ZipRecruiter

Log In

1

Support Account Manager Jobs in Virginia (NOW HIRING)

Premier Rental Purchase

Account Manager

Danville, VA · On-site

$15 - $17/hr

Free uniforms Account Manager Reports To: Store Manager / Assistant Store Manager General Purpose ... Store Support • Assist with receiving new merchandise. • Help take and verify customer orders ...

Sway Creative Labs

Account Manager

Norfolk, VA · On-site

$65K - $80K/yr

... support * Manage comprehensive production workflows including video shoots, web development ... Facilitate strategic account meetings with internal staff, clients, and vendor partners while ...

Sway Creative Labs

Account Manager

Norfolk, VA · On-site

... support * Manage comprehensive production workflows including video shoots, web development ... Facilitate strategic account meetings with internal staff, clients, and vendor partners while ...

Sway Creative Labs

Account Manager

Norfolk, VA · On-site

... support * Manage comprehensive production workflows including video shoots, web development ... Facilitate strategic account meetings with internal staff, clients, and vendor partners while ...

Instrata

Account Manager

Chantilly, VA · On-site

Proven experience managing multiple high-value client accounts. * A passion for customer success ... We work hard, support one another, and celebrate wins. * Flexibility: Office-based with occasional ...

Sway Creative Labs

Account Manager

Norfolk, VA

... support * Manage comprehensive production workflows including video shoots, web development ... Facilitate strategic account meetings with internal staff, clients, and vendor partners while ...

American Iron and Metal

Account Manager

Richmond, VA

... and support of our customers. Become part of team AIM, a growing team with an entrepreneurial ... We're looking for a hands-on, physically active Account Manager who's ready to make a real impact ...

American Iron and Metal

Account Manager

Richmond, VA · On-site

$75K - $100K/yr

... and support of our customers. Become part of team AIM, a growing team with an entrepreneurial ... We're looking for a hands-on, physically active Account Manager who's ready to make a real impact ...

Yellowstone Landscape

Account Manager

Manassas, VA

As an Account Manager you'll feel right at home in your "field" office, always being on the go ... Coordinate with other departments including Irrigation, Fert/Spray, Safety and the Field Support ...

Airliquidehr

Account Manager

Harrisonburg, VA · On-site

R10093491 Account Manager (Open) Location: Harrisonburg, VA - Retail shop How will you CONTRIBUTE ... Support for Parents: We offer a 14-week paid child birth benefit to support growing families.

Airgas

Account Manager

Harrisonburg, VA · On-site

Support for Parents: We offer a 14-week paid child birth benefit to support growing families ... manages existing customer Accounts Receivable balances to help minimize Airgas working capital ...

American Iron and Metal

Account Manager

Fredericksburg, VA · On-site

$75K - $100K/yr

... and support of our customers. Become part of team AIM, a growing team with an entrepreneurial ... We're looking for a hands-on, physically active Account Manager who's ready to make a real impact ...

TrueBlue

Account Manager

Varina, VA · On-site

$60K - $75K/yr

Overview: In the role of Account Manager, you will be a leader at the center of the action ... support while candidates find positions that match their goals. Staff Management | SMX is dedicated ...

BrightView

Account Manager

Mechanicsville, VA · On-site

Job Summary * The Account Manager serves as the primary point of contact for a portfolio of ... Support hiring, training, and coaching of field crews for the assigned portfolio * Promote and ...

TrueBlue

Account Manager

Henrico, VA · On-site

$60K - $75K/yr

Overview: In the role of Account Manager, you will be a leader at the center of the action ... support while candidates find positions that match their goals. Staff Management | SMX is dedicated ...

Republic Services

Account Manager

Painter, VA · On-site

$53K - $73K/yr

The Account Manager is responsible for proactively maintaining and retaining relationships with ... Proactively communicates with or responds to customers in support of company pricing initiatives.

previous page

Showing results 41-60

All JobsSupport Account JobsSupport Account Manager JobsSupport Account Manager Jobs in Virginia

Support Account Manager information

See Virginia salary details

$32.2K

$54.7K

$89.7K

How much do support account manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for support account manager in Virginia is $54,675.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,100.00 and $63,900.00 per year, depending on experience, location, and employer.

What skills and qualifications are needed to be a support account manager?

To thrive as a Support Account Manager, you need a strong background in customer service, technical troubleshooting, and account management, often supported by a relevant degree or equivalent experience. Familiarity with CRM systems like Salesforce, ticketing platforms, and industry-specific software as well as ITIL certifications are typically valuable. Exceptional communication, relationship-building, and problem-solving skills help you effectively address client needs and foster trust. These skills are crucial for ensuring customer satisfaction, retaining key accounts, and driving long-term business success.

What is a support account manager?

Support Account Managers are professionals who act as the primary point of contact between a company and its clients, ensuring that clients receive high-quality technical support and service. They are responsible for managing client relationships, addressing technical issues, and coordinating with internal teams to resolve problems efficiently. Support Account Managers help clients maximize the value of the company's products or services by providing guidance, proactive support, and personalized solutions tailored to each client's needs.

What is the difference between Support Account Manager vs Customer Success Manager?

