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Suhner Jobs (NOW HIRING)

Customer Service Representative

Charlotte, NC ยท On-site

$15.75 - $21.25/hr

Recommend appropriate HUBER+SUHNER products for customer applications. Interface with Engineering to determine product applications to meet customer requirements and specifications. * Resolve ...

Summary of main purpose of this job : Coordinates all functions related to all deliveries in accordance with applicable Quality Control Procedures and work instructions incl. packaging of products.

Suhner information

What are the typical responsibilities and work environment for a technician at Suhner?

As a technician at Suhner, you can expect to be involved in assembling, maintaining, and troubleshooting industrial machinery or tools, often in manufacturing or workshop settings. The role typically requires hands-on problem-solving, frequent collaboration with engineers and production teams, and adherence to strict safety and quality standards. The work environment is dynamic and may involve both independent tasks and team-based projects. Technicians at Suhner often have opportunities to learn about new technologies and processes, which can support long-term career growth within the company.

What are the key skills and qualifications needed to thrive as a Suhner (Industrial Machine Operator), and why are they important?

To thrive as a Suhner (Industrial Machine Operator), you need solid mechanical aptitude, attention to detail, and a high school diploma or equivalent, often with experience in manufacturing or metalworking. Familiarity with industrial machinery, such as grinders and polishers, as well as safety certifications and the ability to read technical drawings, are crucial. Strong problem-solving, teamwork, and communication skills enable operators to maintain quality and efficiency while working safely. These abilities are vital to ensure productivity, minimize errors, and uphold workplace safety standards in industrial environments.

What is the difference between Suhner vs Electrician?

AspectSuhnerElectrician
CredentialsTechnical training, certifications in electrical tools and safetyState licensing, electrical certifications, apprenticeship
Work EnvironmentManufacturing, industrial settings, tool maintenanceConstruction sites, residential, commercial buildings
Industry UsageManufacturing, industrial equipment maintenanceElectrical installation, repair, and maintenance

While Suhner specializes in manufacturing and servicing industrial tools and equipment, electricians focus on installing and repairing electrical systems in various settings. Both roles require technical knowledge, but Suhner technicians typically work with specific tools and machinery, whereas electricians handle broader electrical systems in buildings and infrastructure.

What are Suhner jobs?

Suhner jobs refer to positions within Suhner, a global company specializing in industrial solutions such as machining, automation, transmission, and surface treatment. Employees at Suhner may work in various roles including engineering, sales, technical support, manufacturing, and administration. The company is known for its focus on innovation and quality, offering products and services to industries like automotive, railway, and general manufacturing. Suhner values technical expertise and often seeks candidates with backgrounds in mechanical or electrical engineering. Career opportunities at Suhner can range from entry-level positions to specialized engineering and management roles.
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Infographic showing various Suhner job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Customer Service Representative

Huber Suhner LTD

Charlotte, NC โ€ข On-site

$15.75 - $21.25/hr

Full-time

Posted 20 days ago


Job description

Main purpose, tasks & responsibilities
The Customer Service Representative is a prime interface between HUBER+SUHNER, Inc. and customers, regional sales teams, distributors and with HUBER+SUHNER globally. Work in coordination with both Regional and Key Account sales personnel to provide customers with technical and commercial support for the objective of securing orders and servicing accounts.
  • Answer all incoming telephone calls and return calls within four (4) hours, if away from desk.
  • Respond to incoming emails within 24 hours of receipt.
  • Recommend appropriate HUBER+SUHNER products for customer applications. Interface with Engineering to determine product applications to meet customer requirements and specifications.
  • Resolve customer technical and specification issues.
  • Review product cost, delivery and technical inputs from HUBER+SUHNER Global in preparation of quotes for customers.
  • Provide customers and representatives with price, delivery and technical information to meet their requirements while complying with company policies.
  • Review incoming orders for accuracy of price, part number, quantity and contractual obligations.
  • Coordinate with the Logistics Department to expedite deliveries and inquiries.
  • Provide input to HUBER+SUHNER, Inc., central quotation system and necessary follow-up to maximize capture rates and pricing consistency.
  • Maintain sales data on assigned territories or markets as well as administer a follow-up system for open technical, commercial and qualification samples.
  • Manage customer contracts and annual agreements by reporting monthly to ensure customer requirements are met.
  • Adhere to all regulations and guidelines contained in the Global Management System.

Education, skills & experience
Education:
  • Bachelor/Associates Degree in Business or related discipline, preferred.

Experience:
  • Two years sales or customer service experience.

Skills:
  • Fluency in Microsoft Office Suite or equivalent.
  • Excellent phone skills and Email etiquette.
  • Solid communications skills, both verbal and written and being able to follow up within deadlines.
  • Bilingual preferred but not mandatory.
  • SAP experience desired

Personal Qualifications:
  • Excellent organizational skills with attention to detail.
  • Work well individually and with a team.
  • Ability to multi-task.
  • Results driven and effective in creating a productive and positive team environment.
  • Self-starter and ambitious.

Physical/Mental Abilities: Must have the physical and mental abilities needed to perform all essential tasks listed; reasonable accommodation may be made to help the job holder perform essential asks. Must be able to work and respond well under sometimes stressful and demanding work conditions. Must be prepared to spend 75% of working time in direct contact (via phone/email) with customers.
Why HUBER+SUHNER?
Working at HUBER+SUHNER means working at an international company that relies on an ambitioned and dedicated staff to develop cutting-edge technologies.
We can't wait to hear from you!