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Support Assistant Jobs in Alberta (NOW HIRING)

CASA Mental Health

Therapy Support Assistant

Cold Lake, AB · On-site

CA$33.92 - CA$41.70/hr

The Therapy Support Assistant will: * Assist in the development and implementation of individual treatment plans for children or adolescents with internalizing and externalizing difficulties, using a ...

Hays

Assistant Superintendent

Calgary, AB

Position Summary as the Junior Assistant Superintendent supports the site construction team in delivering residential homes on schedule, within budget, and to established quality standards. This role ...

AGAT Laboratories

IT Support Technician

Calgary, AB · On-site

Escalate complex issues to senior IT staff and vendors when required. * Assist users with Microsoft ... Configure and support Exchange Online mailboxes, shared mailboxes, distribution groups, and ...

Phasor Engineering Inc

Executive Assistant

Calgary, AB · On-site

CA$80K - CA$95K/yr

Key Responsibilities Executive Support * Provide direct administrative support to the President ... Office Management Support * Assist with day-to-day office operations to ensure a smooth and ...

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What is the difference between Support Assistant vs Customer Service Representative?

AspectSupport AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma; often customer service training
Work EnvironmentHealthcare, education, or social services settingsCall centers, retail, or service industries
Employer & Industry UsageHospitals, schools, social agenciesRetail stores, telecom companies, banks
Common Search & Comparison IntentSupport Assistant vs Customer Service Representative

Support Assistants typically work in healthcare, education, or social services, providing direct support to clients or patients. Customer Service Representatives mainly work in retail or call centers, focusing on customer inquiries and issue resolution. While both roles involve assisting people, Support Assistants often require specialized certifications and work in more specialized environments compared to the more general customer service roles.

What are the most commonly searched types of Support jobs in Alberta? The most popular types of Support jobs in Alberta are:
What cities in Alberta are hiring for Support Assistant jobs? Cities in Alberta with the most Support Assistant job openings:
Infographic showing various Support Assistant job openings in Alberta as of May 2026, with employment types broken down into 79% Full Time, 11% Part Time, 5% Temporary, and 5% Contract. Highlights an 84% In-person, and 16% Hybrid job distribution.

Therapy Support Assistant

CASA Mental Health

Cold Lake, AB • On-site

CA$33.92 - CA$41.70/hr

Full-time

Posted 25 days ago

Job description

Join CASA Mental Health in shaping a brighter future for children, youth and families by providing them with timely mental health care and empowering them to thrive. We’re looking for an experienced health-care professional who is eager to make an impact in their community.
​
Job Details
Hourly pay range: $33.92 to $41.70
Shift structure: Monday to Friday, 7.25 hours per day
Primary location: Cold Lake
Union: In-Scope
Classification: Classroom Behaviour Specialist
FTE: 1.0 for the duration of the school year
Status: Permanent
​
About the Role
CASA Mental Health Classrooms are CASA’s new model for school-based mental health service. The program addresses the need for services closer to students by bridging a child’s mental health and school needs, through a coordinated approach by a mental health team and a teacher. CASA Mental Health Classrooms are delivered in partnership with the Government of Alberta, community partners and school divisions.
The Therapy Support Assistant will:
  • Assist in the development and implementation of individual treatment plans for children or adolescents with internalizing and externalizing difficulties, using a variety of treatment approaches with a heavy emphasis on effective, evidence-based cognitive and behavioral principles.
  • Provide daily psycho-education sessions to the classroom students using the Social-Emotional Learning (SEL) curriculum.
  • Participate in patient-related meetings such as program progress reviews and discharge meetings as required.
  • Implement therapeutic models of individual and group therapy.
  • Participate in the case management of assigned caseload.
  • Conduct phone calls on behalf of clinicians (i.e. to schools and parents) to gather information or explain strategies to assist the patient to be successful in school and at home.
  • Assist in group facilitation, including co-facilitation or participation, set up and take down, observation and note-taking as required.
  • Attend staff planning sessions, patient case conferences and patient meetings to provide information.
  • Complete relevant electronic medical record documentation.
  • Collaborate with teams to ensure treatment plans and reports are complete.
  • Use Therapeutic Crisis Intervention as needed.
Qualifications
  • Degree in social work, child and youth care, early childhood education or a related discipline such as psychology or social sciences.
  • Related experience in an educational or mental health setting.
  • Equivalencies of education and experience may be considered.
  • Experience with mood concerns, learning disabilities, executive dysfunction and/or personality disorder traits is preferred.
Conditions of Employment
  • A satisfactory Criminal Records Check with Vulnerable Sector Search and Child Intervention Check. This would be the financial responsibility of the successful candidate.
  • Ability to pass and maintain Therapeutic Crisis Intervention (TCI) certification (training provided by CASA) or Supporting Individuals through Valued Attachments (SIVA) training, as well as physical ability to perform all interventions. 

Closing Date: May 28, 2026
Please quote the following competition number in your application materials: 26-057
 

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