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Supplement Adjuster Jobs (NOW HIRING)

As an auto damage claims adjuster , you'll serve as Progressive's point of contact with customers ... Review and determine validity of any supplement requests Must-have qualifications * A minimum of ...

As an auto damage claims adjuster , you'll serve as Progressive's point of contact with customers ... Review and determine validity of any supplement requests Must-have qualifications * A minimum of ...

As an auto damage claims adjuster , you'll serve as Progressive's point of contact with customers ... Review and determine validity of any supplement requests Minimum qualifications * A minimum of four ...

As an auto damage claims adjuster , you'll serve as Progressive's point of contact with customers ... Review and determine validity of any supplement requests Minimum qualifications : * A minimum of ...

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Supplement Adjuster information

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$14

$20

$30

How much do supplement adjuster jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for supplement adjuster in the United States is $20.54, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $21.88 per hour, depending on experience, location, and employer.

What is a supplement adjuster?

A Supplement Adjuster reviews and processes additional repair costs for insurance claims, typically in auto or property claims. They assess estimates, verify the necessity of supplemental repairs, and negotiate with repair shops or claimants. Their goal is to ensure fair and accurate claim settlements while adhering to policy guidelines.

What are the key skills and qualifications needed to thrive in the supplement adjuster position, and why are they important?

To thrive as a Supplement Adjuster, you need a thorough understanding of automotive repair processes, damage assessment, and insurance claims handling—often supported by industry experience or relevant certifications like I-CAR or ASE. Proficiency in claims management software, estimating tools such as CCC ONE or Mitchell, and digital photo documentation is commonly required. Strong negotiation skills, attention to detail, and effective communication with body shops, customers, and insurance agents set outstanding candidates apart. These competencies ensure accurate, timely claim resolutions and foster satisfaction for both clients and partner repair facilities.

What types of claims and interactions can I expect as a supplement adjuster?

As a Supplement Adjuster, you will primarily handle supplemental claims—these are additional repair costs discovered after an initial vehicle estimate, often due to hidden damages found during the repair process. Your daily responsibilities include reviewing repair shop requests, assessing updated estimates, verifying damage, and negotiating with body shops and sometimes policyholders. You’ll work both independently and as part of a team, collaborating closely with appraisers, claims handlers, and repair facility managers. This dynamic role requires agile problem-solving and the ability to communicate clearly in sometimes fast-paced, deadline-driven situations.

Is it hard to become a supplement adjuster?

Becoming a supplement adjuster typically requires relevant insurance knowledge, strong communication skills, and sometimes a license or certification depending on the state. The role involves evaluating insurance claims related to supplements or health products, and gaining experience or training in insurance adjusting can help ease entry into the field.
More about Supplement Adjuster jobs
What cities are hiring for Supplement Adjuster jobs? Cities with the most Supplement Adjuster job openings:
What states have the most Supplement Adjuster jobs? States with the most job openings for Supplement Adjuster jobs include:
Infographic showing various Supplement Adjuster job openings in the United States as of August 2026, with employment types broken down into 8% Full Time, 89% Part Time, and 3% Contract. Highlights an 100% Physical job distribution, with an average salary of $42,717 per year, or $20.5 per hour.

$55K - $74K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


Progressive Insurance rating

8.7

Company rating: 8.7 out of 10

Based on 596 frontline employees who took The Breakroom Quiz

70th of 304 rated insurance


Job description

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.
As an auto damage claims adjuster , you'll serve as Progressive's point of contact with customers - directing and making decisions regarding the repair process from beginning to end. Managing your own inventory while working independently, you'll work closely with body shops and others to negotiate repair pricing and assess liability. Ideal candidates will possess leadership and conflict management skills, along with strong attention to detail and a passion for providing excellent customer service.
This is a field position with access to a company car and frequent driving within your assigned geographical area. We assess our workload collectively, which means you may cover assignments outside your geographical area. You may also be required to report into an office occasionally.
Duties and responsibilities
  • Complete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelines
  • Negotiate repair process with body shops
  • Document information related to the claim and make decisions consistent with claims standards and local laws
  • Evaluate and handle claim payments and resolution of claims without payments
  • Review and determine validity of any supplement requests

Minimum qualifications
  • A minimum of four years of relevant work experience with one year appraisal/estimatics or insurance experience
  • {OR} Associate's degree and a minimum of three years relevant work experience with one year appraisal/estimatics or insurance experience
  • {OR} Bachelor's degree and a minimum of one year appraisal/estimatics or insurance experience
  • Valid driver's license, auto insurance, and compliance with Progressive's driving standards and/or policies

Compensation
  • $55,700 - $74,200/year
  • Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance

Benefits
  • 401(k) with dollar-for-dollar company match up to 6%
  • Medical, dental & vision, including free preventative care
  • Wellness & mental health programs
  • Health care flexible spending accounts, health savings accounts, & life insurance
  • Paid time off, including volunteer time off
  • Paid & unpaid sick leave where applicable, as well as short & long-term disability
  • Parental & family leave; military leave & pay
  • Diverse, inclusive & welcoming culture with Employee Resource Groups
  • Career development & tuition assistance

Physical requirements and working conditions
The physical requirements and working conditions listed below are representative of those required on the job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties and responsibilities.
  • Individual will work in the field, office, body shop, network shop, or service center environment and at time be expected to lift, bend stretch, walk, crouch, twist and/or lay on floor.
  • Exposure to fumes, dust and odors from chemicals/solvents typically found in body shops.
  • Must be able to move and/or lift 20 lbs.
  • Involves standing and walking around the room to monitor work (e.g., training).
  • Requires long periods of standing (e.g., mailroom).
  • Involves frequent driving.
  • Required to climb, balance, stoop, crouch and crawl.

Energage recognizes Progressive as a 2026 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.
Equal Opportunity Employer
Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.
For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://careers.progressive.com/pages/how-we-hire-faq-job-scams/
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