The Contact Center Developer designs, builds, and supports contact center solutions that improve customer and agent experiences across voice and digital channels. This role partners with business and ...
The Contact Center Developer designs, builds, and supports contact center solutions that improve customer and agent experiences across voice and digital channels. This role partners with business and ...
Senior Contact Center Developer
$55.75 - $73.75/hr
Senior Contact Center Developer As a senior Contact Center Developer, you will be responsible for the analysis, design, development, and testing of complex Self-Service applications using Genesys ...
Senior Contact Center Developer
$55.75 - $73.75/hr
Senior Contact Center Developer As a senior Contact Center Developer, you will be responsible for the analysis, design, development, and testing of complex Self-Service applications using Genesys ...
Working knowledge of CCaaS platforms, Contact Center engineering and Voice technologies. * Hands-on experience with CXone AI features, such as virtual agents and bots, Enlighten AI, and ...
Working knowledge of CCaaS platforms, Contact Center engineering and Voice technologies. * Hands-on experience with CXone AI features, such as virtual agents and bots, Enlighten AI, and ...
Senior Contact Center Developer
Mclean, VA · On-site
$56 - $73.75/hr
Senior Contact Center Developer As a senior Contact Center Developer, you will be responsible for the analysis, design, development, and test of complex Self-Service applications using Genesys Cloud ...
Senior Contact Center Developer
Mclean, VA · On-site
$56 - $73.75/hr
Senior Contact Center Developer As a senior Contact Center Developer, you will be responsible for the analysis, design, development, and test of complex Self-Service applications using Genesys Cloud ...
Contact Center Consultant
Charlotte, NC · On-site
Contact Center Consultant Immediate need for a Contact Center Consultant for a position in the IT ... Working with Business owners, developers and IT Team to collect the requirements. * Work with ...
Contact Center Consultant
Charlotte, NC · On-site
Contact Center Consultant Immediate need for a Contact Center Consultant for a position in the IT ... Working with Business owners, developers and IT Team to collect the requirements. * Work with ...
What you'll bring * 5+ years of experience in a Contact Center, CCaaS, or CX technology role such as Solution Architect, Pre-Sales Engineer, Contact Center Engineer, CX Consultant, or similar.
What you'll bring * 5+ years of experience in a Contact Center, CCaaS, or CX technology role such as Solution Architect, Pre-Sales Engineer, Contact Center Engineer, CX Consultant, or similar.
Contact Center Specialist
Washington, DC · On-site
... engineering solutions to the Federal Government. BTI supports mission-critical programs across ... BTI is currently searching for a Contact Center Specialist to fulfill the roles and ...
New
Contact Center Specialist
Washington, DC · On-site
... engineering solutions to the Federal Government. BTI supports mission-critical programs across ... BTI is currently searching for a Contact Center Specialist to fulfill the roles and ...
New
Contact Center CX Consultant Avahi is an AWS Premier Tier Services Partner that builds AI-powered ... Partner with Avahi's Amazon Connect Engineers to ensure solution designs are technically feasible ...
Contact Center CX Consultant Avahi is an AWS Premier Tier Services Partner that builds AI-powered ... Partner with Avahi's Amazon Connect Engineers to ensure solution designs are technically feasible ...
Contact Center Consultant
Charlotte, NC · On-site
Contact Center Consultant Immediate need for a Contact Center Consultant for a position in the IT ... Working with Business owners, developers and IT Team to collect the requirements. * Work with ...
Contact Center Consultant
Charlotte, NC · On-site
Contact Center Consultant Immediate need for a Contact Center Consultant for a position in the IT ... Working with Business owners, developers and IT Team to collect the requirements. * Work with ...
Genesys contact Center Developer Tampa, FL Contract. Role Description: • Design, implement, and maintain Genesys contact center solutions. • Configure and optimize contact center infrastructure ...
Genesys contact Center Developer Tampa, FL Contract. Role Description: • Design, implement, and maintain Genesys contact center solutions. • Configure and optimize contact center infrastructure ...
Contact Center Manager
Anchorage, AK · On-site
Attention Customer Contact Center Managers! We are seeking an experienced contact center ... programing issues. * Oversees the unit's systems, such as CRM, telephony, or IVR (voicemail ...
Contact Center Manager
Anchorage, AK · On-site
Attention Customer Contact Center Managers! We are seeking an experienced contact center ... programing issues. * Oversees the unit's systems, such as CRM, telephony, or IVR (voicemail ...
Contact Center Manager Start a career with First National Bank Alaska, the *Best Place to Work in ... programing issues. * Oversees the unit's systems, such as CRM, telephony, or IVR (voicemail ...
