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Support Account Manager Jobs in Virginia (NOW HIRING)

Account Manager

Williamsburg, VA · On-site

$14.45 - $17/hr

This role supports sales growth and account health by building strong customer relationships while ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

Account Manager

Collinsville, VA · On-site

$15.50 - $16.15/hr

This role supports sales growth and account health by building strong customer relationships while ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

Account Manager

Norfolk, VA · On-site

$60K - $80K/yr

As An Account Manager You Will: * Contact established, inactive, and prospective accounts on a ... Provide onsite service and support to customers. * Sell into major markets, including new and ...

This role supports sales growth and account health by building strong customer relationships while ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

This role supports sales growth and account health by building strong customer relationships while ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

Account Manager

Roanoke, VA

$13.73 - $16.15/hr

This role supports sales growth and account health by building strong customer relationships while ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

Account Manager

Chesapeake, VA · On-site

$14.45 - $17/hr

This role supports sales growth and account health by building strong customer relationships while ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

This role supports sales growth and account health by building strong customer relationships while ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

Account Manager

Bluefield, VA · On-site

$13.01 - $15.30/hr

This role supports sales growth and account health by building strong customer relationships while ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...

Account Manager

Williamsburg, VA · On-site

$14.45 - $17/hr

This role supports sales growth and account health by building strong customer relationships while ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...

Account Manager

Colonial Heights, VA · On-site

$14.45 - $17/hr

This role supports sales growth and account health by building strong customer relationships while ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...

This role supports sales growth and account health by building strong customer relationships while ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

Account Manager

Hampton, VA · On-site

$17 - $18.28/hr

This role supports sales growth and account health by building strong customer relationships while ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

Account Manager

Collinsville, VA · On-site

$15.50 - $16.15/hr

This role supports sales growth and account health by building strong customer relationships while ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...

Account Manager

Newport News, VA · On-site

$17 - $18.28/hr

This role supports sales growth and account health by building strong customer relationships while ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

Account Manager

Chesapeake, VA · On-site

$14.45 - $17/hr

This role supports sales growth and account health by building strong customer relationships while ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...

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Showing results 1-20

Support Account Manager information

See Virginia salary details

$32.2K

$54.7K

$89.7K

How much do support account manager jobs pay per year?

As of Jul 18, 2026, the average yearly pay for support account manager in Virginia is $54,675.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,100.00 and $63,900.00 per year, depending on experience, location, and employer.

What is the role of an account support manager?

An account support manager is responsible for maintaining and strengthening relationships with clients, addressing their needs, and ensuring customer satisfaction. They often coordinate with sales, technical teams, and use customer relationship management (CRM) tools to resolve issues and promote account growth.

What are the key skills and qualifications needed to thrive as a Support Account Manager, and why are they important?

To thrive as a Support Account Manager, you need a strong background in customer service, technical troubleshooting, and account management, often supported by a relevant degree or equivalent experience. Familiarity with CRM systems like Salesforce, ticketing platforms, and industry-specific software as well as ITIL certifications are typically valuable. Exceptional communication, relationship-building, and problem-solving skills help you effectively address client needs and foster trust. These skills are crucial for ensuring customer satisfaction, retaining key accounts, and driving long-term business success.

What is the average salary for an account manager?

The average salary for a support account manager typically ranges from $50,000 to $75,000 annually, depending on experience, location, and industry. Entry-level positions may start lower, while experienced managers with certifications can earn higher salaries. Compensation often includes bonuses and benefits related to client management and sales skills.

Is being a support account manager a good career?

Support account managers play a key role in maintaining client relationships and ensuring customer satisfaction, often requiring strong communication and problem-solving skills. The role can offer career growth opportunities, especially with experience and industry knowledge, and may involve working with CRM tools and customer service platforms. Job stability and advancement depend on the industry, company size, and individual performance.

What are Support Account Managers?

Support Account Managers are professionals who act as the primary point of contact between a company and its clients, ensuring that clients receive high-quality technical support and service. They are responsible for managing client relationships, addressing technical issues, and coordinating with internal teams to resolve problems efficiently. Support Account Managers help clients maximize the value of the company's products or services by providing guidance, proactive support, and personalized solutions tailored to each client's needs.

