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Support Account Manager Jobs in Virginia (NOW HIRING)

Rent-A-Center

Account Manager

Petersburg, VA

$17 - $18.28/hr

This role supports sales growth and account health by building strong customer relationships while ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

Rent-A-Center

Account Manager

Roanoke, VA · On-site

$13.73 - $16.15/hr

This role supports sales growth and account health by building strong customer relationships while ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...

Rent-A-Center

Account Manager

Newport News, VA · On-site

$17 - $18.28/hr

This role supports sales growth and account health by building strong customer relationships while ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...

Rent-A-Center

Account Manager

Petersburg, VA · On-site

$17 - $18.28/hr

This role supports sales growth and account health by building strong customer relationships while ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...

Rent-A-Center

Account Manager

Chester, VA · On-site

$17 - $18.28/hr

This role supports sales growth and account health by building strong customer relationships while ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...

OneDigital

Account Manager

Alexandria, VA · On-site

$60K - $65K/yr

The Account Manager is responsible for day to day management of their assigned book of business ... Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values ...

OneDigital

Account Manager

Alexandria, VA

$60K - $65K/yr

The Account Manager is responsible for day to day management of their assigned book of business ... Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values ...

Sway Creative Labs

Account Manager

Norfolk, VA · On-site

... support * Manage comprehensive production workflows including video shoots, web development ... Facilitate strategic account meetings with internal staff, clients, and vendor partners while ...

Sway Creative Labs

Account Manager

Norfolk, VA · On-site

$65K - $80K/yr

... support * Manage comprehensive production workflows including video shoots, web development ... Facilitate strategic account meetings with internal staff, clients, and vendor partners while ...

Sway Creative Labs

Account Manager

Norfolk, VA

... support * Manage comprehensive production workflows including video shoots, web development ... Facilitate strategic account meetings with internal staff, clients, and vendor partners while ...

Yellowstone Landscape

Account Manager

Manassas, VA

As an Account Manager you'll feel right at home in your "field" office, always being on the go ... Coordinate with other departments including Irrigation, Fert/Spray, Safety and the Field Support ...

Instrata

Account Manager

Chantilly, VA · On-site

Proven experience managing multiple high-value client accounts. * A passion for customer success ... We work hard, support one another, and celebrate wins. * Flexibility: Office-based with occasional ...

Premier Rental Purchase

Account Manager

Danville, VA · On-site

$15 - $17/hr

Free uniforms Account Manager Reports To: Store Manager / Assistant Store Manager General Purpose ... Store Support • Assist with receiving new merchandise. • Help take and verify customer orders ...

Airliquidehr

Account Manager

Harrisonburg, VA

R10093491 Account Manager (Open) Location: Harrisonburg, VA - Retail shop How will you CONTRIBUTE ... Support for Parents: We offer a 14-week paid child birth benefit to support growing families.

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All JobsSupport Account JobsSupport Account Manager JobsSupport Account Manager Jobs in Virginia

Support Account Manager information

See Virginia salary details

$32.2K

$54.7K

$89.7K

How much do support account manager jobs pay per year?

As of Jul 19, 2026, the average yearly pay for support account manager in Virginia is $54,675.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,100.00 and $63,900.00 per year, depending on experience, location, and employer.

What is the role of an account support manager?

An account support manager is responsible for maintaining and strengthening relationships with clients, addressing their needs, and ensuring customer satisfaction. They often coordinate with sales, technical teams, and use customer relationship management (CRM) tools to resolve issues and promote account growth.

What are the key skills and qualifications needed to thrive as a Support Account Manager, and why are they important?

To thrive as a Support Account Manager, you need a strong background in customer service, technical troubleshooting, and account management, often supported by a relevant degree or equivalent experience. Familiarity with CRM systems like Salesforce, ticketing platforms, and industry-specific software as well as ITIL certifications are typically valuable. Exceptional communication, relationship-building, and problem-solving skills help you effectively address client needs and foster trust. These skills are crucial for ensuring customer satisfaction, retaining key accounts, and driving long-term business success.

What is the average salary for an account manager?

The average salary for a support account manager typically ranges from $50,000 to $75,000 annually, depending on experience, location, and industry. Entry-level positions may start lower, while experienced managers with certifications can earn higher salaries. Compensation often includes bonuses and benefits related to client management and sales skills.

Is being a support account manager a good career?

Support account managers play a key role in maintaining client relationships and ensuring customer satisfaction, often requiring strong communication and problem-solving skills. The role can offer career growth opportunities, especially with experience and industry knowledge, and may involve working with CRM tools and customer service platforms. Job stability and advancement depend on the industry, company size, and individual performance.

What are Support Account Managers?