AspectSupport Account ManagerCustomer Success Manager
Primary FocusHandling support issues, technical troubleshooting, maintaining client satisfaction through supportProactively ensuring client success, onboarding, renewals, and long-term relationship growth
Required SkillsTechnical knowledge, problem-solving, communication skillsRelationship management, strategic planning, communication skills
Work EnvironmentSupport teams, technical departments, often reactiveCustomer success teams, account management, proactive engagement
Industry UsageCommon in SaaS, tech, and service industriesCommon in SaaS, tech, and subscription-based industries

While both roles focus on client satisfaction, Support Account Managers primarily address technical support and issue resolution, whereas Customer Success Managers focus on proactive relationship building and ensuring clients achieve their goals with the product or service.

How does a support account manager collaborate with technical and non-technical teams to resolve customer issues?

Support Account Managers act as a bridge between customers and internal teams, working closely with technical engineers to address complex issues while also communicating updates and solutions to clients in a clear, business-focused manner. They often facilitate meetings, coordinate escalations, and ensure all stakeholders are aligned on priorities and progress. This role requires strong cross-functional collaboration skills, as you'll need to translate technical details for non-technical audiences and advocate for customer needs internally. Successful Support Account Managers are proactive communicators who excel at managing expectations and fostering positive relationships across departments.
What are popular job titles related to Support Account Manager jobs in Virginia? For Support Account Manager jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Support Account Manager jobs in Virginia look for? The top searched job categories for Support Account Manager jobs in Virginia are:
What cities in Virginia are hiring for Support Account Manager jobs? Cities in Virginia with the most Support Account Manager job openings:
Support Account Manager jobs near you
Infographic showing various Support Account Manager job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 25% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,675 per year, or $26.3 per hour.

Account Manager

Premier Rental Purchase

Danville, VA • On-site

$15 - $17/hr

Full-time

Retirement

Re-posted 27 days ago

Job description

Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Employee discounts
  • Free uniforms

Account Manager
Reports To: Store Manager / Assistant Store Manager
General Purpose
Manage rental (lease) accounts to ensure on-time payments, handle deliveries and service calls, has thorough knowledge of merchandise, and maintain strong customer relationships. Communicate regularly with customers and team members while handling non-renewed accounts quickly and professionally.
Essential Duties
Account Management
• Maintain accounts on your assigned route within company non-renewed standards.
• Handle non-renewed accounts quickly and follow company procedures for recovery.
• Keep accurate records of customer accounts, payments, and merchandise.
• Support company Standards of Operation at all times.
Deliveries, Service & Retrieval
• Deliver, relocate, service, and retrieve rented merchandise.
• Make minor repairs when needed; arrange major repairs through the service department.
• Ensure items, models, and serial numbers match rental agreements before delivery.
• Protect all inventory and customer products during transport.
• Return all accessories (remotes, manuals, etc.) to store stock when merchandise is returned.
• Refurbish returned items promptly and prepare them for resale.
Collections & Payments
• Collect payments during deliveries and home visits.
• Safeguard collected money while in the field.
Customer Service & Communication
• Answer calls by the third ring in a friendly, professional manner.
• Resolve customer issues quickly and respectfully.
• Follow the Premier Rental Purchase Pledge to provide excellent service.
• Communicate regularly with customers, coworkers, and management.
Vehicle & Equipment Care
• Maintain assigned vehicle's appearance and working condition.
• Keep the back room clean and organized.
• Use a hand truck and blankets safely when moving merchandise.
Store Support
• Assist with receiving new merchandise.
• Help take and verify customer orders when needed.
• Support customer and revenue growth goals.
• Assist with store cleaning and help the team meet daily, weekly, and monthly targets.
Requirements
• High school diploma, GED, or equivalent experience.
• Valid driver's license with an acceptable driving record.
• DOT certification (if required in your state).
• One year of customer-service-related experience and completion of training.
• Ability to lift up to 75 lbs.
Required Skills
• Strong accuracy and attention to detail.
• Ability to read, write, and perform basic math quickly and accurately.
• Good decision-making and problem-solving skills.
• Ability to follow verbal and written instructions.
• Ability to handle customer situations professionally.
• After training, solid knowledge of store products and procedures.
Efforts, Demands, and Conditions
• Work in changing environments with frequent walking, standing, bending, lifting, and carrying.
• Must handle multiple tasks, problem-solve quickly, and work under pressure.
• Extra hours before or after normal business hours may be required.
• Frequent local travel between stores; attendance at training sessions may be required.
• Must manage emotional and mental stress while working with customers and coworkers.
• Work occurs in the store, in the field, and in customer homes, sometimes in challenging conditions such as:
  • Dirt, gravel, ice, or uneven ground
  • Tight doorways, stairs, wet or slippery surfaces
  • Heat, cold, dust, and adverse weather

• Must drive safely in all weather conditions.
Relationships
• Frequent interaction with customers, coworkers, and management.
• Occasional interaction with suppliers and service partners.
• Must communicate clearly and professionally with supervisors and peers.
Compensation: $15.00 - $17.00 per hour
Premier Rental-Purchase is a rent-to-own company built on one idea: treat people right. We help our customers get the furniture, appliances, and electronics they need on a plan that fits their budget - and we treat the team that makes it happen the same way.
When you join Premier, you join a company that invests in you. Many of our managers and franchise owners started in entry-level roles. If you bring a great attitude and a willingness to learn, we'll give you the training, support, and opportunity to grow as far as you want.
  • Respect, Listen, and Respond
  • Compassion with Accountability
  • Integrity Above All
  • Together We Succeed

I acknowledge that each independent Premier Rental Purchase franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Premier Rental Purchase Inc. ("Franchisor") nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Premier Rental Purchase Inc. is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees

Apply