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Weekend Support Jobs in Toronto, ON (NOW HIRING)

WilsonCTS

Senior QA Test Lead

Toronto, ON

CA$80 - CA$100/hr

Onsite (with flexibility needed for extended hours/weekend support during releases and cutovers) About the Opportunity A leading Ontario-based retail organization undergoing a major enterprise ...

Sanimax

ERP Solutions Architect

Guelph, ON · Hybrid

Occasional evening or weekend support or deployment work is required for this role. Why Join Sanimax * Competitive annual salary and yearly bonus * Full-time, permanent position, Monday to Friday

Sanimax

ERP Solutions Architect

Hamilton, ON · Hybrid

Occasional evening or weekend support or deployment work is required for this role. Why Join Sanimax * Competitive annual salary and yearly bonus * Full-time, permanent position, Monday to Friday

Mor-innovative HR

Logistics Coordinator

Woodbridge, ON · Hybrid

CA$50K - CA$70K/yr

After-hours and periodic weekend support will be required. Key Responsibilities Freight Coordination & Booking * Quote clients and negotiate competitive FTL and LTL rates with carriers * Book ...

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How much do weekend support jobs pay per hour?

As of May 28, 2026, the average hourly pay for weekend support in Toronto, ON is $17.09, according to ZipRecruiter salary data. Most workers in this role earn between $13.76 and $19.04 per hour, depending on experience, location, and employer.

What Are Weekend Support Jobs?

Weekend support jobs include a variety of roles in tech support, customer service, and similar positions. Most of these jobs are part-time and take place Saturday-Sunday, but some companies have other definitions of weekend shifts and could start them as early as Thursday. In this type of role, you may work at a call center, in an office environment, or virtually from home to answer questions, troubleshoot problems, and otherwise provide help to customers or other employees. Many details of this job vary by company. For example, if an employer sells enterprise software, weekend support positions may focus on answering questions from users trying to perform specific tasks with that software.

What are the key skills and qualifications needed to thrive as a Weekend Support, and why are they important?

To thrive as a Weekend Support professional, you typically need strong customer service skills, problem-solving abilities, and familiarity with company protocols or relevant industry knowledge. Experience with ticketing systems, CRM software, and sometimes basic troubleshooting tools is often required. Excellent communication, reliability, and the ability to remain calm under pressure are crucial soft skills for this role. These qualities ensure that customer issues are efficiently resolved and service standards are maintained during off-peak hours.

What are the typical responsibilities and expectations for someone working in a Weekend Support role?

In a Weekend Support role, you are primarily responsible for providing customer or technical assistance during weekends when regular staff may be unavailable. This often involves responding to urgent inquiries, troubleshooting issues, escalating problems as needed, and documenting actions taken. You may work independently or as part of a small team, collaborating with weekday staff to ensure seamless handoff and continuity of support. Flexibility, strong communication skills, and the ability to handle high-pressure situations are valuable in this role, as weekend shifts can sometimes bring unexpected challenges.

What are Weekend Support roles?

Weekend Support roles are positions that provide assistance, technical support, or customer service specifically during the weekend. These roles are crucial for companies that operate outside standard weekday hours, ensuring customers or users receive help when they need it most. Weekend Support staff may work in IT, customer service, healthcare, or other industries, responding to inquiries, troubleshooting issues, and maintaining service continuity. Shifts typically cover Saturdays and Sundays, and may include evenings or nights depending on the employer's needs.

What is the difference between Weekend Support vs Customer Service Representative?

AspectWeekend SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; often customer service training
Work EnvironmentCall centers, retail, healthcare, or hospitality during weekendsCall centers, retail, or office settings, primarily weekdays but often includes weekends
Employer & Industry UsageRetail, healthcare, hospitality, logisticsRetail, telecommunications, finance, and service industries
Common Search & ComparisonYesYes

Weekend Support roles focus on providing assistance during weekends, often in retail, healthcare, or hospitality sectors, with similar credentials to customer service roles. Customer Service Representatives typically work weekdays but may also cover weekends, handling customer inquiries across various industries. While both roles involve communication and problem-solving, Weekend Support is specifically tailored for weekend shifts, making it ideal for those seeking weekend employment opportunities.