Contact Center Manager Start a career with First National Bank Alaska, the *Best Place to Work in ... programing issues. * Oversees the unit's systems, such as CRM, telephony, or IVR (voicemail ...
Contact Center Representative
South Boston, MA · On-site
$19.25 - $25/hr
Is continuously aware of fraud engineering threats and knows what action to take to protect members ... contact center experience preferred Working conditions * Works mostly at desk with a chair.
Contact Center Representative
South Boston, MA · On-site
$19.25 - $25/hr
Is continuously aware of fraud engineering threats and knows what action to take to protect members ... contact center experience preferred Working conditions * Works mostly at desk with a chair.
Contact Center Manager
Anchorage, AK · On-site
Contact Center Manager Start a career with First National Bank Alaska, the *Best Place to Work in ... programing issues. * Oversees the unit's systems, such as CRM, telephony, or IVR (voicemail ...
Contact Center Manager
Anchorage, AK · On-site
Contact Center Manager Start a career with First National Bank Alaska, the *Best Place to Work in ... programing issues. * Oversees the unit's systems, such as CRM, telephony, or IVR (voicemail ...
Director, Contact Center Technology Position Summary: The Director, Contact Center Technology is ... Partner with engineering and delivery teams to manage implementation plans, roadmaps, and release ...
Director, Contact Center Technology Position Summary: The Director, Contact Center Technology is ... Partner with engineering and delivery teams to manage implementation plans, roadmaps, and release ...
Contact Center Representative
Boston, MA · On-site
$19.25 - $25/hr
Is continuously aware of fraud engineering threats and knows what action to take to protect members ... contact center experience preferred Working conditions * Works mostly at desk with a chair.
Contact Center Representative
Boston, MA · On-site
$19.25 - $25/hr
Is continuously aware of fraud engineering threats and knows what action to take to protect members ... contact center experience preferred Working conditions * Works mostly at desk with a chair.
Job Title:Director, Contact Center Technology Position Summary: The Director, Contact Center ... Partner with engineering and delivery teams to manage implementation plans, roadmaps, and release ...
New
Job Title:Director, Contact Center Technology Position Summary: The Director, Contact Center ... Partner with engineering and delivery teams to manage implementation plans, roadmaps, and release ...
New
Job Title:Director, Contact Center Technology Position Summary: The Director, Contact Center ... Partner with engineering and delivery teams to manage implementation plans, roadmaps, and release ...
Job Title:Director, Contact Center Technology Position Summary: The Director, Contact Center ... Partner with engineering and delivery teams to manage implementation plans, roadmaps, and release ...
Contact Center Representative
South Boston, MA · On-site
$23.69 - $28.95/hr
Is continuously aware of fraud engineering threats and knows what action to take to protect members ... contact center experience preferred Working conditions * Works mostly at desk with a chair.
Contact Center Representative
South Boston, MA · On-site
$23.69 - $28.95/hr
Is continuously aware of fraud engineering threats and knows what action to take to protect members ... contact center experience preferred Working conditions * Works mostly at desk with a chair.
Contact Center Representative
Boston, MA · On-site
$23.69 - $28.95/hr
Is continuously aware of fraud engineering threats and knows what action to take to protect members ... and/or contact center experience preferredWorking conditionsWorks mostly at desk with a chair.
Quick apply
Contact Center Representative
Boston, MA · On-site
$23.69 - $28.95/hr
Is continuously aware of fraud engineering threats and knows what action to take to protect members ... and/or contact center experience preferredWorking conditionsWorks mostly at desk with a chair.
Summer Contact Center Engineer information
What is the difference between Summer Contact Center Engineer vs Contact Center Technician?
| Aspect | Summer Contact Center Engineer | Contact Center Technician |
|---|---|---|
| Required Credentials | Typically a related degree or coursework in communications, IT, or engineering; certifications vary | Similar credentials, often with technical certifications in networking or customer support |
| Work Environment | Temporary summer role in call centers, tech support, or customer service environments | Full-time or part-time technical support roles in contact centers or IT departments |
| Employer & Industry Usage | Used by companies during summer to support customer service and technical needs | Commonly employed in contact centers, tech support firms, and IT service providers |
The Summer Contact Center Engineer and Contact Center Technician roles share similar credentials and work environments, often involving technical support in customer service settings. The main difference is that the Summer Contact Center Engineer is a temporary summer position focused on engineering or technical support tasks, while the Contact Center Technician is a more permanent role providing ongoing technical assistance in contact centers.
What cities are hiring for Summer Contact Center Engineer jobs?