Support Account Managers are professionals who act as the primary point of contact between a company and its clients, ensuring that clients receive high-quality technical support and service. They are responsible for managing client relationships, addressing technical issues, and coordinating with internal teams to resolve problems efficiently. Support Account Managers help clients maximize the value of the company's products or services by providing guidance, proactive support, and personalized solutions tailored to each client's needs.

What jobs in the US pay 300,000 a year?

Support Account Managers typically do not earn $300,000 annually; such high salaries are more common in executive, specialized medical, legal, or senior technology roles. High-paying jobs often require extensive experience, advanced skills, or leadership positions, and compensation can include bonuses and stock options. For most support roles, salaries are significantly lower than this threshold.

What is the difference between Support Account Manager vs Customer Success Manager?

AspectSupport Account ManagerCustomer Success Manager
Primary FocusHandling support issues, technical troubleshooting, maintaining client satisfaction through supportProactively ensuring client success, onboarding, renewals, and long-term relationship growth
Required SkillsTechnical knowledge, problem-solving, communication skillsRelationship management, strategic planning, communication skills
Work EnvironmentSupport teams, technical departments, often reactiveCustomer success teams, account management, proactive engagement
Industry UsageCommon in SaaS, tech, and service industriesCommon in SaaS, tech, and subscription-based industries

While both roles focus on client satisfaction, Support Account Managers primarily address technical support and issue resolution, whereas Customer Success Managers focus on proactive relationship building and ensuring clients achieve their goals with the product or service.

How does a Support Account Manager typically collaborate with technical and non-technical teams to resolve customer issues?

Support Account Managers act as a bridge between customers and internal teams, working closely with technical engineers to address complex issues while also communicating updates and solutions to clients in a clear, business-focused manner. They often facilitate meetings, coordinate escalations, and ensure all stakeholders are aligned on priorities and progress. This role requires strong cross-functional collaboration skills, as you'll need to translate technical details for non-technical audiences and advocate for customer needs internally. Successful Support Account Managers are proactive communicators who excel at managing expectations and fostering positive relationships across departments.
What are popular job titles related to Support Account Manager jobs in Virginia? For Support Account Manager jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Support Account Manager jobs in Virginia look for? The top searched job categories for Support Account Manager jobs in Virginia are:
What cities in Virginia are hiring for Support Account Manager jobs? Cities in Virginia with the most Support Account Manager job openings:
Support Account Manager jobs near you
Account Manager

Account Manager

Rent-A-Center

Petersburg, VA

$17 - $18.28/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Ready to do your best work?


Join the team at this location to earn a $500 bonus: $250 at 30 days and $250 at 90 days.

Interested in a minimum starting hourly rate of $17 per hour- $18.28 per hour ?

Why should I apply in just a few clicks?


Position Summary

If you're looking for a career with unmatched earning potential you've come to the right place, 99% of our Store Managers, District Managers and Regional Vice Presidents were promoted from within and started in the Account Manager position.This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and pickups, maintaining store standards, and conducting early-stage collections. This role supports sales growth and account health by building strong customer relationships while adhering to the RAC mission statement and core values.

Key Responsibilities

Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships

Conduct early-stage collections (1-6 days past due) and meet daily/weekly collection standards

Maintain account health and secure payment commitments utilizing account management tools

Complete assigned routes for deliveries, pickups, and account follow-ups

Deliver white-glove customer service in-store, over the phone, and in customers' homes

Contribute to sales growth and generate new rental agreements

Safely transport, install, and handle merchandise

Maintain showroom standards and company vehicles

Adhere to all company safety and operational guidelines

Qualifications

High school diploma or equivalent

At least 18 years of age

Valid driver's license with good driving record

Strong communication and customer service skills

Physical Requirements

Ability to lift and move heavy merchandise

Ability to drive a box truck

Standing and driving for extended periods of time

Schedule & Work Environment

Full-time, Monday-Saturday

Sundays off plus one weekday off

Physically active role requiring lifting, bending, and standing

Benefits

Rapid growth and advancement opportunities

Weekly pay

Paid time off

Medical, dental, vision, life & disability insurance

Industry leading 401(k) with company match

Flexible Spending & Health Savings Accounts

Supplemental and voluntary insurance options

Equal Opportunity Employer

Rent-A-Center is an equal opportunity employer committed to ensure that all employment decisions are made on a non- discriminatory basis, and without regard to actual or perceived race (the definition of race also includes traits historically associated with race, including, but not limited to, hair texture and braids, locks, and twists), religious creed, color, national origin, ancestry, physical or mental disability, genetic information (including testing and characteristics), sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity, transgender, and gender expression), age, sexual orientation, citizenship status, veteran status, uniformed servicemember status, or any other consideration protected by federal, state or local law.

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