What jobs in the US pay 300,000 a year?

Support Account Managers typically do not earn $300,000 annually; such high salaries are more common in executive, specialized medical, legal, or senior technology roles. High-paying jobs often require extensive experience, advanced skills, or leadership positions, and compensation can include bonuses and stock options. For most support roles, salaries are significantly lower than this threshold.

What is the difference between Support Account Manager vs Customer Success Manager?

AspectSupport Account ManagerCustomer Success Manager
Primary FocusHandling support issues, technical troubleshooting, maintaining client satisfaction through supportProactively ensuring client success, onboarding, renewals, and long-term relationship growth
Required SkillsTechnical knowledge, problem-solving, communication skillsRelationship management, strategic planning, communication skills
Work EnvironmentSupport teams, technical departments, often reactiveCustomer success teams, account management, proactive engagement
Industry UsageCommon in SaaS, tech, and service industriesCommon in SaaS, tech, and subscription-based industries

While both roles focus on client satisfaction, Support Account Managers primarily address technical support and issue resolution, whereas Customer Success Managers focus on proactive relationship building and ensuring clients achieve their goals with the product or service.

How does a Support Account Manager typically collaborate with technical and non-technical teams to resolve customer issues?

Support Account Managers act as a bridge between customers and internal teams, working closely with technical engineers to address complex issues while also communicating updates and solutions to clients in a clear, business-focused manner. They often facilitate meetings, coordinate escalations, and ensure all stakeholders are aligned on priorities and progress. This role requires strong cross-functional collaboration skills, as you'll need to translate technical details for non-technical audiences and advocate for customer needs internally. Successful Support Account Managers are proactive communicators who excel at managing expectations and fostering positive relationships across departments.
What are popular job titles related to Support Account Manager jobs in Virginia? For Support Account Manager jobs in Virginia, the most frequently searched job titles are:
What cities in Virginia are hiring for Support Account Manager jobs? Cities in Virginia with the most Support Account Manager job openings:

Account Manager

Clearsite Industrial Services

Manassas, VA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago


Job description

Clearsite Industrial Services is a leader in hydrovac and vacuum excavation, providing safe dig solutions to the construction industry with a focus on safety, efficiency, and trusted partnerships. As an Account Manager based in Manassas, Virginia, you will play a pivotal role in expanding Clearsite’s presence and driving growth in your assigned territory. You will be the primary point of contact for customers, ensuring their needs are met while upholding Clearsite’s commitment to operational excellence.
Key responsibilities include:

  • Develop and execute strategic sales initiatives to grow Clearsite’s market share within the assigned territory
  • Manage and expand customer relationships, serving as a trusted advisor and partner
  • Identify and pursue high-potential market segments for vacuum excavation services
  • Conduct site visits for bidding, inspections, and project preparation
  • Prepare and submit competitive bids for projects
  • Collaborate with Operations to ensure timely and efficient service delivery
  • Provide ongoing account management, including collections support as needed
  • Educate construction and safety stakeholders on Clearsite’s services and best practices

Requirements

Required Qualifications:
  • 5+ years of experience in vacuum excavation/hydrovac, commercial underground construction, sewer/water line or underground utilities, equipment rental/trucking/fleet services, oil & gas, or environmental waste services
  • Experience leading sales and field operations teams or initiatives
  • Experience managing and growing customer accounts in a territory-based sales role
  • Experience selling to General Contractors, Utility Contractors, or infrastructure project customers
  • Basic computer and technology proficiency for day-to-day work
  • Valid driver's license with a clean driving record
  • Authorized to work in the United States
  • Ability to perform daily client and site visits
Preferred Qualifications:
  • 3+ years of P&L management experience
  • Practical operational field experience in an industrial or construction services environment

Benefits

  • 401(k)
  • Health, Dental, and Vision Insurance
  • Paid Time Off (PTO)
  • Commission Pay