ZipRecruiter

Log In

1

Support Associate Jobs in Toronto, ON (NOW HIRING)

Walmart

Office Support Associate

Oakville, ON · On-site

CA$18.55/hr

Working as an Office Support Associate at Walmart Canada is a great opportunity to build valuable skills in retail operations and customer service. In this role, you support store success by ...

RH

Gallery Support Associate

Toronto, ON · On-site

RH is seeking a Gallery Support Associate to join our team in providing world-class service to guests while taking great care of our equipment and facilities. YOUR RESPONSIBILITIES * Live Our Vision ...

Schema App

Customer Support Associate

Guelph, ON

About the Role The Customer Support Associate is a critical execution role responsible for delivering high-quality, precise, and timely support across customer accounts.You will operate at the center ...

Manulife

Sales Support Associate

Toronto, ON · Hybrid

CA$45K - CA$76K/yr

The Business Initiatives Coordinator is a key support role for our members of the team of wealth advisors delivering wealth and retirement advice to Manulife clients. The Business Initiatives ...

Omnicom

Cafe Coordinator Support Associate

Toronto, ON · On-site

$22 - $25/hr

We are seeking a compassionate and dependable Cafe Coordinator Support Associate with experience supporting individuals with an intellectual disability, as well as prior coffee shop or food service ...

Tapestry, Inc.

Sales Support Associate I

Vaughan, ON · On-site

The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting ...

Tapestry, Inc.

Sales Support Associate I

Vaughan, ON · On-site

The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting ...

Tapestry, Inc.

Sales Support Associate II

Vaughan, ON · On-site

The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting ...

Tapestry, Inc.

Sales Support Associate III

Vaughan, ON · On-site

The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting ...

next page

Showing results 1-20

All JobsSupport Associate JobsSupport Associate Jobs in Toronto, ON

Support Associate information

What is a support associate?

Support Associates are professionals who assist customers or internal teams by resolving issues, answering inquiries, and providing guidance on products or services. They typically work in customer service departments, help desks, or technical support centers. Their main goal is to ensure customer satisfaction and facilitate smooth operations by addressing problems promptly and effectively. Support Associates may communicate with clients via phone, email, chat, or in person, depending on the organization and industry.

What are the key skills and qualifications needed to thrive as a support associate?

To thrive as a Support Associate, you need strong problem-solving abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with help desk software, ticketing systems, and common office applications is typically required. Patience, clear communication, and a positive attitude help you excel when addressing customer concerns. These skills are crucial for ensuring efficient resolution of issues and maintaining customer satisfaction in a support environment.

How does a support associate typically collaborate with other departments to resolve customer issues?

Support Associates frequently work alongside teams such as Technical Support, Sales, and Product Development to resolve customer inquiries efficiently. When faced with complex issues, they escalate cases to specialized teams, ensuring customers receive accurate and timely solutions. Regular communication and updates with these departments are essential, making teamwork and clear documentation key parts of the role. This cross-functional collaboration not only helps customers but also provides Support Associates with valuable exposure to different areas of the company.

What is the difference between Support Associate vs Customer Service Representative?

AspectSupport AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail, technical support, healthcare settingsCall centers, retail stores, online support channels
Employer & Industry UsageTech companies, retail, healthcare, telecommunicationsRetail, telecom, banking, hospitality

Support Associates and Customer Service Representatives often perform similar roles in assisting customers. Support Associates may focus more on technical or product-specific support, while Customer Service Representatives handle general inquiries and service issues. Both roles require strong communication skills and are vital in customer-facing industries.

What are the most commonly searched types of Support jobs in Toronto, ON?

The most popular types of Support jobs in Toronto, ON are:

What cities near Toronto, ON are hiring for Support Associate jobs?

Cities near Toronto, ON with the most Support Associate job openings:

Infographic showing various Support Associate job openings in Toronto, ON as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Office Support Associate

Oakville, ON • On-site

Walmart
Retail • 10K+ employees
Learn more about Walmartexternal

CA$18.55/hr

Full-time

Re-posted 3 days ago

Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 22,733 frontline employees who took The Breakroom Quiz

Job description

Position Summary...Working as an Office Support Associate at Walmart Canada is a great opportunity to build valuable skills in retail operations and customer service. In this role, you support store success by maintaining financial accuracy, pricing integrity, inventory control, and profitability, while helping ensure smooth daily operations. As part of the team, you contribute to a well run store environment and a positive experience for both customers and associates. This role is well suited for individuals looking for an engaging position in customer service or retail.What you'll do...

WHAT YOU'LL DO
Reporting and Administrative Support
Prints, sorts, and reviews key reports, including Warehouse Receiving Detail, Inventory Tracking, No-Item Movement, Store Clearance Listings, Inventory Adjustments, and Markdown-to-Zero reports. Reviews exception reports and takes appropriate action to support store operations.
System and Process Management
Works AMP+ and BPM items and processes required D38 and D40 MTRs accurately and on time.
Receiving, DSD, and Claims Support
Reviews and works receiving reports, including items over three days old, NOF and local items, scanning exceptions, and markup/markdown reports. Provides support to DSD and Claims as needed to ensure timely resolution.
Shrink Prevention and Merchandise Controls
Actively supports shrink prevention by ensuring repaired and recalled merchandise is handled correctly, return procedures are followed, and UPC key controls are maintained through proper handling and control of all UPC documentation.
Financial Controls and Accounting Compliance
Ensures invoicing key controls are followed by supporting timely payments for merchandise and services. Follows accounting key controls by supporting ATM and Self-Checkout replenishment, daily cash pickups, identifying cash variances, processing cash fund transfers, completing bank deposits, researching and challenging chargebacks, completing TRM procedures, and reconciling key journal accounts.
Flexibility (Availability/Work Schedule)
Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runssmoothlyand customers receive consistent, high-quality service.
POTENTIAL CHALLENGES IN THIS ROLE
High Task Volume in a Fast-Paced Environment
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.
Physical Demands
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.
WHY YOU'LL ENJOY WORKING HERE
Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.
Appreciation for Your Efforts
Your contributions are recognized and valued.
Career Growth Opportunities
Build your skills and advance your career with us.
Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.55.

Le taux horaire minimum pour ce poste debute a 18.55.Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or olderPreferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location...

234 Hays Blvd, Oakville, ON L6H 6M4, CanadaAre you currently a Walmart associate?Please login to your Workday account and use the Find Jobs report to apply for this job.
  • Find Jobs

Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

What Walmart employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Walmart logo

About Walmart

Sourced by ZipRecruiter

From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail and transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

Social media

FacebookTwitter

View All Walmart Jobs

Apply