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Support Account Manager Jobs in Virginia (NOW HIRING)

Team Lead About the Opportunity Our client is a growing and well-established insurance organization seeking a Select Account Manager to support a high-volume portfolio of small commercial accounts.

The Account Manager's primary responsibility is coordinating non-specialized account management ... Technical & Field Support * Conduct on-site visits with clients and field teams as needed to ...

The Account Manager's primary responsibility is coordinating non-specialized account management ... Technical & Field Support * Conduct on-site visits with clients and field teams as needed to ...

The Account Manager's primary responsibility is coordinating non-specialized account management ... Technical & Field Support * Conduct on-site visits with clients and field teams as needed to ...

Account Manager

Virginia Beach, VA ยท On-site

$70K - $85K/yr

Account Manager - SkillOps Base salary and incentive compensation ($70,000 - $85,000). Travel ... Providing ongoing follow-up for customer support * Familiarity with the GSA Schedule and associated ...

Account Manager

Richmond, VA ยท On-site

$103K - $166K/yr

Develop strategic account plans and maintain accurate sales forecasts to support business planning ... Manage opportunities from lead generation through successful implementation and ongoing account ...

Logi leverages your existing tech stack and supports unlimited customization and white-labeling, so ... Learn more at LogiAnalytics.com The Customer Account Manager (CAM) is responsible for partnering ...

Logi leverages your existing tech stack and supports unlimited customization and white-labeling, so ... Learn more at LogiAnalytics.com The Customer Account Manager (CAM) is responsible for partnering ...

Develop strategic account plans and maintain accurate sales forecasts to support business planning ... Manage opportunities from lead generation through successful implementation and ongoing account ...

Logi leverages your existing tech stack and supports unlimited customization and white-labeling, so ... Learn more at LogiAnalytics.com The Customer Account Manager (CAM) is responsible for partnering ...

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Showing results 1-20

Support Account Manager information

See Virginia salary details

$32.2K

$54.7K

$89.7K

How much do support account manager jobs pay per year?

As of Jul 18, 2026, the average yearly pay for support account manager in Virginia is $54,675.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,100.00 and $63,900.00 per year, depending on experience, location, and employer.

What is the role of an account support manager?

An account support manager is responsible for maintaining and strengthening relationships with clients, addressing their needs, and ensuring customer satisfaction. They often coordinate with sales, technical teams, and use customer relationship management (CRM) tools to resolve issues and promote account growth.

What are the key skills and qualifications needed to thrive as a Support Account Manager, and why are they important?

To thrive as a Support Account Manager, you need a strong background in customer service, technical troubleshooting, and account management, often supported by a relevant degree or equivalent experience. Familiarity with CRM systems like Salesforce, ticketing platforms, and industry-specific software as well as ITIL certifications are typically valuable. Exceptional communication, relationship-building, and problem-solving skills help you effectively address client needs and foster trust. These skills are crucial for ensuring customer satisfaction, retaining key accounts, and driving long-term business success.

What is the average salary for an account manager?

The average salary for a support account manager typically ranges from $50,000 to $75,000 annually, depending on experience, location, and industry. Entry-level positions may start lower, while experienced managers with certifications can earn higher salaries. Compensation often includes bonuses and benefits related to client management and sales skills.

Is being a support account manager a good career?

Support account managers play a key role in maintaining client relationships and ensuring customer satisfaction, often requiring strong communication and problem-solving skills. The role can offer career growth opportunities, especially with experience and industry knowledge, and may involve working with CRM tools and customer service platforms. Job stability and advancement depend on the industry, company size, and individual performance.

What are Support Account Managers?

Support Account Managers are professionals who act as the primary point of contact between a company and its clients, ensuring that clients receive high-quality technical support and service. They are responsible for managing client relationships, addressing technical issues, and coordinating with internal teams to resolve problems efficiently. Support Account Managers help clients maximize the value of the company's products or services by providing guidance, proactive support, and personalized solutions tailored to each client's needs.

What jobs in the US pay 300,000 a year?

Support Account Managers typically do not earn $300,000 annually; such high salaries are more common in executive, specialized medical, legal, or senior technology roles. High-paying jobs often require extensive experience, advanced skills, or leadership positions, and compensation can include bonuses and stock options. For most support roles, salaries are significantly lower than this threshold.

What is the difference between Support Account Manager vs Customer Success Manager?

AspectSupport Account ManagerCustomer Success Manager
Primary FocusHandling support issues, technical troubleshooting, maintaining client satisfaction through supportProactively ensuring client success, onboarding, renewals, and long-term relationship growth
Required SkillsTechnical knowledge, problem-solving, communication skillsRelationship management, strategic planning, communication skills
Work EnvironmentSupport teams, technical departments, often reactiveCustomer success teams, account management, proactive engagement
Industry UsageCommon in SaaS, tech, and service industriesCommon in SaaS, tech, and subscription-based industries

While both roles focus on client satisfaction, Support Account Managers primarily address technical support and issue resolution, whereas Customer Success Managers focus on proactive relationship building and ensuring clients achieve their goals with the product or service.

How does a Support Account Manager typically collaborate with technical and non-technical teams to resolve customer issues?

Support Account Managers act as a bridge between customers and internal teams, working closely with technical engineers to address complex issues while also communicating updates and solutions to clients in a clear, business-focused manner. They often facilitate meetings, coordinate escalations, and ensure all stakeholders are aligned on priorities and progress. This role requires strong cross-functional collaboration skills, as you'll need to translate technical details for non-technical audiences and advocate for customer needs internally. Successful Support Account Managers are proactive communicators who excel at managing expectations and fostering positive relationships across departments.
What are popular job titles related to Support Account Manager jobs in Virginia? For Support Account Manager jobs in Virginia, the most frequently searched job titles are:
What cities in Virginia are hiring for Support Account Manager jobs? Cities in Virginia with the most Support Account Manager job openings:
Account Coordinator | Construction Sales Support

Account Coordinator | Construction Sales Support

TSP Contracting

Fairfax, VA โ€ข On-site

$38K - $42K/yr

Full-time

Re-posted 14 days ago


Job description


We are seeking a detail-oriented Account Coordinator to support our Sales Department in a fast-paced construction environment. This role works closely with Account Managers to assist with client communication, project coordination, and sales documentation.
Key Responsibilities
  • Support Account Managers with client and project coordination
  • Communicate project details, schedules, and updates to clients
  • Assist with proposals, estimates, contracts, and CRM updates
  • Coordinate internally with operations and field teams

Requirements
Qualifications
  • 0-2 years of experience in sales support, customer service, or construction-related roles
  • Strong communication and organizational skills
  • Proficiency with email, CRM systems, and office tools
  • Eagerness to learn and grow in a sales-focused role

Benefits
What We Offer
  • Competitive salary: $38,000-$42,000
  • Performance-based bonus opportunities
  • Benefits
  • Clear career path into Account Management or Sales