reporting to a Unit Supervisor, these positions are designed to provide assistance and support to Child Protection workers in the Assessment and Support, Permanency and Resource Departments along with ad hoc support across all other agency Departments.

Responsibilities:
Reception & Switchboard:
  • Create and maintain a professional, calm, and welcoming environment for service recipients, visitors, and staff.
  • Answer and redirect incoming calls promptly and professionally.
  • Greet, screen, and direct walk-ins, service recipients, and visitors to appropriate staff or services.
  • Maintain visitor logs and ensure compliance with security protocols.
  • Operate the switchboard and paging systems.
  • Monitor panic button light and respond in line with established safety protocols.
  • Unlock and secure the reception area at opening and closing times.

Administrative & Clerical Support:
  • Prepare and process courier packages and mail (incoming and outgoing).
  • Perform scanning, data entry, and document management support for Service and Non-Service, adhering to established records management practices and utilizing appropriate equipment as necessary.
  • Support scheduling, documentation, and other administrative tasks as directed.

Volunteer Transportation Coordination & Family Support:
  • Schedule and coordinate volunteer driver assignments in a timely and cost-effective manner.
  • Communicate changes (e.g., cancellations, address updates, time adjustments) to volunteers and staff.
  • Maintain accurate records of drive requests, schedules, and monthly statistics in the organization's database.
  • Review and verify volunteer driver expense sheets for accuracy.
  • Assist with onboarding and orienting new volunteer drivers.
  • Act as a point of contact for volunteers, addressing concerns or logistical issues.
  • Ensure compliance with transportation safety standards, including car seat regulations.
  • Organize and facilitate car seat information/training sessions for staff, volunteers, and foster parents.
  • May transport children in emergency situations; (such as car breakdown of volunteer driver on route).

Qualifications:
  • Post-secondary education in business, office administration, social services, or related field, or equivalent work experience.
  • Strong organizational and interpersonal skills with proven ability to multi-task.
  • Excellent verbal and written communication skills, including professional and courteous phone etiquette.
  • Demonstrated customer service orientation, with ability to work effectively in sensitive or crisis situations.
  • Computer literacy with proficiency in office software and in-house databases.
  • Experience with switchboard/console systems an asset.
  • Valid driver's license, appropriate automobile insurance coverage and a safe driving record.
  • Knowledge of transportation safety practices and ability to assist service recipients with mobility or accessibility needs.
  • Prior experience in administrative support, client services, or transportation coordination preferred.

As an employer, Hamilton Child and Family Supports is committed to:
  • A culture of inclusiveness and diversity reflecting our diverse service recipients, staff, and community alike.
  • Providing barrier-free and accessible employment practices.
  • In accordance with the Ontario Human Rights Code providing accommodation supports during the selection and interview process if required.

All employees of the organization are expected to demonstrate respect, empathy, and accountability to the children and families we serve and each other, and to attend work regularly as regular attendance is critical to maintaining the highest quality and level of service expected in delivering care to the children and families of our community.

Interested applicants should submit a current resume to careers@hamiltoncfs.ca or by Fax: (905) 522-1089, clearly indicating the Job Posting Number File 035/26 by September 18, 2026.

HCFS does not utilize Artificial Intelligence (AI) technologies in our recruitment or selection process.

We thank all applicants for their interest in Hamilton Child and Family Supports, however, we will only contact those selected for an interview.