Cities with the most Summer Contact Center Engineer job openings:
What are the most commonly searched types of Contact Center Engineer jobs?
The most popular types of Contact Center Engineer jobs are:
What states have the most Summer Contact Center Engineer jobs?
States with the most job openings for Summer Contact Center Engineer jobs include:
What are popular job titles related to Summer Contact Center Engineer jobs?
For Summer Contact Center Engineer jobs, the most frequently searched job titles are:
Contact Center Developer
Corning
Full-time
Medical, Dental, Life, PTO
Re-posted 6 days ago
Corning rating
8.3
Based on 129 frontline employees who took The Breakroom Quiz
65th of 547 rated manufacturers
Job description
Requisition Number: 75203
The company built on breakthroughs.
Join us.
Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible.
How do we do this? With our people. They break through limitations and expectations – not once in a career, but every day. They help move our company, and the world, forward.
At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more.
Come break through with us.
Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry.This segment is classified into two main product groupings – carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use.
Role Purpose
Corning IT is seeking an exceptional professional with strong technical expertise, solution design skills, problem solving ability, and technical delivery focus.
The Contact Center Developer designs, builds, and supports contact center solutions that improve customer and agent experiences across voice and digital channels. This role partners with business and technical teams to translate requirements into scalable CCaaS and CRM-integrated solutions, enhance automation and routing capabilities, and ensure reliable platform performance, continuous improvement, and alignment with business objectives.
Key Responsibilities
Contact Center Development
- Design (HLD/LLD), develop, and customize Contact Center applications
- Participate in various implementation projects across CCaaS as appropriate, including but not limited to requirements documentation, systems configuration & development, test documentation/execution, issue identification, and resolution
- Implement complex business logic and workflows to automate processes and enhance user experience.
- Collaborate with stakeholders to gather requirements and translate them into technical solutions.
- Design and develop scalable and efficient Contact Center solutions that adhere to best practices, standards, and design patterns.
- Prepare and present code reviews, ensuring code quality and maintainability
- Integrate solutions with internal systems and third-party applications using REST/SOAP APIs, middleware tools, and custom integrations.
- Design and implement data migration strategies to ensure accurate and seamless transfer of data between systems.
Experiences/Education - Required
- Bachelor’s degree in Computer Science, IT, Software Engineering, or related field
- 7+ years of experience working with CCaaS platforms (e.g., Genesys Cloud, Amazon Connect, NICE CXone)
- Strong programming and integration skills (Node.js, TypeScript, Python, REST APIs, OAuth)
- Experience with CRM integrations (Salesforce, ServiceNow) and CI/CD practices
- Solid understanding of contact center technologies (IVR, routing, omnichannel, analytics)
- Proven ability to manage multiple priorities in a fast-paced, cross-functional environment
- Strong communication skills with the ability to translate business needs into technical solutions
- Self-driven, adaptable, and collaborative team player
Experiences/Education - Desired
- Contact Center as a Service (CCaaS) or other appropriate certifications are a plus
- In-depth knowledge of commercial systems and experience managing IT solutions
- Experience with data analytics and reporting
- Exposure to change management practices, especially in large scale IT or CCaaS transformations
- Experience working with third party suppliers for solutions and/or services
- Ability to identify process improvement opportunities with CCaaS operations
- Understanding of regulatory requirements for CCaaS operations and data handling
Travel Requirement
- Up to 25%
A job that shapes a life.
Corning offers you the total package.
Your well-being is our priority. Our compensation and benefits package supports your health and wellness, financial aspirations, and career from day one.
-
Company-wide bonuses and long-term incentives align with key business results and ensure you are rewarded when the company performs well. When Corning wins, we all win.
-
As part of our commitment to your financial well-being and in addition to full Mexico statutory benefits, we offer food coupons that ease daily costs, and a structured savings fund to support your long-term financial goals.
-
Salaried employees are eligible for comprehensive medical and dental coverage. Additionally, all employees are covered by company-sponsored life insurance, total permanent disability protection, paid time off, and have access to our Employee Assistance Program to support you and your family.
-
Getting paid for our work is important, but feeling appreciated and recognized for those contributions motivates us much more. That’s why Corning offers a recognition program to celebrate successes and reward colleagues who make exceptional contributions.
Corning is committed to providing equal employment opportunities and considers requests for reasonable accommodations in accordance with applicable laws. Individuals with disabilities or sincerely held religious beliefs may request reasonable accommodations to participate in the application or interview process, perform essential job functions, or access other benefits and privileges of employment. To submit a request for reasonable accommodation related to disability or religion, please contact us at accommodations@corning.com.