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Support Associate Jobs in Barrie, ON (NOW HIRING)

A Fashion Associate is a customer service champion that processes and stocks all fashion ... To support resume screening, interviews and other candidate evaluations, we may use artificial ...

A Fashion Associate is a customer service champion that processes and stocks all fashion ... To support resume screening, interviews and other candidate evaluations, we may use artificial ...

A Bakery Associate provides exemplary customer service by adhering to the basic beliefs and values ... To support resume screening, interviews and other candidate evaluations, we may use artificial ...

A Department Specialized Associate, this Associate drives sales in a highly specialized part of our ... To support resume screening, interviews and other candidate evaluations, we may use artificial ...

Sales Associate - Part-Time

Cookstown, ON · On-site

CA$18.10 - CA$20.10/hr

Receive support for continued education including tuition reimbursement. * Associate Discount :Shop at our company outlets and e-commerce sites at a discount. Please note, eligibility depends on ...

Support all merchandising and signage standards including planograms and stocking. * Maintain ... Associate Discount * Flexible Benefit Plans * Group RRSP Program * Learning and Development ...

Support all merchandising and signage standards including planograms and stocking. * Maintain ... Associate Discount * Flexible Benefit Plans * Group RRSP Program * Learning and Development ...

Support all merchandising and signage standards including planograms and stocking. * Maintain ... Associate Discount * Flexible Benefit Plans * Group RRSP Program * Learning and Development ...

Support all merchandising and signage standards including planograms and stocking. * Maintain ... Associate Discount * Flexible Benefit Plans * Group RRSP Program * Learning and Development ...

Support all merchandising and signage standards including planograms and stocking. * Maintain ... Associate Discount * Flexible Benefit Plans * Group RRSP Program * Learning and Development ...

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Support Associate information

What is a support associate?

Support Associates are professionals who assist customers or internal teams by resolving issues, answering inquiries, and providing guidance on products or services. They typically work in customer service departments, help desks, or technical support centers. Their main goal is to ensure customer satisfaction and facilitate smooth operations by addressing problems promptly and effectively. Support Associates may communicate with clients via phone, email, chat, or in person, depending on the organization and industry.

What are the key skills and qualifications needed to thrive as a support associate?

To thrive as a Support Associate, you need strong problem-solving abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with help desk software, ticketing systems, and common office applications is typically required. Patience, clear communication, and a positive attitude help you excel when addressing customer concerns. These skills are crucial for ensuring efficient resolution of issues and maintaining customer satisfaction in a support environment.

How does a support associate typically collaborate with other departments to resolve customer issues?

Support Associates frequently work alongside teams such as Technical Support, Sales, and Product Development to resolve customer inquiries efficiently. When faced with complex issues, they escalate cases to specialized teams, ensuring customers receive accurate and timely solutions. Regular communication and updates with these departments are essential, making teamwork and clear documentation key parts of the role. This cross-functional collaboration not only helps customers but also provides Support Associates with valuable exposure to different areas of the company.

What is the difference between Support Associate vs Customer Service Representative?

AspectSupport AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail, technical support, healthcare settingsCall centers, retail stores, online support channels
Employer & Industry UsageTech companies, retail, healthcare, telecommunicationsRetail, telecom, banking, hospitality

Support Associates and Customer Service Representatives often perform similar roles in assisting customers. Support Associates may focus more on technical or product-specific support, while Customer Service Representatives handle general inquiries and service issues. Both roles require strong communication skills and are vital in customer-facing industries.

What cities near Barrie, ON are hiring for Support Associate jobs?

Cities near Barrie, ON with the most Support Associate job openings:

Infographic showing various Support Associate job openings in Barrie, ON as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

(CAN) Directs Store Delivery Associate**FULL-TIME REGULAR**

Bolton, ON • On-site

Walmart
Retail • 10K+ employees

CA$18.55/hr

Full-time

Posted 8 days ago


Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 22,721 frontline employees who took The Breakroom Quiz


Job description

Position Summary...Working as a Directs Store Delivery Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you coordinate and efficiently process direct and local merchandise to ensure timely delivery to the sales floor, supporting a smooth shopping experience for customers. By helping keep merchandise flowing and available, you play an important role in driving customer satisfaction and loyalty. This position is ideal for individuals seeking an engaging role in customer service or retail.What you'll do...

WHAT YOU'LL DO
Secure and Manage Merchandise
Ensures high-ticket merchandise is properly secured in designated locations in accordance with Company procedures.
Receive and Process Deliveries
Processes direct and local shipments promptly, including OMNI merchandise, alcohol, and warehouse trailer deliveries, to support timely movement of merchandise to the sales floor.
Receiving Area Organization and Documentation
Maintains a clean and organized receiving area by preparing returns, claims, and MTRs for shipment and completing all required documentation accurately.
Safety and Equipment Use
Follows and promotes safe work practices, including proper lifting techniques and safe use of box cutters, pallet jacks, ladders, and other equipment.
Team Collaboration and Issue Resolution
Works closely with the Operations Manager and Office Support Associate to identify and resolve receiving issues or discrepancies efficiently.
Security and Key Control Compliance
Safeguards backdoor access and key controls to ensure compliance with Company guidelines and security standards.
Cold Chain and Quality Compliance
Follows cold chain procedures to maintain product quality, including documenting required information using the Receiving Temperature Log or Sure Check App.
Associate Training and Support
Trains and supports other Directs Store Delivery Associates to ensure consistent adherence to receiving processes and standards.
Flexibility (Availability/Work Schedule)
Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runssmoothlyand customers receive consistent, high-quality service.
POTENTIAL CHALLENGES IN THIS ROLE
High Task Volume in a Fast-Paced Environment
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.
Physical Demands
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.
WHY YOU'LL ENJOY WORKING HERE
Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.
Appreciation for Your Efforts
Your contributions are recognized and valued.
Career Growth Opportunities
Build your skills and advance your career with us.
Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.55.

Le taux horaire minimum pour ce poste debute a 18.55.Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or olderPreferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location...

150 Mcewan Dr E, Bolton, ON L7E 2Y3, CanadaAre you currently a Walmart associate?Please login to your Workday account and use the Find Jobs report to apply for this job.
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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.


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About Walmart

Sourced by ZipRecruiter

From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail and transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

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