More about Weekend Support jobs
What are the most commonly searched types of Support jobs in Toronto, ON? The most popular types of Support jobs in Toronto, ON are:
What are popular job titles related to Weekend Support jobs in Toronto, ON? For Weekend Support jobs in Toronto, ON, the most frequently searched job titles are:
What job categories do people searching Weekend Support jobs in Toronto, ON look for? The top searched job categories for Weekend Support jobs in Toronto, ON are:
What cities near Toronto, ON are hiring for Weekend Support jobs? Cities near Toronto, ON with the most Weekend Support job openings:
Weekend Support jobs near you

Senior QA Test Lead

WilsonCTS

Toronto, ON

CA$80 - CA$100/hr

Other

Posted 8 days ago

Job description

Senior QA Test Lead - Retail Transformation Program

Rate: $80-$100/hour 
Duration: 6 months (initial)
Location: Toronto, ON - 100% Onsite (5 days/week)
Work Model: Onsite (with flexibility needed for extended hours/weekend support during releases and cutovers)

About the Opportunity

A leading Ontario-based retail organization undergoing a major enterprise modernization program is seeking a Senior QA Test Lead to drive end-to-end testing strategy and execution across complex, integrated business systems.

This role sits at the center of a large-scale retail transformation initiative, covering SAP, POS, supply chain, and digital integration landscapes. You will lead multiple testing streams, coordinate cross-functional teams, and ensure high-quality delivery across frequent releases and deployment cycles.

Key Responsibilities
  • Define and own the overall test strategy and detailed test plans across functional, integration, system, and UAT phases
  • Lead and manage multiple testing streams across SIT, regression, end-to-end, performance, and UAT testing
  • Oversee testing teams (onsite, nearshore, offshore) including test analysts and specialists
  • Coordinate closely with development, architecture, DevOps, and vendor teams
  • Manage defect lifecycle (logging, triage, prioritization, resolution tracking) using tools such as Jira/ALM/Octane
  • Ensure test coverage for both functional and non-functional requirements
  • Drive integration of testing activities within CI/CD pipelines and DevOps environments
  • Support test environment and test data readiness in collaboration with technical teams
  • Provide clear test progress reporting, metrics, risk tracking, and release readiness updates
  • Participate in go/no-go release decisions and sign-off processes
  • Mentor and guide QA team members, ensuring adherence to best practices and quality standards
  • Identify risks early and implement mitigation strategies to support successful releases
  • Prepare estimates, manage testing schedules, scope, and resource planning
Required Experience
  • 5-8 years of experience leading business application/software testing using tools such as ALM and/or Octane
  • Strong experience analyzing functional, technical, and non-functional requirements and translating them into test cases and scripts
  • 5-8 years leading testing in Agile environments
  • Experience leading testing for digital and enterprise solutions, including:
    • Web / eCommerce platforms
    • Mobile applications (iOS/Android)
    • APIs and system integrations
  • Experience integrating testing into CI/CD pipelines and DevOps toolchains (e.g., Jenkins, GitHub, Docker, cloud environments)
  • Proven experience creating test strategies covering full lifecycle (SIT, UAT, performance, regression)
  • Experience managing multiple testing streams and cross-functional teams
  • Strong leadership, communication, and stakeholder management skills
Must-Have Domain Experience

Hands-on experience in one or more of the following enterprise platforms:

  • SAP (preferred)
  • Manhattan Active Warehouse Management (MAWM)
  • Blue Yonder (BY) Suite
  • GK POS / Retail Store Systems

Additional required strengths:

  • End-to-end testing (E2E)
  • Integration testing
  • Defect management (Jira)
  • UAT coordination and execution
Work Requirements
  • 100% onsite in Toronto (5 days/week) to support collaboration and fast-paced release cycles
  • Flexibility required during deployment windows, including extended hours and weekend support
  • Strong alignment to hands-on leadership in retail transformation environments

Apply